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ALL INDIA ORIENTAL BANK OFFICERS' ASSOCIATION
(AFFILIATED TO AIBOA) C/O CORPORATE OFFICE, GURGAON BHOPAL/2015/ 12-05-2015
Dear Comrades,
It is indeed a splendid team work exhibited by members of Central Zone Committee, Bhopal,
in the preparation of this miniature presentation in the shape of booklet, for promotion to
higher grade. We have found that the contents included in the booklet finds a wide
coverage of latest/ current as well as basic banking know how. This finest presentation in
booklet form is going to help the candidates in updating their knowledge as well as for
facing the written exam/interview for promotions with confidence.
While we congratulate the Central Zone Team for their relentless efforts, we wish the
aspiring candidates all the success.
With best wishes,
Yours comradely,
(D.K. Pauddar) ( S. S. Shishodia)
President General Secretary
All India Oriental Bank Officers' Association _ . Interview Skills Important Banking Indicators Important point from Bank's Circulars Banking & Financial Updates Commonly Asked Interview Questions Legal Aspects (SARFAESI/Lok Adalat/ TDS etc) Recovery &NPA Norms Deposit Products Retail Credit Products Other Important Points Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Interview Skills
There are some easy steps that you can take that will increase your chances of success at interviews. The keys to a successful interview are preparation and practice. The following suggestions will help you prepare for an interview: Consider the following topics
1. Complete knowledge of your present assigned work. 2. Knowledge about the performance of your branch where you are posted 3. Updated data of your region as well as our bank 4. Vision and mission of the Bank 5. Your achievement/support during the period 6. Knowledge about yourself like your hobby and also your academic knowledge. 7. Your shortcomings and achievement 8. Present changes in banking sector 9. Read news paper on the day and a day before of interview Some Tips for Interview.
Before the Interview:

Dress Professionally - In today's environment, wearing a suit isn't always necessary.
Arrival - Try to arrive at the interview location a little early.

During the Interview:

First impressions - First impressions take only thirty seconds hence establishing a warm smile,
good posture, and introducing yourself in a confident manner after wishing all the interviewer are important ingredients. Smile - A smile denotes confidence in a candidate. Try to smile often. Also, don't be afraid to use
some hand animation while answering questions. This suggests enthusiasm in a candidate. Body Language - Use good posture, and look the interviewer right in the eye. Sit up straight. Never
Speak Clearly - Don't mumble. It portrays a lack of confidence. Speak with assurance. This indicates
Listen Before Answering - Make sure you understand the question. If not, ask the interviewer to
clarify it. Don't be afraid to take some time to think before answering. Interviewers are impressed with someone who thinks out an answer before speaking. Give Brief Answers - Make your answer concise and to the point.
Be Truthful - Don't lie when asked about something you haven't done. Don‘t use word
perhaps/possibly ,may be. If you do not know answer, speak clearly ― I don‘t know sir‖
Some common Interview Questions
1. What are your Strengths and Weaknesses ?
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . o This is again a very commonly asked question. The Interviewer here wants to analyze how much you know of o How to Answer -
 You should mention your strengths that are beneficial for them. For example, It should not be like "I am a very
good cricket Player", Rather you should focus on strengths that are related to that job. For example, "I have
good communication skills" Or "I Like Interacting with people" Or "I am good at a analyzing
Problems and working in a team to find out appropriate solutions".
Weaknesses :- You should not say that you do not have any Weakness. It shows that either you are
Overconfident or have not assessed yourself and don't want to talk about it.
Similarly do not say phrases like "I am short tempered" Or "I get angry very soon and can do anything
in anger". Rather you should genuinely mention the areas that are related to your professional life and you are
trying to get better at them. For exampl, "I Would want to get better at managing time and increasing
my productivity"
n a move aimed at helping transgender persons open bank accounts and avail related
services, the Reserve Bank today directed banks to include a separate column 'third gender'
in all their forms and applications.

After the Interview:

Thank the Interviewer - Verbally thank the interviewer for taking the time to interview you, before
OBC AT A GLANCE

Our Bank's
1. VISION STATEMENT
"TO BE A CUSTOMER FRIENDLY PREMIER BANK COMMITTED TO
ENHANCING STAKEHOLDER VALUE"
2. MISSION STATEMENT

 Provide quality, innovative services with state-of-the-art technology in line with
customer expectations.
 Enhance employees‟ professional skills and strengthen cohesiveness.
 Create wealth for customers and other stakeholders.
Chairman & Managing Director Shri Animesh Chauhan Executive Director Shri Bhupinder Nayyar Executive Director Shri Suresh N.Patel Officer Director Shri Narendra Kotiawala Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Workman Director Shri Kingshuk Bhattacharya 2251 as on 31-03-2015 2495 as on 31-03-2015 Share holding (Central Govt.) as on 31.12.13 Merger of Global Trust Bank Important Banking Indicators
10.00% (w.e.f 15/0/2015) 14.75 % (w.e.f. 14/05/2012) 08.50% (w.e.f. 04.03.2015) 07.50% (w.e.f. 04.03.2015) Reverse Repo Rate 06.50% (w.e.f. 04.03.2015) 04.00% (w.e.f. 09/02/2013) 21.50% (w.e.f. 07/02/2015) MSF (marginal standing facility) 08.50% (w.e.f. 04.03.2015) IMPORTANT POINTS FROM BANK'S CIRCULARS
 ATAL PENSION YOJANA (APY) CIR NO. GBC/5/2015-16/111 Dt. 08-05-2015
Eligibility of APY: APY is open to all Bank account holders who are not members of any statutory social
security scheme.
Age of joining and contribution period: The minimum age of joining the scheme is 18 years and
maximum age is 40 years. Therefore, minimum period of contribution by the subscriber under APY would be 20 years or more.
Enrolment and Subscriber Payment: All bank account holders under the eligible category may join APY
with auto-debit facility to accounts.
Enrolment Agencies: All Points of Presence (Service Providers) and Aggregators under Swavalamban
Scheme would enroll subscribers through architecture of National Pension System.
Benefit of APY: Fixed pension for the subscribers ranging between Rs.1000/- to Rs.5000/-, if he joins
and contributes between the age of 18 years and 40 years. The contribution levels would vary and would be low if subscriber joins early and increase if he joins late.
Operational framework of APY: It is Government of India scheme, which is administered by the
PFRDA. The Institutional Architecture of NPS would be utilized to enroll subscribers under APY. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
Funding of APY: Government would provide (i) fixed pension guarantee for the subscribers; (ii) would
contribute 50% of the subscriber contribution or Rs.1000/- per annum, whichever is lower, to eligible subscriber; and (iii) would also reimburse the promotional and development activities including incentive to the contribution collection agencies to encourage people to join the APY.
Age of entry, years and monthly contribution for fixed monthly pension: An indicative table
describing the monthly contribution required as per the age of entry and years of monthly contribution. For example, to get a fixed monthly pension between Rs.1000/- per month and Rs.5000/- per month, the subscriber has to contribute on monthly basis between Rs.42/- and Rs.210/- if he joins at the age of 18 years. For the same fixed pension levels, the contribution would range between Rs.291/- and Rs.1454/-, if the subscriber joins at the age of 40 years.  ORIENTAL PERSONAL LOAN SCHEME FOR HOME LOAN BORROWERS (cir
Retail:06:2015-16:65 dt 21-04-2015) (a) Staff members availing housing loan only under Staff
Housing Loan scheme will not be eligible for personal loan (b) However, the staff members
availing Home Loan under both Staff Housing Loan scheme (SHL) & General Public Scheme (GPS)
can avail personal loan as per their eligibility based on Housing Loan sanctioned under General
Public Scheme (GPS) subject to compliance of other terms. (c) Irrespective of the fact that home
loan has been sanctioned under Regional Office or Head Office powers, the branch incumbents as
per their vested discretionary powers under the scheme can consider personal loan  REVISION IN BASE RATE OF THE BANK FROM 10.25% PER ANNUM TO 10.00% PER
ANNUM WITH EFFECT FROM 15th MAY 2015 (Cir RMD/09/2015-16/108 dt.08-05-2015)
 4. RISK BASED PRICING BASED ON RAROC METHODOLOGY (cir HO/RMD/08/2015-
16/106 dt 08-05-2015) -
Risk Adjusted Return on Capital (RAROC) can best be described as under. Its numerator is a measure of adjusted income over either a future period or a past period and the denominator is a measure of the unexpected loss or economic capital at risk. 𝑹𝑨𝑹𝑶𝑪= 𝑨𝒅𝒋𝒖𝒔𝒕𝒆𝒅𝑰𝒏𝒄𝒐𝒎e . Once calculated, the RAROC of a loan is meant to be compared with hurdle rate reflecting the Bank‘s cost of funds or the opportunity cost of stockholders in holding equity in the Bank. If, RAROC > Hurdle rate, then the loan is viewed as value adding, and scarce Bank capital should be allocated to the activity. RAROC ratio has two components: (1) the numerator which is the Adjusted Income and (2) the denominator is the Economic Capital. The numerator i.e. Adjusted income can be explained as expected one-year income on a loan. 𝑨𝒅𝒋𝒖𝒔𝒕𝒆𝒅𝑰𝒏𝒄𝒐𝒎𝒆=[𝑰𝒏𝒕𝒆𝒓𝒆𝒔𝒕𝑹𝒆𝒗𝒆𝒏𝒖𝒆+𝑭𝒆𝒆𝑹𝒆𝒗𝒆𝒏𝒖𝒆+𝑹𝒆𝒕𝒖𝒓𝒏𝒐𝒏𝑺𝑳𝑹 The Denominator i.e. Economic Capital can be explained as Unexpected Loss on the loan. 𝑼𝑳= _/ (𝑬𝑨𝑫×𝑳𝑮𝑫 𝟐×𝑷𝑫− 𝑷𝑫×𝑳𝑮𝑫×𝑬𝑨𝑫) 𝟐 Hurdle rate reflects the Bank‘s cost of funds or the opportunity cost of stockholders in holding equity in the Bank. For Base Rate calculation, the Bank has taken expected return on Net worth Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . as 15%. Also, as per the ICAAP policy of the Bank, the targeted Return on Equity of the Bank is kept at 15%. Therefore, we have taken hurdle rate at 15%. Comparing the RAROC with hurdle rate will enable the Bank to take correct pricing decision based on the risk profile of the borrower.  Oriental Loan against gold ornaments scheme for agriculture purpose (cir NO.
RD&PS/4/15-16/59 dt 17-04-2015) – Loans against Gold ornaments for Agriculture
purpose are to be sanctioned strictly as per scale of finance for agricultural loans. It sanction
is not as per scale of finance, the agricultural gold loans be classified as NPS loans and Non Agriculture Purposes.  RETAIL CREDIT SCHEMES: OPERATIVE ACCOUNT OF APPLICANTS (cir NoRetail: 45: 2014- 15:
924 dt. 21.02.2015. - Prior to sanctioning and disbursal of any credit facility under Retail
Scheme, the borrower must be having an operative account (SB/CA/ CC/ OD) with the bank or should open one. In existing accounts, field functionaries are advised to open operative accounts, wherever not available, within three months of issuance of circular  Pradhan Mantri Jan-Dhan Yojna (PMJDY)-Overdraft (OD) facility of upto Rs.5,000/- -
(Cir No. RD & PS:78:2014-15/909 dt. 13-02-2015) -
General purpose loan to provide hassle free credit to low income group / underprivileged customers to meet their exigencies without insistence on security, purpose or end use of the credit. Eligibility
a) Basic Savings Bank Deposit (BSBD) accounts, which are operated satisfactorily for at least six months. This facility will also be extended to the accounts opened prior to PMJDY and that have been tagged under the Yojana. b) Overdraft (OD) to be granted to the earning member of family, preferably women of the house. c) There should be regular credits under Direct Benefits Transfer (DBT)/ Direct Benefits Transfer for LPG(DBTL) scheme/other verifiable sources d) Account should be seeded with Aadhaar for avoiding duplicate benefit e) BSBD account holder should not be maintaining any other Saving Bank (SB) account with any Bank/branch to ensure compliance with RBI directives. f) Age of applicant between 18 years to 60 years. (Not eligible: Minors, Kisan Credit Card (KCC)/General Credit Card (GCC) borrowers,
more than one member of the same family)
Nature of facility Running OD facility in Saving Bank (SB) account
Period of
36 Months subject to annual review of account Sanction
Loan amount
a) 4 times of Average monthly balance b) or, 50% of credit summations in account during the preceding 6 months c) or, Rs 5000/- whichever is lower (System will be enabled to provide report on eligible amount) Security
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
Interest rate
Processing Fee
Sanctioning
authority
Withdrawals through branch / Business Correspondent (BC)/ Automated Teller Machine (ATM)/ Point of Sale (POS) Documents
 Loan application-cum-undertaking  Arrangement letter duly accepted by the Account Holder Inspection &
Inspection waived for all standard assets. All irregular accounts to be followed up closely. follow up
Other features
 Mobile Number of the borrower/family members to be kept on record  Aadhaar number will remain seeded with National Payments Corporation of India (NPCI) during the period of loan. Move-out of Aadhaar for such accounts will be restricted by NPCI.  Saving Bank Overdraft (SBOD) account will become primary account to receive all subsidies/benefits. DBT should also be frozen to such accounts till the currency of loan.  NPCI will provide repository of Aadhaar Seeding for SBOD to the Banks to verify any earlier seeding.  Loan accounts will be subject to Income Recognition, Asset Classification (IRAC) norms of RBI.  Guarantee cover upto 60% of default amount in PMJDY Guarantee Cover  Banks will pay guarantee fee @ 1% on loan outstanding at the end of each year.
(PMJDY document provides creation of a corpus of Rs 1000 crore for default in PMJDY OD scheme. DFS guidelines are awaited on this account and also the entity managing such fund and claim process).  The Scheme of Ministry of New and Renewable Energy, GOI for promoting Solar
Photovoltaic (SPV) Water Pumping Systems for Irrigation Purpose (cir no. RD & PS / 76
/2014-15/901 dt.10.02.2015) - GOI, has launched a new Scheme of Ministry of New and
Renewable Energy, GOI for promoting Solar Photovoltaic (SPV) Water Pumping
Systems for Irrigation Purpose to support 30,000 solar pumping units per year. The earlier
scheme is merged with this new scheme.
Rate of Interest:- Base Rate
Security:- The security norms shall be as under:-
Amount of Loan
Security Norms
Up to Rs1.00 Lakh Only primary security i.e. hypothecation of crops/assets created by Above Rs1.00 Lakh  Hypothecation of crops/assets created by Bank Finance. and up to Rs 2.00  Mortgage of land/property minimum equal to the amount of loan or 3rd party guarantee of adequate net worth acceptable to the Bank. Above Rs2.00 Lakh  Hypothecation of crops/assets created by Bank Finance  Mortgage of land/property minimum equal to the amount of loan.  Dispensing with „No Dues Certificate‟ for lending in rural and semi urban areas (Cir
RD &PS :74: 2014-15:895 dt.05.02.2015) - RBI, vide their Circular no. RBI/2014- 15/430/FIDD.CO.LBS.BC.No.49/02.01.001/2014-15 dated 28.01.2015 has advised banks to _ Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . dispense with obtaining ‗No Due Certificate‘ from the individual borrowers (including SHGs & JLGs) in rural and semi-urban areas for all types of loans including loans under Government Sponsored Schemes, irrespective of the amount involved.  The revised spread over Base Rate based on the combination of Internal and External
Rating Grade of the borrower (For Other Conventional Loans Not Specified
Elsewhere) is as follows: (cir no. RMD/82/2014-15/1023 DATE: 30.03.2015) –
REVISED SPREAD BASED ON OVER BASE RATE BASED ON THE COMBINATION OF INTERNAL AND EXTERNAL RATING
GRADE OF THE BORROWER W.E.F. 30.03.2015
External Credit Risk Rating
Internal
Credit Risk
Mid Corp.
 Modification in OBC Aadhar Scheme (cir no.CS&P/98/2014-15/1021 dt. 30-03-15) –

sr. Existing Guidelines
Modified Guidelines
No. 1. The minimum installment is fixed at Rs The minimum installment is fixed at Rs 10/ 10/ and in multiples thereof with a and in multiples thereof with a maximum of maximum of Rs50,000/- p.m. Monthly Rs50,000/- p.m. installments paid during the tenure of Monthly installments paid during the tenure the deposit account shall not exceed in of the deposit account shall not exceed in any month, ten times of the core any month, FIVE times of the core amount
amount or Rs50,000/-, whichever is or Rs50,000/-, whichever is less.
less.
2. Standing Instructions(SI) Facility: Standing
Facility:
SI facility not available presently
Standing Instruction facility has been provided to the customer in the scheme, to offer convenience of depositing the (fixed) amount without any break; with the enablement of the facility that customer gets a choice of depositing flexible amount not
exceeding FIVE times of the core amount,
one more time in addition to the SI every
month. i.e. maximum two deposits in a
month be allowed only in case the
customer opts for SI facility; subject to
the total amount in the month not exceeding Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . five times of the core amount or Rs 50,000/-
, whichever is less
3. One transaction is allowed in a month in In case SI facility is not opted by the OBC Adhaar account and the total customer; only one transaction is allowed in amount in the month not exceeding ten a month in OBC Adhaar account and the total
times of the core amount or Rs 50,000/- amount in the month not exceeding five
, whichever is less.
times of the core amount or Rs 50,000/-, whichever is less.  . a. Outward NEFT/RTGS from any branch other than the parent/base/home branch shall not be
allowed. In case of Merger of branch or business shift on account of bank‘s requirement, special arrangement shall be made by HO CBS Cell after getting approval from CS&P department on case to case basis. b. It has been approved by the Competent Authority to allow Outward NEFT from any branch
other than the parent/base/home branch also upto Rs. 1.00 lac, with immediate effect (cir
No.CS&P/97 /2014-15/1020 dt 30-03-2015)

 The Respective sanctioning authority can consider loan against deposit to the Proprietorship Firm where proprietor of the firm is HUF and the Deposit is in the name of HUF and vice-versa within their Delegated Powers. The same shall be treated as SELF deposit for the purpose of Delegated Powers, Rate of Interest and Margin. Cir no. RMD/79/ 14-15/992 dt 20-03-2015.

 HO has approved total waiver of minimum balance charges in the Savings accounts schemes as mentioned below w.e.f 01.04.2015 (cir no.CS&P/ 94 /2014-15/961 dt 10-03-2015)

SB-204 Smart Pay (Salary Plus) SB-214 Jeevan Sarthi SB-212 Basic Saving Bank Deposit SB-217 SB Vidyarthi SB-216 Financial Inclusion SB-221 Salary plus SB-218 SB Balika SB-205 NR Ordinary Savings SB-220 Pension Account (Govt.) SB-206 NRE Savings SB-222 Small Account SB-207 RFC Savings SB-224 SB Kiosk (FI) SB-223 SB Foreign Students SB-228 SB DBT Deposit SB-229 FCRA Saving Bank SB-201 General Saving Bank SB-235 Capital Gain SB- NRO SB-203 for Senior Citizens-Pranam SB-208 Capital Gain Savings SB-213 Smart save WIPRO Salary 15. Overdrafts in PMJDY will be classified under priority sector advances(‗others‘ category) as also weaker sections, provided the borrowers household annual income does not exceed Rs.60,000/-
for rural areas and Rs.1,20,000/- for non- rural areas.(cir no. RD&PS /79/ 2014-15/ 934)

Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .  Pradhan Mantri Jeevanjyoti Bima Yojana (PMJBY) (cir No. MKTG/03/2015-16/77 dt.
29.04.2015)
Scheme Highlights:
Scope of Coverage : All savings bank account holders in the age 18 to 50 years will be entitled
to join. In case of multiple saving bank accounts held by an individual in one or different banks,
the person would be eligible to join the scheme through one savings bank account only. Aadhar
would be the primary KYC for the bank account.
Enrolment Period : Initially on launch for the cover period 1st June 2015 to 31st May 2016,
subscribers will be required to enroll and give their auto-debit consent by 31st May 2015. Late enrollment for prospective cover will be possible up to 31st August 2015, which may be extended by Govt. of India for another three months, i.e. up to 30th of November, 2015. Those joining subsequently may be able to do so with payment of full annual premium for prospective cover,
with submission of a self-certificate of good health in the prescribed proforma
Enrolment Modality : The cover shall be for the one year period stretching from 1st June to
31st May for which option to join / pay by auto-debit from the designated savings bank account on the prescribed forms will be required to be given by 31st May of every year, with the exception as above for the initial year. Delayed enrollment with payment of full annual premium for prospective cover may be possible with submission of a self-certificate of good health. Individuals who exit the scheme at any point may re-join the scheme in future years by submitting a declaration of good health in the prescribed proforma. In future years, new entrants into the eligible category or currently eligible individuals who did not join earlier or discontinued their
subscription shall be able to join while the scheme is continuing, subject to submission of self-
certificate of good health.
Benefits : Rs.2 lakhs is payable on member‘s death due to any reason.
Premium : Rs. 330/- plus Service Tax, as applicable, per annum per member.
The premium will be deducted from the account holder‘s savings bank account through ‗auto
debit‘ facility in one installment, as per the option given, on or before 31st May of each annual
coverage period under the scheme. Delayed enrollment for prospective cover after 31st May will be possible with full payment of annual premium and submission of a self-certificate of good health. The premium would be reviewed based on annual claims experience. However, barring unforeseen adverse outcomes of extreme nature, efforts would be made to ensure that there is
no upward revision of premium in the first three years.
Eligibility Conditions:a) The savings bank account holders of the participating banks aged
between 18 years (completed) and 50 years (age nearer birthday) who give their consent to join
/ enable auto-debit, as per the above modality, will be enrolled into the scheme.
b) Individuals who join after the initial enrollment period extending up to 31st August 2015 or 30th
November 2015, as the case may be, will be required to give a self-certification of good health and that he / she does not suffer from any of the critical illnesses as mentioned in the applicable Consent cum Declaration form as on date of enrollment or earlier. Master Policyholder : Bank will be the Master policy holder.
Termination of assurance: The assurance on the life of the member shall terminate on any of
the following events and no benefit will become payable there under:
1) On attaining age 55 years (age near birth day) subject to annual renewal up to that date (entry, however, will not be possible beyond the age of 50 years). 2) Closure of account with the Bank or insufficiency of balance tokeep the insurance in force. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . 3) In case a member is covered under PMJBY with LIC of India / other company through more than one account and premium is received by LIC of India / other company inadvertently, insurance cover will be restricted to Rs. 2 Lakhs by admitting the claim on the first application based on date of enrollment and the premium on subsequent enrollments shall be liable to be forfeited. 4) If the insurance cover is ceased due to any technical reasons such as insufficient balance on due date or due to any administrative issues, the same can be reinstated on receipt of full annual premium and a satisfactory statement of good health. 5) The Bank shall remit the premium to insurance company in case of regular enrolment on or
before 30th of June every year and in other cases in the same month when received
Pradhan Mantri Suraksha Bima Yojana (PMSBY)
Scheme Highlights:
Scope of Coverage : All savings bank account holders in the age 18 to 70 years will be entitled
to join. In case of multiple saving bank accounts held by an individual in one or different banks, the person would be eligible to join the scheme through one savings bank account only. Aadhar would be the primary KYC for the bank account. Enrolment Modality / Period: The cover shall be for the one year period stretching from 1st
June to 31st May for which option to join / pay by auto-debit from the designated savings bank
account on the prescribed forms will be required to be given by 31st May of every year,
extendable up to 31st August 2015 in the initial year. Initially on launch, the period for joining may be extended by Govt. of India for another three months, i.e. up to 30th of November, 2015. Joining subsequently on payment of full annual premium may be possible on specified terms. However, applicants may give an indefinite / longer option for enrolment / auto-debit, subject to continuation of the scheme with terms as may be revised on the basis of past experience. Individuals who exit the scheme at any point may re-join the scheme in future years through the above modality. New entrants into the eligible category from year to year or currently eligible individuals who did not join earlier shall be able to join in future years while the scheme is
continuing.
Benefits : As per the following table:
Table of Benefits
Sum
Insured
b. Total and irrecoverable loss of both eyes or loss of use of both Rs. 2 Lakh hands or feet or loss of sight of one eye and loss of use of hand or foot c. Total and irrecoverable loss of sight of one eye or loss of use of Rs. 1 Lakh one hand or foot Premium : Rs. 12/- plus Service Tax, as applicable, per annum per member.
The premium will be deducted from the account holder‘s savings bank account through ‗auto
debit‘ facility in one installment on or before 1st June of each annual coverage period under the
scheme. However, in cases where auto debit takes place after 1st June, the cover shall commence from the first day of the month following the auto debit. The premium would be reviewed based on annual claims experience. However, barring unforeseen adverse outcomes of extreme nature, efforts would be made to ensure that there is no upward revision of premium in the first three years. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
Eligibility Conditions: The savings bank account holders of the participating banks aged
between 18 years (completed) and 70 years (age nearer birthday) who give their consent to join
/ enable auto-debit, as per the above modality, will be enrolled into the scheme.
Master Policyholder : Bank will be the Master policy holder.
Termination of Cover: The accident cover for the member shall terminate on any of the
following events and no benefit will be payable there under:
1) On attaining age 70 years (age nearest birth day). 2) Closure of account with the Bank or
insufficiency of balance to keep the insurance in force. 3) In case a member is covered with
OICL/ other insurance companies through more than one account and premium is received by OICL / other Insurance Company inadvertently, insurance cover will be restricted to Rs. 2 lakhs by admitting the claim on the first application based on date of enrollment and the premium on subsequent enrollments shall be liable to be forfeited. 4) If the insurance cover is ceased due to
any technical reasons such as insufficient balance on due date or due to any administrative
issues, the same can be reinstated on receipt of full annual premium, subject to conditions that
may be laid down. During this period, the risk cover will be suspended. 5) The Bank will deduct
the premium amount in the same month when the auto debit option is given, preferably in May
of every year and remit the amount due to the Insurance Company in that month itself.
 Bank has revised RTGS Timings wef from 28-01-2015(cir No.DIT/34/14-15/843 dt.
21-01-2015):-
for Customer Txn (R41) Monday to Friday 08:00 Hrs to 16:15 Hrs; Saturday 08:00 Hrs to 13:45 Hrs
for Inter Bank Txn(R42) Monday to Friday 08:00 Hrs to 19:30 Hrs; Saturday 08:00 Hrs to 14:45 Hrs
 Withdrawal of old series of Banknotes -Pre 2005 Series of Banknotes- The process of phasing
out the pre 2005 series of banknotes has been initiated by the RBI for various denominations in a
phased manner since 2008. Now the Reserve Bank of India has decided that all old series of
banknotes issued prior to 2005 (Pre-2005 banknotes) would be completely withdrawn from
circulation after June 30, 2015. (Cir No. ACT/34/CCHCELL/14-15825 13-01-2015).
 (a) Cheques bearing date prior to the opening of account should not be ordinarily be accepted for collection (b) Any cheque received for cash, clearing, transfer should be verified through UV Lamp and a stamp be affixed on the back of the cheque, with a signature of the verifying official confirming verification of the cheque. (cir No.CS&P/ 84 /2014-15/824 dt. January 13,
 Premium for Personal Accidental Insurance cover for account holder (Cir No.Mktg/16/2014-
15/819 09.01.2015)
Unnati Saving (SB219) – Sum Assured Rs.50000/- Premium Rate 4.50+S.tax per year Pragati Current (CA113) - Sum Assured Rs.100000/- Premium Rate 9.00+S.tax per year  The guidelines regarding Priority Sector Lending- (CirRetail:41:2014-15:792
i) Loans to individuals up to 25.00 Lacs in metropolitan centres with population above 10.00 Lacs and 15.00 Lacs in other centres for purchase/construction of a dwelling unit per family excluding loans sanctioned to bank‘s own employees. ii) Loans for repairs to the damaged dwelling units of families up to 2.00 Lacs in rural and semi- urban areas and up to 5.00 Lacs in urban and metropolitan areas.iii) Loans granted for construction of a toilet (including inter alia costs of plumbing and fixtures, etc.) in the house qualify for classification as priority sector advances within the above limits. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
 RETAIL LENDING- Compliance of Codes of Bank‟s Commitment to Customers (cir No.
Retail:42:2014-15:793 dt.31.12.2014)
Provision in Brief
8.12.1.2.g Branches are required to provide to customers a sanction letter detailing particulars of amount sanctioned, terms and conditions, etc. Branches are advised to inform the borrower of changes in interest rates and changes in reference rate. In the case of securities lodged with the bank for loan availed by customers, branch shall not insist on customers obtaining insurance cover from any particular Insurance 8.12.1.2.j Branches are required to give authenticated copies of the loan documents executed by customers at Bank‘s cost along with all enclosures 8.12.1.2p Branches are advised to return to customers all the securities/documents within 15 days of repayment of all dues.
 Staff Vehicle Loan (Cir No. HO/HRD/72/70/2014-15/804 dt 07-01-15) – One time Reg.
Chg. RT & Insurance for 1st year incurred at the time of purchase of new vehicle be included in the cost of vehicle for the purpose of calculation of MPBF.  OBCC Parivaar Saving Group Account-Competent Authority for allowing concessions in Retail Loans, SME & Agriculture (Term Lending) [Cir NoCS&P/81/2014-15/810 07-01-2015]
Parameter
Concession in rate of interest for Retail Loans, SME & 0.25% on the prevailing rate, Agriculture (Term Lending) subject to charging of subject to minimum of Base Rate. Minimum Lending rate i.e. Base Rate. Processing Fee for Retail Loans, SME and Agriculture 50% discount at applicable rate. The RLCC-RH to act as the Competent Authority for permitting the concession/ discount as stated above in Table for all the three schemes namely OBC Parivaar Saving Group Account, OBC Platinum and OBC Diamond Saving Deposit Schemes.

 Scheme for Financing Allied Agri. Activities – Common banking guidelines

Eligible
Poultry Farming – Loan may be provided for rearing of layers, broilers, quail,
Activities
duck, turkey, goose, etc. for production of eggs, meat, feathers and hatchery for chick production. Dairy Farming - Loan may be provided for Milk production activity i.e. purchase
and maintenance of milch animals (lactating cows / buffaloes) for milk production, Rearing of good quality female calves, Cattle Breeding through Artificial Insemination, construction of milk houses (Dudhghar) by Village Milk Cooperative Societies, Development of pasture, Milk processing facilities, etc. Fisheries: Inland Fisheries & Marine fisheries
Sheep/Goat Rearing: Loan may be provided for the purchase of sheep / goat for
the purpose of breeding and / or rearing them for wool, meat and milk production; construction of sheds; purchase of equipments/tools and also for purchase of concentrate feed, Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Piggery: Loan may be provided for breeding and rearing of pigs viz. - purchase of
exotic boars and sows, purchase of weaned piglets, construction of pig-pens, etc. Apiculture: Loan may be provided for construction of honey houses, purchase of
colonies, purchase of equipments, shifting cost of bee-boxes to suitable place in lean floral period, for meeting recurring cost, etc. Animal Drawn Carts: Loan may be provided for purchase of draft animals and
animal drawn carts. Eligibility
Individuals, farmers, agricultural laborers, tenant farmers, landless agriculture labour, group of farmers, Self Help Groups, Joint Liability Groups, firms, co-operative societies, companies Nature of Loan
Term Loan : For financing items of investment
Cash Credit : To meet out daily expanses necessary to run the farm including
payment of insurance premium, vaccination Composite Loan :For both the purposes mentioned above.
Quantum of loan Quantum of loan will depend on the unit cost with applicable margins subject to
economic viability Working capital requirement during the gestation period should be capitalized and included in the project cost Up to Rs1,00,000/- Nil Over Rs1,00,000/- 15% Subsidy may be treated as margin money Regional Head is empowered to reduce margin to 10% in deserving cases Bank may disburse all loans for agriculture purposes in cash which will facilitate Disbursement
dealer choice to borrowers. Bank may continue the practice of obtaining receipts Rate of Interest ―Base Rate‖.
Rate of Interest shall also be applicable for existing accounts w.e.f. 01.01.2015. Security
(i) Upto100,000/- Hypothecation of animals / birds / assets created out of Bank
loan. (ii) Above Rs100,000/- to Rs200,000/- (a) Hypothecation of animals /
birds / assets created out of Bank loan. (b) Mortgage of Land / Property* minimum equal to the amount of loan. or 3rd party guarantee of adequate net worth
acceptable to the Bank. or Liquid securities viz. FDR / NSC / KVPs etc. which may adequately cover the loan amount plus the prescribed margin (iii) Above
Rs200,000/- (a) Hypothecation of animals / birds / assets created out of Bank
loan.(b) Mortgage of Land / Property* minimum equal to the amount of loan. or
Liquid securities viz. FDR / NSC / KVPs etc. which may adequately cover the loan amount plus the prescribed margin. * Land / Property may be Agriculture / Residential / Commercial which are eligible for creation of bank charge and the valuation of land shall be done as per current DLC rate Application
of Interest on agricultural loans should be applied monthly / quarterly / half yearly /
interest
yearly depending upon nature of activity / income generation. Gestation Period These periods depend on nature of activity. Gestation period may vary from 3 – 12
and Repayment months while Repayment period may vary from 12 – 84 months excluding Gestation
period. Gestation period and repayment period for each activity are prescribed in respective annexure (1-6). Frequency
of Frequency of repayment of agricultural loans should be fixed monthly / quarterly /
repayment
half yearly / yearly depending upon nature of activity / income generation. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
Insurance
Insurance of animals / birds / carts / assets purchased with bank loan should be got done as per bank's guidelines issued from time to time. Classification of The finance made under the scheme may be classified under Agriculture / MSE as
per the guidelines of RBI circulated from time to time.
Exceptions of
(i) Where the scheme has been approved by NABARD, all the terms and
the Scheme:-
conditions stipulated by NABARD shall be followed. For the parameters which are
not discussed in the scheme of NABARD, the guidelines of this scheme shall be applicable.(ii) The above, shall also be applicable in respect of Govt. sponsored  Implementation of Digital Life Certificate (Jeevan Pranam) – Hon‘ble Prime Minister has
launched an Aadhaar based digital life certificate ‗Jeevan Pramaan‘ in lieu of annual life certificate on 10th November, 2014 to realize the vision of Digital India. The purpose of Aadhaar based biometric verification system for pensioners (Jeevan Pramaan) is to simplify processes and facilitate accuracy and timeliness in disbursal of pension. This is an additional facility for pensioners with existing submission of Life Certificate in physical form. (Cir No.GBC/44/2014-
15/745 Date: 15-12-2014).
 Timely acknowledgement/ disposal of Public Grievances - The Department of
Administrative Reforms & Public Grievances, Government of India has received feedback that public grievances are not being acknowledged and replied to within a reasonable time. Accordingly the Department of Financial Services, Ministry of Finance has desired that all public grievances be acknowledged within 3 days of receipt of the complaint and final reply be sent within 30day (cir Complaints /15 / 2014-15 /722 08.12.2014)
 Podjfds Categorization of Activities under Manufacture or Service under the MSMED Act
2006 - A) Activities considered as Manufacturing - a) Cotton Ginning b) Power generation
by conventional as well as by non-conventional processes B) Activities considered as Service:
a) Retreading of tyre b) Infrastructure and Real Estate activities (Enterprises should indicate in
brackets the specific activities, it dealt with, concerning Infrastructure and Real Estate) c) Power (Electrical) Distribution Service d) Warehouse, Godown and Cold Storage service  TIME NORMS FOR RETAIL CREDIT SCHEMES(cir No.Retail/36/2014-15/698 1-12-
2014)
Scheme
Time Frame for sanctioning / disbursal of loans after receipt of
complete documents by branch as well as RO
For Loans under Branch Manager Powers: 3 to 7 days after submission of
full set of documents by the borrower For Loans under Regional Head Powers: Maximum upto 15 days after
submission of full set of documents by the borrower. Loan shall be disposed off within 15 days of receipt of duly completed application with supporting documents Loan shall be disposed off at the earliest  Abolishing of Processing fee/ Service Charges in respect of credit facility to Self Help
Groups under NRLM -Credit Risk Management Committee in its 107th meeting held on 24th
November 2014, has approved the abolishment of processing fee/ service charges in respect of credit facility to Self Help Group under NRLM. (Cir RD &PS:56 :2014-15:685 dt 26-11-2014)
 Implementation of OTP services for VISA card based eCommerce transactios – OBC has
implemented services of sending One-Time-Password (OTP) to registered Mobile numbers of Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . customers for undertaking their card-based eCommerce transactions, which has replaced the practice of using static password for VBV transactions. The said OTP services have commenced w.e.f. 12th Nov, 2014 (cir No.DIT/ATM/30/14-15/664)
 OBC started to accept enhanced subscription of 1,50,000/- in ORIENTAL BANK TAX SAVING
TERM DEPOSIT AMENDMENT SCHEME, 2014 account (cir.CS&P/69/2014-15/663 17-
 In case of death of guarantor / partner, the operations in the account be stopped and the mater be referred to the Sanctioning Authority within one month irrespective of fact whether review is due or not with complete details. If the Sanctioning Authority permits the operations in the account, the same be allowed after complying with the terms of permission. (cir CAD/75/14-
15/662 dt.11-11-14)
 Ibankig – OTP facility through Email – all ibanking customers are allowed to receive the login OTP through E-mail at their registered E-mail ID. (cir no.DIT/28/14-15/629 dt. 04-11-2014)
 NACH - NCPI has implemented ―National Automated Clearing House (NACH)‖ for banks, FIs,
Corporates and Govt. a web based solution to bacilitate interbank, high volume, electronic transactions which are repetitive and periodic in nature. Nach systems can be used for making bulk transactions towards distribution of subsidies, dividends, interest salary pernison etc and also bulk txns towards collection of payments pertaining to telephone electricity ater, loans, investments in mutual funds, insurance premium etc. (cir no.DIT/ps/27/14-15/628 04-11-
 Home Loan – Credit Risk Guarantee Fund Scheme for Low Income Housing (CRGFS – LIH)
increased in the eligible Housing Loan Amt. form 5.00 lac to 8.00 lacs. (Cir Retail:33 :2014-
15:619 dt. 01-11-2014)
 ACCOUNTS (OTHER THAN CURRENT ACCOUNTS) OF ILLITERATE PERSONS:
CATEGORY OF
OPENING ISSUANCE ISSUANCE OF OPERATION OF
CUSTOMER
ACCOUNT (MODE OF
ACCOUNT CHEQUE
ILLITERATE
OPERATION)
Illiterate joint with E or S, or Joint Operation Illiterate Illiterate Blind with E or S, or joint Operation Illiterate Illiterate with literate E or S, or joint Operation Illiterate Blind with E or S, or joint Operation literate
In case of Joint Operation (mode of operation), ATM/Debit card will not be issued
 New TDS Regulations – 194DA of Income Tax Act 1961 - A new section 194DA has been
introduced in the Income Tax Act, 1961 (‗The Act‘), which states that any person responsible for paying to a resident any sum under a life insurance policy, including the sum allocated by way of bonus on such policy, other than the amount not included in the total income under clause (10D) of Section 10, shall, at the time of payment thereof, deduct income tax thereon at the rate of two percent. No deduction shall be made where the amount of such payment of, as the case may be, the aggregate amount of such payments to the payee during the Financial Year is less than one hundred thousand rupees (cir Mkt/JV/10/14-15/560 dt 27-09-2014).
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
 Rupay ATM cum Debit Card facility is permitted in the accounts of illiterate customers,
however it should be ensured that he/she is able to understand (i)the numerical as scripted on
the ATM machine and (ii) in the letter informing the PIN number and also (iii) to distinguish his/her card from other cards. He/ She must be informed of the procedure of operating the ATM machine as well as use of various buttons on ATM machine and elaborating the importance of the PIN number and how to change them‖. (cir CS&P/54/14-15/489 dt 17-9-14)
 The Govt. of India, has enhanced the individual subscription limit under Public Provident Fund (PPF) Scheme, 1968, from existing Rs1,00,000 to Rs1,50,000 in a financial year. (Cir no. GBC
/21 / 2014-15 / 407 23-8-14)
 PMJDY - LIFE INSURANCE COVER OF Rs.30,000/- FOR PMJDY ACCOUNT HOLDER
BENEFITS UNDER THE SCHEME - The scheme provides for life cover of Rs. 30,000/- payable on
death of the beneficiary due to any cause, subject to fulfillment of the eligibility conditions: BASIC ELIGIBILITY CONDITIONS - i. Person opening Bank account for the first time, with RuPay
Card in addition, during the period from 15-08-14 to 26-01-15, or any additional period as may be
extended further by Government of India. ii. The person should normally be head of the family or an earning member of the family and should
be in the age group of 18 to 59 ( i.e. person should be at least 18 years old, and should not have completed 60 years of age). In case the head of family is 60 years or more of age, the second earning person of the family in the above mentioned age group will be covered, subject to eligibility. iii. Person must have a RuPay Card and Bio – Metric Card linked to bank account or in process of
being linked to bank account if not already there. iv. The account can be any bank account including a small account.
v. For the coverage to be effective the above RuPay Card should be valid and in force at the time of
the death of the member vi. Only one person in the family will be covered in the Bima Scheme and in case of the person
having multiple cards / accounts the benefit will be allowed only under one card i.e. one person per family will get a single cover of Rs.30,000/-, subject to the eligibility conditions.
vii. The life cover of Rs 30,000/- under the scheme will be initially for a period of 5 years, i.e. till the
close of financial year 2019-20. Thereafter, the scheme will be reviewed and terms and condition of its continuation, including the issue of future payment of premium by the insured thereafter, would be suitably determined. viii. In case the PMJDY Account is held jointly, then the first account holder i.e. primary Account
holder will be eligible for cover subject to the eligibility conditions. INELIGIBLE CATEGORIES - i. Central Government and State Government employees (in service or
retired) and their families. ii. Employees (in service or retired) of Public Sector Undertakings, Public Sector Banks, any entity
owned by Central Government, any entity owned by a State Government or any entity jointly owned by the Central Government and any State Government, and their families. iii. Persons whose income is taxable under I.T. Act 1961 or are filing the yearly Income Tax return or
in whose case TDS is being deducted from the income, and their families.
iv. Persons who are included in the AamAadmiBimaYojana covering 48 occupations defined under the
Scheme, and their families. v. Otherwise eligible account holders, who have life cover on account of any other scheme of the
Bank against the account, shall have to choose between the two schemes and derive benefit from vi. All persons who do not fulfill the basic eligibility conditions of the scheme.
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
EXIT FROM SCHEME - The person will exit the scheme on completing of age 60, i.e. on the day the
person completes age 60 or closure of the Scheme, whichever is earlier.
 Cash Withdrawal at Non Base Branch-The limit of cash withdrawal i.e. Rs.1.00 lac at Non
Base branch was fixed and withdrawal beyond Rs. 1.00 lac at Non Base Branch is allowed with prior approval of competent authority.It is informed that Regional Head has been designated as competent authority to allow cash withdrawal beyond Rs. 1.00 lac (maximum Rs. 5.00 lac) to valuable customers at Non Base Branch. It is reiterated that cash payment at Non Base Branch will be allowed when the customer visits such branch himself/herself.
 Acceptance of Aadhaar e-KYC as a valid Process for KYC Verification while opening of new
Accounts - Reserve bank of India(RBI) has issued a Circular vide ref. DBOD.AML. BC. No. 44/14.01.001/2013-14 dated 02.09.2013 amending the master circulars prevailing on KYC Norms/AML Standards/Combating Financing of Terrorism (CFT)/ Obligation of Banks under PMLA, 2002 - accepting Aadhaar e-KYC as a valid process for KYC verification under PMLA (Maintenance of Records) Rules, 2005. With e-KYC service of the UIDAI our Bank shall now be able to receive an electronic copy of identify proof and address of the Customer based on his Aadhaar Number. The e-KYC shall provide instant and paperless verification of Customer identity and address thereby allowing Branches to quickly open the new Accounts. To achieve e-KYC of the Customers, the Bank‘s e-KYC Application server will communicate with UIDAI‘s e-KYC server through NPCI
 Commencement of Business: Public Provident Fund (PPF)- 1968 & Senior Citizens Savings
Scheme(SCSS)- 2004. The Bank has been authorized for handling business under Public Provident Fund- 1968 and Senior Citizen Savings Scheme-2004 through 50 authorized Branches w.e.f
The Public Provident Fund (PPF) Scheme 1968 was introduced to mobilize small savings.
The Scheme offers an investment avenue with decent returns coupled with income tax benefits.
Salient features of the Scheme are as follows: Eligibility: Individuals in their own name as well as
on behalf of a minor can open the account at any Branch. A Public Provident Fund (PPF) account can be opened either by the Mother or Father on behalf of their minor Son or Daughter; however the Mother and Father both cannot open Public Provident Fund (PPF) accounts on behalf of the NRI, & HUF are not permitted to open account under the said scheme.
Investment Limit: Minimum of Rs.500.00 subject to a maximum of Rs.1 lac per annum may be deposited. The amount can be deposited in lump sum or in a maximum of 12 installments per In case the subscriber is not in a position to invest during a particular year(s), the account may be revived on payment of penalty @ Rs.50.00 per year along with arrears of subscription. Duration of the Scheme: Original duration is 15 years. Thereafter, on application by the subscriber, it can be extended for 1 or more blocks of 5 years each.

Rate of Interest: 8.70% per annum (presently). Interest will be paid on 31st March every
year. Interest is calculated on the minimum balance between 5th day and end of the month. Loans & Withdrawal: Loans and withdrawals are permitted depending upon the age of the
account and balances as on the specified dates. Tax Benefit: Income Tax benefits are available under Sec 80C of IT Act. Interest income is
totally exempt from Income Tax.
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
Nomination: Nomination facility is available in the name of one or more persons. The shares of
nominees may also be defined by the subscriber. Transfer of Accounts: The account can be transferred to other branches/ other banks or Post Offices and vice versa upon request by the subscriber.  Senior Citizens Savings Scheme(SCSS)-2004:
Eligibility: Senior Citizens Savings Scheme has been introduced for persons with 60 years (55
years for those who have retired on superannuation or under a voluntary or special voluntary scheme). The retired personnel of Defence Services (excluding Civilian Defence Employees) will be eligible to invest irrespective of the age limits subject to the fulfillment of other specified NRI, PIO & HUF are not permitted to open account under the said scheme.
Investment limit: Investment to be in multiples of Rs1000/- Maximum investment limit 15 lakh
Duration of the scheme: 5 years, which can be extended by 3 years.
Rate of Interest: 9.2 per cent per annum (presently).
Nomination: Nomination facility is available.
Mode of Holding: Accounts can be held both in single and joint holding modes. Joint holding is
allowed only with spouse. Investment: Both the spouses can open individual and / or joint accounts with each other with
the maximum deposits up to Rs15 lakh each, provided both are individually eligible to invest under relevant provisions of the Rules governing the Scheme. Transfer of Accounts: The account can be transferred to other branches/ other banks or Post
Offices and vice versa upon request by the subscriber.
 Timely lodging of Claims in CGTMSE - Guideline for lodging of claims is as under:
i) Bank / Borrower has to pay Guarantee Fee / Annual Service Fee / Annual Guarantee Fee regularly in time to keep guarantee in force. ii) The date of classification of the account as NPA in a particular quarter is to be marked on online CGTMSE portal by the end of subsequent quarter iii) Lodgment of Claims: For loan sanctioned on or before 31.12.2012 the claims are to be lodged within a maximum
period of one year from the date of NPA, if date of NPA is after the lock-in-period. In case date of NPA is within lock-in-period, claim is to be lodged within one year from the expiry of lock-in For loan sanctioned on or after 01.01.2013 the claims are to be lodged within a maximum
period of two years from the date of NPA, if date of NPA is after the lock-in-period. In case date of NPA is within lock-in-period claim is to be lodged within two years from the expiry of lock-in The lock-in-period is 18 months from either the date of last disbursement of the loan to the borrower or the date of payment of guarantee fee in respect of the credit facility to the borrower, whichever is, later. iv) The borrower account is to be classified NPA as per norms. v) The credit facility should have been recalled and the recovery proceedings initiated under due process of law i.e. Bank should initiate the legal action in any of the Forums like Civil Court / DRT / Lok Adalat / RC File / RRA/SARFAESI etc. However, initiation of legal proceedings as a pre- condition for invoking of guarantee shall be waived for credit facilities upto Rs.50,000/- sanctioned on or after 01.01.2013, subject to the condition that for all such cases, where the filing of legal proceedings shall be waived by Regional Heads. Such cases are referred to Executive Committee Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . of the bank headed by GM (RD&PS) at Head office, for not initiating legal action and lodging claim thereof. On approval from Head office, claims in these cases are to be lodged with CGTMSE. vi) The Declaration & Undertaking duly signed by Asst. General Manager or officer of equivalent rank of Regional office is to be enclosed with the Claim Application Form submitted to trust. vii) The claims are lodged online at CGTMSE portal by Regional office.  Government of India has vide their notification dated 25.03.2014 notified that the maximum limit for investment in Inflation Indexed National Savings Securities- Cumulative has been increased to Rs. 10 lakh per annum for eligible individual investors and Rs. 25 lakh per annum for Institutions such as HUFs, Charitable Trusts, Education Endowments and similar institutions which are not pro- profit in nature. The subscription will close on March 31, 2014
 SETTING UP OF CENTRAL REPOSITORY OF INFORMATION ON LARGE CREDITS
 The Reserve Bank of India will set up a Central Repository of Information on Large Credits (CRILC) to collect, store, and disseminate credit data to lenders.  Banks will have to furnish credit information to CRILC on all their borrowers having aggregate fund-based and non-fund based exposure of Rs5 Crore and above with them.  In addition, banks will have to furnish details of all current accounts of their customers with outstanding balance (debit or credit) of Rs1 Crore and above.  Banks will be required to report, among others, the SMA status of the borrower to the CRILC.  Banks are required to put in place a proper Management Information and Reporting System so that any account having principal or interest overdue for more than 60 days gets reported as SMA- 2 on the 61st day itself.  Individual banks will have to closely monitor the accounts reported as SMA-1 or SMA-0 and take up the issue with the borrower with a view to rectifying the deficiencies at the earliest.  Reporting of an account as SMA-2 by one or more lending banks/notified NBFCs will trigger the mandatory formation of a Joint Lenders‘ Forum (JLF) and formulation of Corrective Action Plan
 FORMATION OF JLF (JOINT LENDERS FORUM) and CAP (CORRECTIVE ACTION PLAN)
1. The JLF formation will be mandatory for distressed borrowers, engaged in any type of activity, with aggregate (fund based and non-fund based) exposure (AE) of 100 Crore and above from more than one lender. 2. Lenders, however, have the option of forming JLFs even when the aggregate fund-based and non-fund based exposures in an account are less than 100 Crore and even when the account is reported as SMA-0 or SMA-1. 3. A borrower may request the lender/s, with substantiated grounds, for formation of a JLF on account of imminent stress. When such a request is received by a lender, the account should be reported to CRILC as SMA-0. Further, the lenders should also form the JLF immediately if the AE is 100 Crore and above. 4. The CAP by JLF may explore various options to resolve the stress in the account including: (a) Rectification (b) Restructuring (c) Recovery 5. The decisions agreed upon by a minimum of 75% of creditors by value and 60% of creditors by number in the JLF would be considered as the basis for proceeding with the restructuring or recovery action of the account, and will be binding on the lenders under the terms of the Inter Creditor Agreement (ICA). 6. The JLF is required to arrive at an agreement on the option to be adopted for Corrective Action Plan (CAP) within 30 days from (i) the date of an account being reported as SMA-2 by one or Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . more lender, or (ii) receipt of request from the borrower to form a JLF, with substantiated grounds, if it senses imminent stress. 6. PENAL MEASURES 6.1. In case the bank fails to report SMA status of the accounts to CRILC or resort to methods with the intent to conceal the actual status of the accounts or evergreen the account, bank will be subjected to accelerated provisioning as prescribed below for these accounts and/or other supervisory actions as deemed appropriate by RBI. 6.2. The current provisioning requirement and the revised accelerated provisioning in respect of such non performing accounts are as under: Classification
Period as NPA
provisioning Revised
accelerated
provisioning (%)
standard Up to 6 months 6 months to 1 year 15 infrastructure loans) 20 (infrastructure loans) 6 months to 1 year 25 infrastructure loans) 20 (infrastructure loans) 25 (secured portion) 40 (secured portion) 100 (unsecured portion) 40 (secured portion) 100 (unsecured portion) unsecured portions 5th year onwards  On a review of the Permitted Transactions under the Rupee Drawing Arrangements (RDAs), it has been decided by RBI vide its A. P. (DIR Series) Circular No. 111 dated March 13, 2014 to increase the limit of trade transactions from the existing Rs 2,00,000/- (Rupees Two Lakh only) per transaction to Rs 5,00,000/- (Rupees Five Lakh only) per transaction.  Liberalised Remittance Scheme (LRS) for resident individuals-Increase in the limit
from USD 75,000 to USD 125,000
RBI vide its A.P. (DIR Series) Circular No.138 dated June 3, 2014 has decided to enhance the existing limit of USD 75,000 per financial year (April-March) to USD 125,000 with immediate effect. Accordingly, AD Branches may now allow remittances up to USD 125,000 per financial year, under the Scheme, for any permitted current or capital account transaction or a combination  Online Saving Bank Account Application- Bank, is in the process of providing online
application facility for opening the saving account in different locations. Any resident Indian desirous of opening a Savings Bank. Account with OBC (Branches located in Metro and Urban centres) can apply for Saving Bank Account on line and get an Application Reference Number. The Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Application reference number shall be displayed on the screen for communication to applicant to visit the branch with required documents within 10 days
REVISED SCHEDULE AND AUTOMATIC RECOVERY OF CHARGES ON REGISTERATION OF
EQUITABLE MORTGAGE IN CENTRAL REGISTRY (CERSAI)
Nature of transaction to FORM
Amount of fee payable
No. be Registered
Particulars of Creation or FORM I For creation and for any subsequent modification of security interest in favour of a Interest in favour of Secured secured creditor for a loan 1. Upto Rs. 5.00 lac - Rs. 250.00 + applicable 2. Above Rs. 5.00 lac- Rs. 500.00+ applicable Satisfaction of any existing FORM II Nil Security Interest Particulars of securitisation or FORM Rs.1000.00 + applicable Service Tax reconstruction of financial III Particulars of satisfaction of FORM IV Rs.250.00 + applicable Service Tax reconstruction transactions Any application for information recorded Rs.50.00 + applicable Service Tax / maintained in the Register by any person/ Search of the Property 1. In case of creation of security interest for a condonation of delay up to 30 loan up to Rs.5.00 lac -- Not exceeding Rs.2500.00 + applicable Service Tax 2. In case of creation of security interest for a loan above Rs.5.00 lac – Not exceeding Rs.5000.00 + applicable Service Tax In order to streamline the process, the recovery of charges on particulars of creation of Security Interest with Central Registry through Finacle has now been automated through CBS system.  Revised Policy on Credit Information Reports of the Borrowers provided by the Credit
Information Companies (CICs). 1 CIBIL TRANSUNION SCORE 2. CIBIL PERSONAL LOAN
1.1. Presently, there are four Credit Information Companies registered with RBI viz:
 Credit Information Bureau of India Ltd. (CIBIL)
 Equifax Credit Information Services Private Limited  Experian Credit Information Company of India Private Limited  High Mark Credit Information Services Private Limited 1.2. The revision in Bank‘s Policy on Credit Information Reports of the borrowers provided by the
Credit Information Companies(CICs): (1) CIBIL TransUnion Score and (2) CIBIL Personal Loan Score was approved by the Board of Directors in the meeting dated 31.01.2014 vide Agenda No. 6 and was circulated to the field functionaries vide Circular No. HO/RMD/92/2013-14/1092 dated 15.02.2014. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
1.3. The revised system of scrutinizing the Credit Information Report (CIR) of the borrowers provided
by the Credit Information Companies (CICs) was approved by the Credit Risk Management Committee vide Agenda No.15 in the meeting dated 31.03.2014 with an aim to have:  Better quality of credit portfolio,  Objective and transparent scrutiny/processing of credit proposals and effective pricing,  Monitoring of the credit facilities. 1.4. The scrutiny summary report of Credit Information Reports(CIRs) of the borrowers provided by
the Credit Information Companies(CICs) to be made part of loan appraisal format was circulated to the field functionaries vide Circular No. HO/ RMD/01/2014-15/24 dated 09.04.2014.  EXISTING GUIDELINES REGARDING CREDIT INFORMATION REPORTS(CIRs) PROVIDED
BY CREDIT INFORMATION COMPANIES (CICs)

CIBIL maintains separate Database for Consumer and Commercial Segments. The Consumer
Segment caters to the information regarding borrowers in the individual capacity and the
Commercial Segment caters to entities that are other than individuals (firms/companies).
In the Commercial Segment, CIBIL provides a detailed Credit Information Report(CIR) of the borrower incorporating profile of the borrower, details regarding credit facilities sanctioned to the borrower, inquires made by the lenders, default status, details regarding the Suit filed, if any, etc. CIBIL does not provide any score for the borrowers under Commercial Segment. In the Consumer Segment (Individuals), CIBIL provides two scores viz, CIBIL TransUnion Score Version 2.0(TU) and CIBIL Personal Loan Score (PL).
CIBIL TransUnion Score Version 2.0(TU)
CIBIL TransUnion Score Version 2.0(TU) takes into account both Secured and Unsecured Exposures. The Consumers/Borrowers having more than 6 months of credit history are given score in the range of 300-900 and higher the score, lower is the risk. The Consumers/Borrowers having less than 6 months of credit history are given score in the range of 1-5 and higher the score, lower is the risk.
CIBIL Personal Loan Score (PL)
CIBIL Personal Loan Score (PL) takes into account only Unsecured Exposures. All individuals with at least 1 month of reporting of Unsecured Loans will get a score between 300 –
Clarifications sought by the Field Functionaries
The field functionaries have sought clarifications regarding Score of -1 under CIBIL TransUnion Score
Version 2.0 and CIBIL Personal Loan Score.
INTERPRETATION OF CIBIL SCORE
The interpretation of Score of -1 under CIBIL TransUnion Score Version 2.0 as provided by
CIBIL is as follows: Individual has no trade & is not reported on the bureau. Individual has no trades & has only been enquired upon. Individual has trades on bureau, but all have been closed 24 months prior to enquiry. Individual has trades but none have been reported in the last 24 months. The interpretation of Score of -1 under CIBIL Personal Loan Score is as follows:
Borrowers with no eligible trades in the Bureau, only enquired upon Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
 Issuance of Demand Drafts against cash
1. In case of cash Transactions below Rs.50,000/-carried out by a non account based customer that is walk in customer, full details of the customer, including complete address, telephone number etc. should necessarily be obtained. 2. To curb the misuse of banking channels for violation of fiscal laws and evasion of taxes the RBI has issued guidelines regarding issue and payment of Draft for Rs.50000/- and above. As per guidelines a draft for Rs. 50,000/- and above should not be issued against deposit of cash. It is not permissible for a customer to split amount ofRs.50,000/- and above and request for more than one demand draft on the same day favoring the same beneficiary. 3. In case of transactions carried out by a non-account based customer, that is a walk- in customer, where the amount of transaction is equal to or exceeds rupees fifty thousand, whether conducted as a single transaction or several transactions that appear to be connected, the customer's identity and address should be verified. 4. Such request for issuance of multiple drafts for belowRs.50,000/- each (by way of deposit of cash) in the name of different beneficiaries on behalf of a single applicant though can be considered but should be discouraged keeping in view the AML guidelines. However, if drafts have to be issued, before accepting such requests, the branch must be put on caution and seek the following: a) PAN of the applicant, b) Reasons for getting multiple drafts issue by way of deposit of cash. c) Complete details of the existing banker of the applicant along with the details of credit facilities sanctioned, if any. d) In case applicant is enjoying credit facilities from any bank/FI, advise the applicant to get the drafts issued from its banker. e) In other cases, obtain complete identification proof as per KYC norms. (Self attested copies of the identity and address proof be obtained, verified from the original and attested by concerned bank officer). All such documents be attached with the voucher for record and future reference.
 ATM / Debit Card facility in the Minor‟s account operated by Natural/Legal Guardian
As per Bank‘s existing policy for issuing ATM/ Debit Cards, following types of customers are not
eligible for ATM/ Debit Cards:
1. Minors below 14 years 2. Illiterate 3. Insolvent. 4. Persons operating the accounts in representative capacity Presently the ATM cum Debit card is not issued in the Minor‘s accounts opened/operated under/by natural /legal guardian, as these accounts are held in representative capacity. With a view to facilitate transactions in the accounts of Minors the Bank‘s Policy of issuing ATM cum Debit Card has been modified as under: 1. Self Operated accounts of Minor-An ATM/DEBIT Card is issued to a minor of the age of 14
years and above. 2. ATM cum debit cards may be issued to natural/legal guardian after taking the following onetime undertaking at the time of issuing ATM cum Debit card at the branch "The amount withdrawn/spent through ATM/debit card shall be exclusively utilized for the
necessities and benefits of the minor‖
 PAYMENT OF RUPEE TERM DEPOSITS (FDR/CDR AND PROGRESSIVE DEPOSITS) AT
NON-BASE BRANCHES
Existing System
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Payment of TDR on maturity
The depositor may present the original TDR (To the credit of account)
at any branch of the bank with the In case a depositor has not exercised the instructions to credit the maturity proceeds in option to automatically credit the amount his/her operating account by giving the in his operative account on maturity, has proper discharge on TDR according to the to present the TDR physically at the mandate registered in the account (e.g. ―E or issuing branch only. No other branch is S‖ ―F or S‖ ―joint Operation‖ etc.) permitted to make
Cash Payment of TDR on maturity-
The cash payment of TDR (the amount less than Rs.20,000/- Including Intt. as per IT rules) is made to the depositor after observing all safeguards like signatures etc.-
permitted at base branch only.
Payment
Deposits No Change
maturity
depositors by way of remittance of
funds through Draft/RTGs/NEFT-
The transaction is permitted at base branch only.
Renewal of TDR on maturity
Renewal of TDR on Maturity
In case the customer has not exercised the In case the Term Deposit Receipt is already option of Auto Renewal at the time of auto renewed in the system, the depositor may account opening, the customer can get it present the TDR at any branch of the bank for renewed w.e.f the date of maturity in case updation of details. he approaches the base branch for renewal In case the TDR is not auto renewed in the on due date or within in 14 days after due system, The original TDR can be presented at any branch of the bank for renewal. On receiving such request, the base The TDR shall be renewed as per existing
branch, extends the validity/renews the bank‘s policy of renewal of Term Deposits.
TDR in the system and mention the details regarding ROI, tenure, due date in the format provided at the reverse of TDR. There is no need issuing new TDR. The activity takes place at base branch.
Renewal of overdue term Deposit
Renewal of overdue term Deposit
The original TDR is presented at the base The depositor may present the overdue TDR in branch and is renewed w.e.f the date of original, at any branch of the bank for renewal. request after allowing intt. for the overdue The Intt-Paid Account of the base branch shall
period at applicable rates. be debited and the TDS account (if deducted) of the base branch shall be credited. It shall be the responsibility of the base branch to dispatch Form 16 at the depositors address. (In case the customer has shifted the base, and he approaches a non-base branch for renewal of Term deposit he may be suggested Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . to transfer his account to that branch for his own convenience). Encashment of Overdue Term Deposit
Encashment of Overdue Term Deposit
The original overdue TDR is presented at The encashment of Overdue TDR if presented in base branch. The Overdue interest@ SB rate original at non-base branch may be paid as per is paid and the maturity amount is bank‘s policy on encashment of overdue term paid/credited to the depositor/credited in the Deposits, through the depositor‟s account.
depositor‘s account. (As the case may be) The Interest Paid account of the base branch
shall be debited, and TDS activity shall happen at the base branch only. Payment of Progressive Deposits on The payment of Progressive Deposit Account
maturity-
which has completed its term may be paid at Permitted at base branch only. non base branches by crediting the maturity proceeds to the depositors‘ operative account. Premature Payment of all types of No Change
Term Deposits: Permitted at base branch

Other activities: Marking lien, lifting lien, No Change
modification, cancellation of nomination etc are permitted at base branch only.
 INCOME TAX PROVISIONS IN RESPECT OF APPLICABILITY OF FORM 15G / 15H
(Circular No. HO/ACT/ 02/2013-14/56 20.04.2013)
Central Board of Direct Taxes vide notification dated 19.02.2013 has modified the guidelines regarding applicability of Form 15G & 15H. Vide said notification, CBDT has also changed the format of 15G & 15H. We are forwrding the revised guidelines for applicability of Form 15G / 15H : A. Provision regarding Applicability of Form 15G/15H
While accepting form 15G/15H, following points should be kept in mind :-
 Form 15G/15H should be accompanied with the PAN of the assessee, Otherwise TDS is to be
deducted at the rate of 20% or the applicable rate whichever is higher.  Form 15G can be accepted from any person other than company or firm if the amount of interest
paid/credited or likely to be paid or credited alongwith the estimated income declared by the declarant during the financial year does not exceed the maximum amount not chargeable to tax i.e. Presently Rs. 2.00 lakhs.
 Form 15H can be accepted only from senior citizens / super senior citizens if the amount of
interest paid/credited or likely to be paid or credited alongwith the estimated income declared by the declarant during the financial year does not exceed the maximum amount not chargeable to tax i.e. presently Rs 2.50 Lakhs for Senior Citizen and Rs 5.00 Lakhs in case of Super Senior Citizen. The said limit is after allowing deduction under Chapter VI A of the Income Tax Act.  Senior Citizen is a resident individual who is 60 years or more at any time during the financial
year but not more than 80 years on the last day of financial year.  Super senior citizen is a resident individual who is 80 years or more at any time during the
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
 The branches should ensure that declaration in Form 15G & 15H received from the parties is
filed with the respective Commissioner of Income Tax on or before 7th of the
following month in which declaration is received. Failure to do so entail levy of penalty by
the income tax authorities.
B. Penalty for non-furnishing / delay in furnishing form 15 G/ 15H :
If Form 15G/15H is not furnished with the concerned authorities on time then a penalty of Rs.100 can be imposed for every day during which the default continues. All other guidelines regarding applicability of provisions of TDS communicated vide circular No HO/ACT/27/2012-13/565 dated 01.11.2012 will remain same.
 FINANCIAL AND PERFORMANCE BANK GUARANTEES
Capital Calculation for Off Balance Sheet exposure under Basel II: For Capital calculation
under Basel II, the Off-Balance Sheet exposures are first converted into an On-Balance Sheet exposure (Credit Equivalent Amount) by multiplying the Off-Balance Sheet exposures with a percentage value known as Credit Conversion Factor (CCF). Thereafter the appropriate risk weights are applied to the Credit Equivalent Amount to arrive at Risk Weighted Assets (RWA) and finally the capital requirement for the same.  The Credit Conversion Factor (CCF) for various types of Off-Balance Sheet exposures varies based on the risk associated, contractual obligation and potential liability arising out of respective Off- Balance Sheet items viz. CCF for Letter of Credit – 20%, Performance Bank Guarantee – 50%, Financial Bank Guarantee – 100%, Letter of Comfort – 100% etc. Priority Sector Advances
(i) Agriculture (ii) Micro and Small Enterprises (iii) Education (iv) Housing (v) Export Credit (vi) Others Targets /Sub-targets for Priority sector
The targets and sub-targets set under priority sector lending for domestic and foreign banks operating in India are furnished below: Categories
Domestic commercial
banks / Foreign banks with less
Foreign banks with 20 and above than 20 branches
branches
Priority 40 percent of Adjusted Net Bank Credit or 32 percent of ANBC or credit credit equivalent amount of Off-Balance equivalent amount of Off- Sheet Exposure, whichever is higher. whichever is higher. Total agriculture 18 percent of ANBC or credit equivalent No specific target. Forms part amount of Off-Balance Sheet Exposure, of total priority sector target. whichever is higher. Micro & Small (i) Advances to micro and small No specific target. Forms part Enterprises (MSE) enterprises sector will be reckoned in of total priority sector target. computing achievement under the overall priority sector target of 40 percent of Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . ANBC or credit equivalent amount of Off- Balance Sheet Exposure, whichever is (ii) 40 percent of total advances to micro and small enterprises sector should go to Micro (manufacturing) enterprises having investment in plant and machinery up to Rs. 5 lakh and micro (service) enterprises having investment in equipment up to Rs (ii) 20 percent of total advances to micro and small enterprises sector should go to Micro (manufacturing) enterprises with investment in plant and machinery aboveRs.5 lakh and up toRs.25 lakh, and micro investment in equipment aboveRs.2 lakh and up toRs.10 lakh Export credit is not a separate category. No specific target. Forms part Export credit to eligible activities under of total priority sector target. agriculture and MSE will be reckoned for priority sector lending under respective to 10 percent of ANBC or credit equivalent No specific target in the total Weaker Sections amount of Off-Balance Sheet Exposure, priority sector target. whichever is higher. For foreign banks with 20 and above branches, priority sector targets and sub-targets have to be achieved within a maximum period of five years starting from April 1, 2013 and ending on March 31, 2018 Weaker Sections under priority Sector:
Small and marginal farmers; Artisans, village and cottage industries where individual credit limits do not exceedRs.Rs.50,000; Beneficiaries of Swarnjayanti Gram Swarozgar Yojana (SGSY), now National Rural Livelihood Mission Scheduled Castes and Scheduled Tribes; Beneficiaries of Differential Rate of Interest (DRI) scheme; Beneficiaries under Swarna Jayanti Shahari Rozgar Yojana (SJSRY); Beneficiaries under the Scheme for Rehabilitation of Manual Scavengers (SRMS); Loans to Self Help Groups; Loans to distressed farmers indebted to non-institutional lenders; Loans to distressed persons other than farmers not exceeding RsRs.50,000 per borrower to prepay their debt to non-institutional lenders; Loans to individual women beneficiaries upto Rs. 50,000 per borrower; Loans sanctioned as above to persons from minority communities as may be notified by Government of India from time to time.
Priority Sector Classification Norms:
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Category
( Agriculture and allied activities Direct & Indirect) Directly to individual farmers, SHG,JLG- No limit To Partnership, Corporates- upto Rs.2 crore Small Enterprises All loans granted to Micro & Small Enterprises ( Manufacturing & Service) (Small & Micro service enterprises shall include small road and water transport operator, small business, retail credit, professional & self employed and other service enterprises) Loans to Khadi & Village Industry Sector Loans sanctioned by banks to MFIs for on-lending to MSE sector as per the conditions specified. Credit upto Rs.50,000/ per borrower, either directly or indirectly through SHG/JLG or to NBFC/MFI for on-lending upto Rs.50,000/- per borrower Upto Rs.10 lac for study in India Upto Rs.20 lac for study abroad *Loans upto Rs.25 lacs to individual for constructing/purchase of dwelling unit per family in Metropolitan Centres with population above Rs.10 lac. and Rs.15 lac in other centres. *Upto Rs.5 lac in urban and metro and Rs.2 lac in rural and semi urban areas for repair of dwelling unit. *Upto Rs.5 lac per dwelling unit to any governmental agency for construction or for slum clearance and rehabilitation of slum dwellers *Upto Rs. 5 lac per dwelling unit for weaker section & low income group for loans to housing projects. *Bank loans to any governmental agency for construction of dwelling units or for slum clearance and rehabilitation of slum dwellers subject to a ceiling of 10 lakh per dwelling unit. *The loans sanctioned by banks for housing projects exclusively for the purpose of construction of houses only to economically weaker sections and low income groups, the total cost of which do not exceed 10 lakh per dwelling unit. For the purpose of identifying the economically weaker sections and low income groups, the family income limit of 1,20,000 per annum, irrespective of the location, is prescribed *Bank loans to Housing Finance Companies (HFCs), approved by NHB for purchase/construction/reconstruction of individual dwelling units or for slum clearance and rehabilitation of slum dwellers, subject to an aggregate loan limit of 10 lakh per borrower, provided the all inclusive interest rate charged to the ultimate borrower is not exceeding lowest lending rate of the lending bank for housing loans plus two percent per annum. Export Credit extended by foreign banks with less than 20 branches Upto Rs. 50,000 per borrower provided directly by banks to individuals and their SHG/JLG, provided the borrower‘s household annual income in rural areas does not exceed Rs.60,000/- and for non-rural areas it should not exceed Rs. 1,20,000/-. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Loans to distressed persons (not included elsewhere) not exceeding Rs.50,000 per borrower to prepay their debt to non-institutional lenders. Loans outstanding under loans for general purposes under General Credit Cards (GCC). If the loans under GCC are sanctioned to Micro and Small Enterprises, such loans should be classified under respective categories of Micro and Small Enterprises. Overdrafts, up to Rs50,000 (per account), granted against 'no-frills' / basic banking / savings accounts provided the borrowers household annual income in rural areas does not exceed Rs.60,000/- and for non-rural areas it should not exceed Rs.1,20,000/-. Loans sanctioned to State Sponsored Organisations for Scheduled Castes/ Scheduled Tribes for the specific purpose of purchase and supply of inputs to and/or the marketing of the outputs of the beneficiaries of these Loans sanctioned by banks directly to individuals for setting up off-grid solar and other off-grid renewable energy solutions for households.
Small & Micro Enterprise:
Micro Enterprise( Enterprise engaged in manufacturing/production or preservation of goods whose investment in plant and machinery ( original cost excluding land & building) does not exceed Rs.25 lacs Enterprise Enterprise engaged in providing/rendering services whose in equipment( original cost excluding land & building) does not exceed Rs.10 lac Enterprise Enterprise engaged in manufacturing/production or preservation of ( Manufacturing) goods whose investment in plant and machinery ( original cost excluding land & building) does not exceed Rs.5 crores Enterprise Enterprise engaged in providing/rendering services whose in equipment( original cost excluding land & building) does not exceed Rs. Small & Micro( Service) enterprise shall include small road & water transport operator, small business, retail credit, professional & self employed and other service enterprises.
Credit Guarantee Scheme for Micro and Small Enterprises:
The Scheme framed by the Board of Trustees of Credit Guarantee Fund Trust is known as Credit Guarantee Fund Scheme for Small Industries (CGFSI) which came into force from August 1,2000. On enactment of MSMED Act-2006 the Trust was renamed as Credit Guarantee Fund Trust for Micro and Small Enterprises and scheme as Credit Guarantee Scheme for Micro and Small Enterprises.
Eligible Credit facilities: Fund based and/or Non fund based) extended by Member Lending
Institution(s) to a single eligible borrower in the Micro and Small Enterprises sector for credit facility (i) not exceeding Rs. 50 lakh (Regional Rural Banks/Financial Institutions) and _ Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . (ii) not exceeding Rs.100 lakh (Scheduled Commercial Banks and select Financial Institutions) by way of term loan and/or working capital facilities on or after entering into an agreement with the Trust, without any collateral security and or third party guarantees
The lending institution has to apply for guarantee cover in respect of credit proposals sanctioned in a quarter prior to expiry of the following quarter Provided further that, as on the material date (i) The dues to the lending institution have not become bad or doubtful of recovery; and / or (ii) The business or activity of the borrower for which the credit facility was granted has not ceased; (iii) The credit facility has not wholly or partly been utilized for adjustment of any debts deemed bad or doubtful of recovery, without obtaining a prior consent in this regard from the Trust.
Any credit facility which has been sanctioned by the lending institution with interest rate
more than 3% over the Prime Lending Rate (PLR) of the lending institution will not be
eligible for the guarantee cover.

Guarantee Fee and Annual Service fee
One-time guarantee fee at specified rate ((a)currently 1.00% in the case of credit facility upto Rs. 5 Lakh and 1.5% in the case of credit facility above Rs. 5 Lakh (b) 0.75%, in case of credit facilities upto Rs.50 lakh sanctioned to units in North Eastern Region including State of Sikkim) of the credit facility sanctioned (comprising term loan and / or working capital facility) shall be paid upfront to the Trust by the institution availing of the guarantee within 30 days from the date of first disbursement of credit facility (not applicable for Working capital) or 30 days from the date of Demand Advice
(CGDAN) of guarantee fee whichever is later or such date as specified by the The annual service
fee at specified rate (currently 0.50% in the case of credit facility upto Rs. 5 Lakh and 0.75% in the
case of credit facility above Rs. 5 Lakh) on pro-rata basis for the first and last year and in full
for the intervening years on the credit facility sanctioned (comprising term loan and / or working
capital facility) shall be paid by the lending institution within 60 days ie. on or before May 31, of every
Guarntee Cover:
Maximum extent of Guarantee where credit facility is
Above Rs.5 lakh upto Rs.50 lakh Above Rs.50 lakh upto Rs.100 Micro Enterprises 85% of the amount in default 75% Rs.37.50 lakh plus subject to a maximum of Rs.4.25 /Rs.37 50% of amount in default above Rs.50 lakh subject to overall ceiling of Rs.62.50 lakh entrepreneurs/ 80% of the amount in default Rs.40 lakh plus 50% of amount Units located in North East subject to a maximum of Rs.40 in default above Rs.50 lakh Region (incl. Sikkim) other lakh
subject to overall ceiling of than credit facility upto
Rs.5 lakh to micro
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . enterprises
All other category of 75% / Rs.37.50 lakh plus 50% of amount in default above Rs.50 lakh subject to overall ceiling of All proposals for sanction of guarantee approvals for credit facilities above Rs. 50 lakh and upto Rs.100 lakh will have to be rated internally by the MLI and should be of investment grade. Proposals approved by the MLIs on or after December 8, 2008 will be eligible for the coverage upto Rs.100 lakh. The guarantee cover will commence from the date of payment of guarantee fee and shall run through the agreed tenure of the term credit in respect of term credit / composite credit. Where working capital alone is extended to the eligible borrower, the guarantee cover shall be for a period of 5 years or a block of 5 years, or for such period as may be specified by the trust in this
Micro Credit:
It is provision of thrift,credit and other financial services and products of very small amount to the poor in rural,semi-urban and urban areas to enable them to increase their income level and improve their standard of living.
Self-help Groups(SHGs):
SHGs are registered or unregistered small economically homogeneous and affinity groups of rural poor,voluntarily coming together for mutual benefits. SHGs undergo the following stages; a) Group formation b) Group Stabilisation c) Micro Credit Stage d) Micro Enterprise development Stage  No.of members: 10-20.For irrigation projects:- no ceiling for handicapped persons: 5-20 members  Members should be the persons below poverty line.  Persons marginally above poverty line normally upto 20% can also be included.But they will not be eligible for subsidy.  One person from from one family in one SHG  One person cannot be member of more than one SHG.  Regular weekly or fortnightly meetings are to be held.  Members have to save regularly out of their earnings.  Saved funds are meant for lending to members to be decided by all the members. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .  Proper record/book-keeping is essential.  Linkage to bank is established through Savings A/c.  Kalia Committee set up by RBI recommended financing of SHGs.  SHGs can be financed by way of Cash Credit or Overdraft.  Corpus to Loan Ratio may be 1:1 to 1:4  Min. subsidy Rs.5000 & Max. subsidy Rs.10000 being equal to the group corpus.  Additional subsidy of Rs.10000 as 2nd dose may be available to SHG showing promise.  No interest on subsidy.  Subsidy can be adjusted when activity is discontinued or group dissolved or loan becoming bad for  Indirect finance to SHGs can be extended through registered NGOs with good track record and financial management .  NGOs should collect savings of SHGs regularly.  NGOs prepare projections for lending for 1-3 years and provide 25% margin.  Term Loan component is 75% with 100% refinance from NABARD. BANKING / FINANCIAL UPDATES
 KV Kamath named first head of BRICS Bank
Veteran banker KV Kamath has been appointed head of the New Development Bank (earlier referred to as the BRICS Bank). The Bank, headquartered in Shanghai, was set up by Brazil, Russia, India, China and South Africa in July last year.  Bank of Baroda Q4 net down 50% on higher provisioning for bad loans
Higher provisions towards bad loans reduced Bank of Baroda‘s net profit by close to half. Net profit for the three-month period ended March, 2015 was at Rs. 598 crore as compared to Rs. 1,157 crore in the corresponding quarter last year.  RBI tells banks to appoint internal ombudsman
To ensure undivided attention in resolving customer complaints and to further boost the quality of customer service, the Reserve Bank of India has advised all public sector banks and some private sector and foreign banks to appoint an internal ombudsman.  Post Bank to get professionals from pvt sector
The postal department has decided to rope in professionals from the private sector for top positions at Post Bank of India (PBI), its proposed fully-owned payments bank.  HDFC in World's Top-10 list of Consumer Finance Cos
Mortgage lender HDFC has emerged as the only Indian company among the world's 10 biggest consumer financial services firms, after giants like American Express, Visa and Mastercard. HDFC is ranked 7th on the list, compiled by business magazine Forbes.  Skipper Narendra Modi wants a cohesive „Team India‟
PRIME MINISTER NARENDRA MODI ON SUNDAY EMPHASISED THAT HIS GOVERNMENT WOULD WORK TOGETHER WITH STATES AS ―TEAM INDIA‖ AND URGED CHIEF MINISTERS TO COORDINATE WITH THE CENTRE FOR FASTER ECONOMIC GROWTH. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .  PNB net down 62% in Q4
Aided by a huge write-back of tax provisions of Rs. 938 crore, Punjab National Bank (PNB) on Friday reported a net profit of Rs. 307 crore for the fourth quarter ended March 31, 2015. However, the public sector bank‘s bottomline performance was down 62% over the net profit of Rs. 806 crore recorded in the same quarter last year.  State Bank of Travancore net jumps four-fold in Q4
State Bank of Travancore reported a 295% increase in net profit to Rs. 191.96 crore in the fourth quarter of 2014-15 (FY15) from Rs. 48.57 crore in the year-ago period on the back of a pervasive drive to cut costs, grow non-interest income, and manage assets better.  Forex reserves cross $350-billion mark
India‘s foreign exchange reserves grew $7.26 billion for the week ended May 1, the sharpest rise since September 2007, according to the latest data released by the Reserve Bank of India. Total reserves were at an all-time high of $352 billion for the week ended May 1, 2015.  Naveen for MUDRA Bank headquarters in Odisha
Chief Minister Naveen Patnaik has proposed the establishment of headquarters of MUDRA (Micro Units Development and Refinance Agency) Bank in Bhubaneswar.  Banks' gross NPA ratio rises to 4.45% from 4.1% in 1 year: RBI
The banking sector's asset quality woes further worsened in the last one year, with gross non-performing asset (GNPA) ratio inching to 4.45% as on March 15 this year, as compared to 4.1% in March 2014, according to the latest data released by the Reserve Bank of India.  SBI Set to Auction Loot Outlets
SBI is set to auction the outlets of Loot (India), the retail store that gained a high profile a few years ago for selling multi-branded apparel at a 25-50% discount. The company has stopped paying dues to the country's largest bank.  Japan Identifies 11 Sites to Set Up Industrial Townships
Shinzo Abe's government is firming up its promise to help Prime Minister Narendra Modi build India's infrastructure and promote domestic manufacturing as it doubles its investment in the country. Japan has identified 11 sites to set up industrial townships in India, which would serve as hubs for investments into the country . These include Tumkur in Karnataka, Ghilot in Rajasthan, Mandal in Gujarat and Supa in Maharashtra.  Aditya Birla Group merges apparels business to form ₹5,290-cr company
Aditya Birla Group (ABG) has consolidated its fashion retail business under the listed entity, Pantaloons Fashion and Retail Post, which has been rechristened as Aditya Birla Fashion and Retail. As part of the reorganisation, Aditya Birla Nuvo will spin off its wholly-owned subsidiary, Madura Garments Lifestyle Retail Company, to merge it with the new entity, which will have a combined turnover of ₹5,290 crore.  HDFC BANK HIKES SERVICE FEES STEEPLY
INDIA'S SECOND LARGEST PRIVATE SECTOR LENDER HDFC BANK HAS INCREASED SERVICE CHARGES BY AS MUCH AS 43-50% ON SELECT PRODUCTS LIKE DEBIT CARDS, IMMEDIATE PAYMENT SERVICE (IMPS) -A REAL-TIME MONEY Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . TRANSFER MECHANISM -AS THE BANK AIMS TO REALIGN ITS FEE STRUCTURE ON PAR WITH RIVALS. CUSTOMERS WILL NOW HAVE TO PAY RS. 750 FOR AN HDFC BANK PLATINUM DEBIT CARD AGAINST THE CURRENT ANNUAL FEE.  UBI, TWO OTHER PSU LENDERS SEEK EXEMPTION FROM DIVIDEND PAYMENT
THREE PUBLIC SECTOR BANKS -BANK OF INDIA, UNION BANK OF INDIA AND ALLAHABAD BANK -HAVE SOUGHT EXEMPTION FROM PAYMENT OF DIVIDEND CITING HIGHER PROVISIONING FOR NON-PERFORMING ASSETS (NPAS).  Credit growth fell to 8.6% in FY15
Reflecting an economic slowdown in the country, the pace of growth in bank credit slowed
sharply to 8.6 per cent in 2014-15 from 14.3 per cent in 2013-14.
Revised priority sector norms to make it easy for banks to meet targets, but may
dent their earnings
Commercial banks would be better positioned to achieve the mandated priority sector lending targets with the Reserve Bank of India (RBI) including many more sector such as agriculture-warehousing, social infrastructure and renewable energy in the ambit, but it may dent their earnings. On Thursday, the RBI revised the priority sector lending (PSL) norms - which mandate banks to lend atleast 40% of the total loans to farmers, small businessmen, students, exporters and small ticket home loan buyer  Prepare small banks for merger with large PSBs: Finance Ministry panel
Small public sector banks, with assets of less than Rs. 2-lakh crore, should be readied for merger with five large PSBs, a Finance Ministry-appointed panel has recommended. PSBs with less than Rs. 2 lakh crore assets (loans plus investments) include Andhra Bank, Bank of Maharashtra, Dena Bank, Punjab & Sind Bank, Vijaya Bank, and United Bank of India  Kingfisher House battle: SBI asks Arun Jaitley to step in
When a consortium of lenders to Kingfisher Airlines led by State Bank of India took possession of the Rs 100-crore Kingfisher House in Mumbai‘s Vile Parle, it thought at least a part of its dues could be recovered. Until the income-tax (I-T) department issued a notice forbidding the auctioning of the building, claiming first lien. SBI has now written to the finance ministry seeking its intervention, sources aware of the development told FE. In a move aimed at helping transgender persons open bank accounts and avail related services, the Reserve Bank today directed banks to include a separate column 'third gender' in all their forms and applications.
Govt retains interest rate for General Provident Fund at 8.7% for current fiscal
THE GOVERNMENT HAS RETAINED THE RATE OF INTEREST FOR GENERAL PROVIDENT FUND (GPF) AND OTHER RELATED SCHEMES AT 8.7 PER CENT FOR THE CURRENT FISCAL. THE 8.7 PER CENT INTEREST WILL APPLY ON PROVIDENT FUNDS OF CENTRAL GOVERNMENT EMPLOYEES, RAILWAYS AND DEFENCE FORCES, ACCORDING TO THE NOTIFICATION ISSUED BY THE FINANCE MINISTRY. THE RATE OF INTEREST WILL BE EFFECTIVE FROM APRIL 1, 2015, IT ADDED. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .  Wholesale inflation hits record low, triggers rate-cut demand
Contracting for the fifth straight month, wholesale price index (WPI)-based inflation hit a record low of -2.33% in March, prompting industry to demand a policy rate cut by the Reserve Bank of India to spur growth. WPI inflation for February was at -2.06%. Last March, it was at 6%.  IndusInd Bank raises balance slab for 6% interest on savings account
Customers uld get different rates of interest on their deposits in savings accounts from May 1. For daily balance up to Rs 1 lakh, the interest rate would be four per cent annually. The interest would be five per cent per annum for balance more than Rs 1 lakh and up to Rs 10 lakh. For balance above Rs 10 lakh, an interest rate of six per cent per annum would be offered.  Moody‟s positive about India; Fitch reaffirms stable outlook
Narendra Modi‘s Government got a booster from global rating agencies on Thursday. While Moody‘s revised its outlook for India to ‗positive‘ from ‗stable‘, Fitch reaffirmed its ‗stable‘ outlook. A broad-based structural reforms agenda after a couple of years of limited progress was cited as the key reason.  Moody's red flags banking sector; cites asset quality concerns
Although Moody‘s Investor Service changed India‘s outlook to ‗positive‘ from ‗stable‘ on Thursday, the rating agency also highlighted concerns regarding India‘s banking sector‘s asset quality.  Moody‟s upgrades outlook for 12 PSUs to positive
Global rating agency Moody‘s Investors Service on Thursday upgraded its outlook for 12 government-owned financial institutions to positive from stable in line with its revision of India‘s sovereign credit rating. The outlook for Bank of Baroda, Bank of India, Canara Bank, Export Import Bank of India,
Oriental Bank of Commerce, Indian Railway Financial Corp. Ltd, Power Finance Corp,
Rural Electrification Corp. Ltd, Punjab National Bank, State Bank of India, Syndicate Bank and
Union Bank of India was revised to positive.  Mudra Bill to be in Parliament in a year
Prime Minister Narendra Modi on Wednesday launched the Micro Units Development and Refinance Agency (Mudra) aimed at providing a collateral-free soft loans of up to Rs 10 lakh to small businesses  Deposit growth at 51-year low
The growth of deposits with banks hit a 51-year low of 11.42% last year, according to data from the Reserve Bank of India, report Saikat Neogi and Bhavik Nair. The last time deposits grew at a pace below this was in 1962-63, when the increase was 6.5%.  Central Bank tops list with highest NPAs among PSU banks
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Central Bank of India has topped the list of public sector banks with the largest bad loans, including restructured assets as a percentage of total advances. According to the data provided by the Reserve Bank of India to the finance ministry, Central Bank of India‘s 21.5% assets are either bad or have been restructured to save these turning into non-performing assets .  Sinha or Shourie? PM Narendra Modi to decide first president of BRICS bank
Prime Minister Narendra Modi will likely approve in a couple of weeks who, in a list topped by former finance minister Yashwant Sinha and former disinvestment minister Arun Shourie, would head the New Development Bank (NDB) being set up by the five BRICS nations to channelise funds for infrastructure and sustainable development needs of emerging economies.  FinMin promises simpler IT forms
The Finance Ministry will seek to simplify the latest income tax returns without compromising on the effort to curb black money and tax avoidance. This was the message Finance Minister Arun Jaitley and senior Revenue Department officials conveyed to industry representatives and tax professionals at a meeting convened to review income tax forms, here, on Friday.  Government hunting non-executive chairmen for public sector banks
Government is in the process of finding non-executive chairmen for public sector banks and it has already appointed managing directors and chief executive officers in five public sector banks.  Kingfisher House battle: SBI asks Arun Jaitley to step in
When a consortium of lenders to Kingfisher Airlines led by State Bank of India took possession of the Rs 100-crore Kingfisher House in Mumbai‘s Vile Parle, it thought at least a part of its dues could be recovered. Until the income-tax (I-T) department issued a notice forbidding the auctioning of the building, claiming first lien. SBI has now written to the finance ministry seeking its intervention, sources aware of the development told FE.  RBI Clarifies Rules for Small Bank Applicants
The Reserve Bank of India on Thursday clarified that business houses with assets above Rs. 1,000 crore with finance companies will not be eligible to apply for a small bank license. The regulator also said that existing non-banking finance companies have to fold their operations into the small bank.  MODI WANTS STATE-RUN BANKS TO WORK ON A SINGLE CSR PROJECT
PRIME MINISTER NARENDRA MODI HAS PROPOSED TO THE CHIEFS OF PUBLIC SECTOR BANKS TO COLLECTIVELY UNDERTAKE A SINGLE PROJECT UNDER A CORPORATE SOCIAL RESPONSIBILITY (CSR) INITIATIVE INSTEAD OF EACH BANK SUPPORTING DIFFERENT PROJECTS ACROSS THE COUNTRY. THIS SUGGESTION COMES AT A TIME WHEN THE COUNTRY‘S LARGEST BANK STATE BANK OF INDIA HAS PLANNED TO SET UP SBI FOUNDATION THAT AIMS TO POOL IN RESOURCES OF ITS ASSOCIATES AND SUBSIDIARIES TO PROMOTE SOCIAL CAUSES. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .  ICICI Bank customers can now transfer funds via Twitter
ICICI Bank, India‘s largest private bank, has launched its banking services on Twitter, enabling customers to transfer money through the micro-blogging website. Customers can send up to Rs.5,000 per transaction with a limit of Rs. 10,000 a day. Online NEFT charges will apply.  Kotak Mahindra Bank brings banking services on social media platforms
In an attempt to connect to the net-savvy and socially connected customers, the private sector lender Kotak Mahindra Bank on Monday announced the launch of Jifi Saver, a savings bank account which can be managed via social media platforms such as Twitter and Facebook  Only 28% of Jan Dhan Yojana accounts active
THOUGH THE PRADHAN MANTRAS SUCCESSFULLY EXCEEDED ITS FINANCIAL INCLUSION TARGET BY OPENING 115 MILLION BANK ACCOUNTS, MOST OF THESE ARE ‗ZERO-BALANCE‘. ACCORDING TO DATA RELEASED BY THE MINISTRY, ONLY 28 PER CENT OF THE ACCOUNTS OPENED UNDER THE SCHEME ARE ACTIVE, WITH ABOUT RS 9,000 CRORE DEPOSITED IN THESE.  3-year Bank FDs May Get Tax Exemption
Govt may consider banks' demand for bringing FDs with three-year maturity on a
level-playing field with MFs and tax-free bonds
The government may consider the demand of banks to make fixed deposits for three years and more tax-free instead of the five-year lock-in period at present, providing these lenders a level-playing field with mutual funds and tax-free bonds that have been weaning away a large chunk of investors.  Govt Pushes Use of RuPay Cards With Cashback Offer
The government, which is striving to take banking to every household in the country and reduce the number of cash transactions, is aggressively promoting the use of state-backed RuPay cards by offering 1% cashback, in a direct challenge to card companies such as Visa and MasterCard.  TELENOR, VODA TO SEEK PAYMENT BANKING PERMIT
NORWAY‘S TELENOR AND BRITISH TELECOM MAJOR VODAFONE ARE SET TO APPLY FOR PAYMENT BANKING PERMITS IN INDIA, PEOPLE WITH KNOWLEDGE OF THE MATTER SAYING THAT THEY ARE IN DISCUSSIONS FOR ROPING IN A LOCAL PARTNER EACH, SINCE CURRENT GUIDELINES DON‘T ALLOW FOREIGN ENTITIES TO FULLY OWN A PAYMENT BANK.  Oriental Bank Q3 net slumps 91.28%
The Oriental Bank of Commerce (OBC) on Thursday reported a 91.28 per cent decline in net profit for the quarter ended December 31, 2014 at Rs. 19.58 crore (against Rs. 224.30 crore in the year-ago quarter). Total income for the quarter rose 7.8 per cent to Rs. 5,458.79 crore ( Rs. 5,063.98 crore). Briefing the media on the third quarter financial performance of the bank, Animesh Chauhan, Managing Director and Chief Executive Officer, said a sharp increase in provisions due to worsening asset quality weighed heavily on the bank‘s Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .  A Gandhian way to recover bad loans
Each employee of Andhra Bank now has a new mission: to recover bad loans from at least 30 customers by using Gandhian methods of persuasion. The bank is undergoing challenging times with its gross non-performing assets at 5.99%. It is making all-out efforts to stage a comeback and employees are also going the extra mile to help in this regard.  Mahila Bank‟s business should cross Rs. 1,000 cr this fiscal: CMD
Bhartiya Mahila Bank, the state-owned all-women bank, hopes to close the current financial year with over Rs. 1,000 crore business. ―Our primary target is to expand our footprint across the country, including tier-III towns and unbanked villages. We will close the year with 80 branches,‖ said Usha Ananthasubramanian, CMD of the bank.  SEBI planning to relax FPO rules -Minimum free float market capitalization for public companies
could be lowered from Rs3000 cr to Rs2000 cr‘.  In September this year,eclared the now-grounnd its Chairmans wilful defaulters for non-payment of dues of Rs 400 crore.  ICICI Bank launches new credit card with American Express -as introduced a
association with amed ICICI Banerican Express Credit Card.  Central Bank employees union files PIL seeking direction to recover bad loans- Burgeoning
bad debts in public sector banks has prompted an employees union to file a public interest litigation (PIL) seeking the Bombay High Court‘s ‗interference and directions‘ for effecting loan recoveries.  ARC gives India positive rating with stable outlook - Here is some good news for the NDA
Government. The Europe-based ARC Ratings SA (ARC) has assigned India ‗BBB+‘ sovereign rating which is a shade better than what has been assigned by the big three global credit ratings agencies.  NPCI links 10 cr Aadhaar cards to bank accounts - The National Payments Corporation of India
(NPCI)-managed National Financial Mapper has crossed the milestone of getting 10 crore bank accounts seeded with Aadhaar numbers. This allows the Government department/agencies to reach out to beneficiaries of direct benefit transfer schemes.  RBI extends 5:25 scheme to some existing infra projects - The RBI on Monday extended its
flexible refinancing and repayment option for long term infra projects to existing ones where the total exposure of lenders is more than Rs.500 crore.  Banks hire environmental, social specialists to reduce NPA risks - ‗Go green‘ appears to be
the new mantra for banks, which are struggling to stem asset-quality risks amid an uncertain macroeconomic environment.  In a first, SEBI orders imprisonment for not paying penalties - For the first time ever, capital
market regulator Securities and Exchange Board of India (SEBI) has imposed a term of civil imprisonment for a violation. Vinod Hingorani, Non-Executive Chairman of Adam Comsof and Kolar Biotech, was ordered to undergo six months‘ civil imprisonment for failure to pay penalties of around Rs. 1.64 crore (including interest) levied under three SEBI notices from last July demanding payment.  SpiceJet: loans will be given only if promoters step forward, say banks - The troubled low-
cost airline SpiceJet will find the going tough as risk-averse banks are unlikely to provide loans. Though the Government has urged banks to rescue the Chennai-based airline with Rs. 600 crore working capital loans, banks have so far not shown willingness to provide any loans Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .  ICICI Bank out of Russia, trims foreign operations- ICICI Bank, one of the largest private
lenders in the country, is calibrating its global ambitions — selling its subsidiary in Russia, repatriating capital from its UK (United Kingdom) anrms, and shrinking its international balance sheet.  Basmati exports set to decline - This yeaom the export re expected
to fall 15-20 per cent, owing to Iran banning the import of the commodity from India.  Paytm Set to Apply for a Payment Banking Permit; To Enter Singapore - Paytm, a fast-
growing mobile wallet company, is set to apply for a payment banking permit, becoming the first entity to formally announce interest in launching a service that is part of the RBI's financial inclusion initiative. The company also plans to expand services overseas, starting with Singapore  Mutual Funds Latch on to Make-in-India Theme - The Narendra Modi government's ‗Make in
India' campaign has inspired domestic mutual funds to launch schemes that would benefit from the proposed initiative. At least three mutual funds have launched or are coming out with schemes that will invest in companies in the manufacturing sector, which will be the proxy for the theme.  EPFO to Support Housing Scheme, Invest in Equities - The Employees' Provident Fund
Organisation (EPFO) will on Friday consider a proposal to set aside a part of its corpus for investment in housing finance companies to help with the government's affordable housing initiative.  PF trustees retain 8.75% interest rate for 2014-15 - The trustees of retirement funds
belonging to about eight crore depositors on Friday decided to retain the interest rate at 8.75 per cent for 2014-15. In January this year, the trustees had raised the interest rate for 2013-14 to 8.75 per cent, from 8.5 per cent in 2012-13.  EPFO eases norms on deposits in govt banks - The Employees Provident Fund Organisation's
trustees, on Friday, relaxed the parking funds in bank deposits. And, referred the issue of investing a portion of its funds into the equity market and housing sector to a committee.  Consumers Open to Payment Banks Idea - Payment banks, expected to promote financial
inclusion, could prove to be a big hit. A Nielsen survey shows an overwhelming majority of consumers were willing to open such accounts. Payment banks don't give loans but accept retail deposits, utility payments and funds transfer. RBI has allowed mobile firms and supermarket chains to set up  Lenders Likely to Rejig Corporate Power - In what could be a first, banks are preparing to
change the management structure of Corporate Power, an Abhijeet Group company, and issue a legal notice to recover dues worth Rs. 3,100 crore. Bankers led by State Bank of India (SBI) have taken a two pronged approach to recover their dues -while they plan to issue a legal notice to seize their assets, they have also called for bids from corporates to take over the management control of the company that operates 1,080MW power plant in Jharkhand, said two senior bankers who declined to  HDFC offers fixed-rate home loans for 10 years - Housing Development Finance Corporation
(HDFC) has launcheome loans for 10 years, for loans sanctioned between December 22 and January 2015. The first disbursement should be on or before March 21, 2015.  RBI's upper age limit of 70 for private bank CEOs
 Oriental Bank of Commerce - Suresh N Patel, ED, Oriental Bank of Commerce presented Floral
Bouquet to Padma Bhushan Dr.Yamini Krishnamurti, an eminient Indian Dancer of Bharatnatyam and Kuchipudi, on the occasion of Delhi Economics Conclave 2014 organized in New Delhi by Department of Economic Affairs, ministry of Finance, Govt. of India  Reforms push: Cabinet clears land acquisition ordinance - The Centre today recommended an
ordinance to make significant changes to the Land Acquisition Act so as to fast track projects in key sectors such as power, roads, defense and housing.  Jan Dhan may be extended to insurance, pension sectors - Prime Minister‘s Jan Dhan Yojna
(PMJDY) is likely to be replicated in the insurance and pension sector to extend the financial services _ Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . to the hinterland. ―Given the low levels of penetration of insurance and pension, there is a case for subsequently extending or replicating a project on the lines of PMJDY, to include the provision of insurance and pension services for the common man,‖ RBI said.  Now, a Gyan Sangam to Help Put Banking Back on Track -The top echelons of Indian banking wil converge early in the New Year in a Gyan Sangam or RsConfluence of Knowledge' at the National Institute of Bank Management in Pune to hammer out a strategy to revive the ailing state-owned banking sector, which is bogged down by a mountain of bad debt, political interference and lack of  Governance reform: Centre splits Chairman, MD post in state-run banks - In a bid to
improve governance, the Centre has separated the posts of Chairman and Managing Director in nationalised banks. It has also appointed Managing Directors for four banks, and they will also be designated as Chief Executive Officer. The four new MDs and CEOs are P Srinivas (United Bank of India), Animesh Chauhan (Oriental Bank of Commerce), R Koteeswaran (Indian Overseas Bank) and Kishore Kumar Sansi (Vijaya Bank).  Splitting of CMD‟s post in PSBs Rings in Management Reforms - The Centre has kick-started
management reforms of public sector banks, splitting the post of Chairman & managing Director-cum- CEO in appointments in four banks and indicating that it will widen its search for heads of other banks to possibly include candidates from the private sector.  RBI Clarifies Rules for Small Bank Applicants - The Reserve Bank of India on Thursday clarified
that business houses with assets above Rs. 1,000 crore with finance companies will not be eligible to apply for a small bank license. The regulator also said that existing non-banking finance companies have to fold their operations into the small bank.  CONSORTIUM OF 17 BANKS FILES CONTEMPT APPLICATION AGAINST MALLYA -A CONTEMPT APPLICATION
WAS FILED BY A CONSORTIUM OF 17 BANKS IN THE KARNATAKA HIGH COURT ON TUESDAY AGAINST LIQUOR BARON VIJAY MALLYA AND OTHERS FOR ALLEGEDLY VIOLATING AN UNDERTAKING GIVEN TO THE DRT THAT THEY WOULD NOT ALIENATE UNENCUMBERED ASSETS NOR DEAL WITH THEM.  Fiscal Burden from Pension Bill Could Rise to 4.1% of GDP by 2030 -The government's fiscal
burden in providing a safety net to the elderly could rise to as much as 4.1% of the GDP by 2030 from 2.2% at present, a report by global analytical company Crisil has said. Currently, the central government spends 3-3.4% of GDP on education and just over 1% of GDP on medical and public health, water supply and sanitation.  Now, tap and pay debit, credit cards from ICICI Bank -ICICI Bank has launched India‘s first
‗contactless‘ or ‗tap and pay‘ facility on debit and credit cards to enable electronic payments with a mere tap. These cards will enable electronic payments by just tapping or waving the cards near the merchant terminal in lieu of dipping or swiping them.  Shareholders approve ING Vysya, Kotak merger - Shareholders of private sector ING Vysya
Bank and Kotak Mahindra Bank Ltd have accorded sanction to the merger of the former with the latter at their respective Extraordinary General Meetings (EGM) held on Wednesday, the banks said.  Jan Dhan Yojana to Get Some Cosmic Help, Via VSAT Tech - The government is eyeing satellite
connectivity to ensure the Pradhan Mantri Jan-Dhan Yojana (PMJDY) , aimed at widening financial inclusion, moves to the next phase after reaching the critical 10 crore bank accounts milestone.  MODI TRANSFORMS VIBRANT GUJARAT INTO VIBRANT INDIA - PRIME MINISTER NARENDRA MODI SAID
INDIA IS GETTING READY TO TAKE A ―QUANTUM LEAP―, ELEVATING THE VIBRANT GUJARAT SUMMIT HE FOUNDED AS CHIEF MINISTER IN 2003 INTO A PLATFORM TO HARD SELL INDIA AS THE NEXT BIG OPPORTUNITY TO STATESMEN SUCH AS US SECRETARY OF STATE JOHN KERRY AND UN SECRETARY-GENERAL BAN KI-MOON, AND INDUSTRY BOSSES FROM ACROSS THE GLOBE.  OPENWORLD MONEY TO GET ON TO MOBILE PLATFORM IN MARCH -FINANCIAL SERVICES START-UP
OPENWORLD MONEY, WHICH IS ROLLING OUT ITS DIGITALLY INTEGRATED FINANCIAL MARKETPLACE IN THE NEXT Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . FEW DAYS, WILL EXPAND ITS SERVICES TO THE MOBILE PLATFORM BY MARCH. THE COMPANY WILL INITIALLY OFFER SOLUTIONS IN THE MUTUAL FUNDS SPACE, FOLLOWED BY INSURANCE AND BANKING.  PRIVATE LENDERS' CONTRIBUTION TO JAN DHAN ONLY 3% -THE CONTRIBUTION
TO OPENING ACCOUNTS UNDER THY) HAS BEEN DISMAL.  AMUL LAUNCHES 'MILK CARD' IN COLLABORATION WITH SBI - COLLABORATION WITH SBI
LAUNCHED AMUL MILK CARD, A PREPAID SMART CARD, GANDHINAGAR ON MONDAY. THE CARD CAN BE USED TO PURCHASE PRODUCTS FROM AMUL PARLOURS.  MAHILA BANK LOOKS TO DOUBLE LOAN BOOK - BHARATIYA MAHILA BANK IS TARGETING A LOAN BOOK OF
RS.800 CRORE AND DEPOSITS WORTH RS.1,000 CRORE FOR FISCAL YEAR ENDING 2014-15. THE BANK, LAUNCHED BY THE GOVERNMENT ABOUT A YEAR AGO TO SUPPORT WOMEN ENTREPRENEURS, IS ALSO PLANNING TO OPEN 40 MORE BRANCHES WITHIN THE NEXT THREE MONTHS.  RAJIV GANDHI EQUITY SAVINGS SCHEME –
RGESS is a tax saving scheme (announced in the union budget 2012-13) is exclusively for the first time retail individual investors in securities market. Investors : The scheme is open for all New Retail Investors who have gross total income less than
or equal to Rs. 12 lakhs. A non-resident India is not eligible for investment in RGESS.
Procedure : The new retail investor will open demat account and eligible securities, brought theafter
will be automatically subject to lock-in upto a value of Rs.50000/-
Investment options : i) Listed equity shares a) The top 100 stocks at NSE and BSE
i.e.CNX100/BSE-100. b) Stocks of PSUs categorized by Govt. as Maharatna, Navaratna and Miniratna. c) Combinations of stocks in (a) and /or (b) which are listed and traded on a stock exchange and settled through a depository system. d) Follow-on Public Offers of (a) and (b). e) New Fund Offers (NFOs) of (c) above. ii) United equity shares : IPOs of PSUs which are scheduled to get listed in the relevant financial
year and where the govt. holding is at least 51% and whiose annual turnover is not less than Rs.4000 cr for each of the immediate past three years. Tax Deduction : Tax deduction u/s 80CCG on 50% of the amount invested (for Rs.50000/-, the
amount eligible for tax deduction will be Rs.25000/-). This deduction is over and above Rs.1 lakh limit specified under section 80C. Dividend is tax free SOME IMPORTANT INTERVIEW QUESTIONS

ABCD Analysis, (Branch categorization in different parameter as per the following
performance)

A. Budget Achieved B. 80% & above of the Budget Achieved C+ 50% & above of the Budget Achieved C. Above March figure (Last F.Y.) D. Below March figure (Last F.Y.) Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .

Definition of 'Balance Sheet'
A financial statement that summarizes a company's assets, liabilities and shareholders' equity at a specific point in time. These three balance sheet segments give investors an idea as to what the company owns and owes, as well as the amount invested by the shareholders. The balance sheet must follow the following formula: Assets = Liabilities + Shareholders' Equity DIFFERENCE BETWEEN PROFIT AND LOSS ACCOUNT AND BALANCE SHEET
P&L gives you the list of Income and Expenses during a particular period, Whereas Balance
sheet shows you the Financial position of an organization in a specific point of time (date).

What is the difference between current assets and current liability
Ina current asset is anwhich can either be converted to cash or used to pay
current liabilities within 12 months. Typical current assets includeshort-term
investments,and the portion of prepaid liabilities which will be paid
within a yea
Theis calculated by dividing total current assets by total It is frequently used as an indicator of a company's its ability to meet In current liabilities are often understood as allof the business that are to be
settled in cash within theor the operating cycle of a given firm
WHY CAPITAL IS LISTED UNDER LIABILITY OF BALANCE SHEET ?
The confusion regarding owners funds being shown as liability will be automatically vanish if
you treat a business as a en entity separate from its owners. A business requires fund for
fixed assets and working capital. These funds come from two sources, the owners funds and
borrowed funds. Both these are sources of funds that the business has received. Therefore
both these are therefore coming under liability side, which is also descried as sources of
funds.
What Are The Benefits Of Registering A Partnership Firm?
ACCORDING TO INDIAN PARTNERSHIP ACT 1932, REGISTRATION OF PARTNERSHIP IS NOT COMPULSORY AS IN THE
CASE OF COMPANY. HOWEVER, REGISTRATION BECOMES COMPULSORY AS UNREGISTERED PARTNERSHIP FIRM
ATTRACTS CERTAIN LIMITATIONS. REGISTRATION OF PARTNERSHIP FIRM CAN BE DONE AT ANY TIME.
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
EFFECTS OF NON-REGISTRATION:-

1. An unregistered firm cannot enforce its rights against the third parties.
2. The partners of an unregistered firm cannot sue its fellow partners or the firm for the
enforcement of their rights.
3. Partners of the unregistered firm cannot be sued by the firm for exercising its claims.
4. Un registration of a firm does not affect the rights of the third party to sue the firm for the
recovery
5. Adjustment regarding the amount receivable or payable cannot be made.
Non-Effects of Non-Registration:-An unregistered firm can file a suit for not exceeding
Rs.100.
What is „paripassu‟ charge?
„paripassu‘ charge gives lenders a right to the property on which a charge iscreated in proportion
to the amount lent to the debtor. Let us assume two banks‗X‘ and ‗Y‘ have lent to a company with the
outstanding at Rs 70 lakh and Rs 30lakh respectively and have ‗paripassu‘ charge over the
assets hypothecated. Incase of liquidation of that company, the lenders ‗X‘ and ‗Y‘ wil share the proceeds
from liquidation in proportion to the outstanding loan amount, that is, 70:30
INCORPORATING A COMPANY - APPROVAL OF NAME
The first step in the formation of a company is the approval of the name by the Registrar of
Companies (ROC) in the State/Union Territory in which the company will maintain its Registered
Office. This approval is provided subject to certain conditions: for instance, there should not be an
existing company by the same name. Further, the last words in the name are required to be "Private
Ltd." in the case of a private company and "Limited" in the case of a Public Company. The application
should mention at least four suitable names of the proposed company, in order of preference. In the
case of a private limited company, the name of the company should end with the words "Private
Limited" as the last words. In case of a public limited company, the name of the company should end
with the word "Limited" as the last word. The ROC generally informs the applicant within seven days
from the date of submission of the application, whether or not any of the names applied for is
available. Once a name is approved, it is valid for a period of six months, within which time
Memorandum of Association and Articles of Association together with miscellaneous documents
should be filed. If one is unable to do so, an application may be made for renewal of name by paying
additional fees. After obtaining the name approval, it normally takes approximately two to three
weeks to incorporate a company depending on where the company is registered
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
MEMORANDUM AND ARTICLES
The Memorandum of Association and Articles of Association are the most important documents to be submitted to the ROC for the purpose of incorporation of a company. The Memorandum of Association is a document that sets out the constitution of the company. It contains, amongst others, the objectives and the scope of activity of the company besides also defining the relationship of the company with the outside world. The Articles of Association contain the rules and regulations of the company for the management of its internal affairs. While the Memorandum specifies the objectives and purposes for which the Company has been formed, the Articles lay down the rules and regulations for achieving those objectives and purposes. The ROC will give the certificate of incorporation after the required documents are presented along with the requisite registration fee, which is scaled according to the share capital of the company, as stated in its Memorandum. A private company can commence business on receipt of its certificate of incorporation. A public company has the option of inviting the public for subscription to its share capital. Accordingly, the company has to issue a prospectus, which provides information about the company to potential investors. The Companies Act specifies the information to be contained in the prospectus. The prospectus has to be filed with the ROC before it can be issued to the public. In case the company decides not to approach the public for the necessary capital and obtains it privately, it can file On fulfillment of these requirements, the ROC issues a Certificate of Commencement of Business to the public company. The company can commence business immediately after it receives this certificate. Certificate of Incorporation
After the duly stamped Memorandum of Association and Articles of Association, documents and forms
are filed and the filing fees are paid, the ROC scrutinizes the documents and, if necessary, instructs
the authorised person to make necessary corrections. Thereafter, a Certificate of Incorporation is
issued by the ROC, from which date the company comes in to existence. It takes one to two weeks
from the date of filing Memorandum of Association and Articles of Association to receive a Certificate
of Incorporation. Although a private company can commence business immediately after receiving the
certificate of incorporation, a public company cannot do so until it obtains a Certificate of
Commencement of Business from the ROC.
Distinction Between A Public Company And a Private Company
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Following are the main points of difference between a Public Company and a Private Company :- 1. Minimum Paid-up Capital : A company to be Incorporated as a Private Company must
have a minimum paid-up capital of Rs. 1,00,000, whereas a Public Company must have a
minimum
2. Minimum number of members : Minimum number of members required to form a
private company is 2, whereas a Public Company requires at least 7 members.
3. Maximum number of members : Maximum number of members in a Private Company
is restricted to 50, there is no restriction of maximum number of members in a Public
Company.
4. Transferability of shares : There is complete restriction on the transferability of the
shares of a Private Company through its Articles of Association , whereas there is no
restriction
5 .Issue of Prospectus : A Private Company is prohibited from inviting the public for
subscription of its shares, i.e. a Private Company cannot issue Prospectus, whereas a Public
Company is free to invite public for subscription i.e., a Public Company can issue a
Prospectus.
6. Number of Directors : A Private Company may have 2 directors to manage the affairs of
the company, whereas a Public Company must have atleast 3 directors
7. Commencement of Business : A Private Company can commence its business
immediately after its incorporation, whereas a Private Company cannot start its business until
a Certificate to commencement of business is issued to it.
What is the SARFAESI Act?

The Securitization and Reconstruction of Financial Assets and Enforcement of Security
Interest Act, 2002, allows banks and financial institutions to(residential
and commercial) when borrowers fail to It enables banks to reduce their
non-performing assets (by adopting measures for recovery or reconstruction.
Relation between Inflation and Bank interest Rates
Now a days, you might have heard lot of these terms and usage on inflation and the bank interest
rates. We are trying to make it simple for you to understand the relation between inflation and bank
interest
Bank interest rate depends on many other factors, out of that the major one is inflation. Whenever
you see an increase on inflation, there will be an increase of interest rate also.
What is Inflation?

Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Inflation is defined as an increase in the price of bunch of Goods and services that projects the Indian economy. An increase in inflation figures occurs when there is an increase in the average level of prices in Goods and services. Inflation happens when there are less Goods and more buyers, this will result in increase in the price of Goods, since there is more demand and less supply of the goods. What is a Repo Rate?
Whenever the banks have any shortage of funds they can borrow it from RBI. Repo rate is
the rate at which our banks borrow rupees from RBI. A reduction in the repo rate will help
banks to get money at a cheaper rate. When the repo rate increases borrowing from RBI
becomes more expensive.
What is a Reverse Repo Rate? How will it affect the Bank Loan interest rates
Reverse Repo rate is the rate at which Reserve Bank of India (RBI) borrows money from banks. Banks
are always happy to lend money to RBI since their money are in safe hands with a good interest. An
increase in Reverse repo rate can cause the banks to transfer more funds to RBI due to this attractive
interest rates. It can cause the money to be drawn out of the banking system.
Due to this fine tuning of RBI using its tools of CRR, Bank Rate, Repo Rate and Reverse Repo rate our
banks adjust their lending or investment rates for common man.
Bank Rate
This is the rate at which RBI lends money to other banks (or financial institutions. The bank rate
signals the central bank‘s long-term outlook on interest rates. If the bank rate moves up, long-term
interest rates also tend to move up, and vice-versa. Banks make a profit by borrowing at a lower rate
and lending the same funds at a higher rate of interest. If the RBI hikes the bank rate , the interest
that a bank pays for borrowing money (banks borrow money either from each other or from the RBI)
increases. It, in turn, hikes its own lending rates to ensure it continues to make a profit.
Call Rate
Call rate is the interest rate paid by the banks for lending and borrowing for daily fund
requirement. Since banks need funds on a daily basis, they lend to and borrow from other
banks according to their daily or short-term requirements on a regular basis.
CRR
Also called the cash reserve ratio, refers to a portion of deposits (as cash) which banks have to
keep/maintain with the RBI. This serves two purposes. It ensures that a portion of bank deposits is
totally risk-free and secondly it enables that RBI control liquidity in the system, and thereby, inflation
by tying their hands in lending money
SLR
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
BESIDES THE CRR, BANKS ARE REQUIRED TO INVEST A PORTION OF THEIR DEPOSITS IN GOVERNMENT SECURITIES AS
A PART OF THEIR STATUTORY LIQUIDITY RATIO (SLR) REQUIREMENTS. WHAT SLR DOES IS AGAIN RESTRICT THE
BANK‘S LEVERAGE IN PUMPING MORE MONEY INTO THE ECONOMY.
If you are appointed as Branch Manager in the branch which is worst performing, what steps
would you initiate to turn around the Branch?
The Branch Manager shal adopt strategies depending on the specific problems pertaining to that
Branch and the environment. However, some general strategies could be:
 Bank‘s profitability basicaly depends on the spread between cost of deposits and yield on advances  CASA deposits should be improved to reduce cost of deposits  To increase high-value advances and improve yield on advances  To improve non-interest income through cross seling and others  To plug income leakage  Reducing overhead costs that can be cut  To concentrate on NPA/AUC recovery and colect un-debited interest and amounts from interest not collected account  To speed up legal actions under SARFAESI Act and other means
What is cross selling?
Cross selling a popular concept in banks. Banks sel insurance and mutual products to their own
customers. By cross-seling, banks earn commission from insurance companies and mutual funds.
Banks enter into agreements with insurance companies and asset management companies for cross-
seling. Within their own products, banks can cross-sell by the following ways: 1. Selling loan
products to depositors, 2. offering SB/current accounts to borrowers, etc.
What is CIBIL?
CIBIL stands for Credit Information Bureau (India) Limited. CIBIL was incorporated in 2000 with an aim to
summarize and share credit reports among its members Its original promoters were State Bank of
India, HDFC, Dun & Bradstreet and Trans Union. Now, the shareholding is more diversified with
several more stakeholders, like ICICI Bank, BOB, IOB, UBI, PNB, Hong Kong Bank etc, included. CIBIL
provides credit information on commercial and individual borrowers to lenders, like, banks,
NBFCs and others. The information is provided for a fee. In credit markets, data sharing is very
important between lenders and borrowers.
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
The members of CIBIL are mostly banks, non banking financial institutions and credit card companies.
The ultimate aim of this CIBIL is to help its members to evaluate the risk involved in a particular loan
through its credit score and CIR.
Whats a CIBIL credit score and CIR?
Through the information received from its constituent members, CIBIL compiles a report (CIR report)
containing the loan history of a particular person. For example, if a person had borrowed a gold loan
from PNB and a housing term loan from ICICI, these two entries will be present in his CIR. This will
be helpful for the next bank {to which he had applied for a loan}to assess whether the person will be
able to repay the loan as he already has two loans left to pay out.
The CIBIL score is a 3 digit numeric score that ranges from 300 to 900 {the higher the better} and it
is calculated based on the kind of loans the person has borrowed and the time he has taken to repay
the loan. For example a person takes very little time to repay the loan will be given a far better score
than the person who doesnt repay his loan at all.
What do you know about ASBA?

ASBA means ―Application Supported by Blocked Amount‖. It is a term used in capital markets.
ASBA is an application containing an authorization to block the application money in the bank account,
for subscribing to an issue – an initial public offer or follow-on-offer. If an investor is applying
through ASBA, his/her application money shall be debited from the bank account only if
his/her application is selected for allotment after the basis of allotment is finalized. All
investors can apply through ASBA in all public issues.
How many public sector banks (PSBs) are there in India?
There are 26 public sectors banks in India. Nationalized Banks are 20including IDBI Bank. State
Bank Group companies are six after the merger of State Bank of Indore and State Bank of
Saurashtra with State Bank of India
Who will benefit the most when rupee is rising?
When rupee is appreciating against major currencies, like, US dollar, Euro and Pound,
importers in India will benefit because importers need to pay lesser rupees for goods and
services
Who are Business Correspondents (BCs)?

With a view to ensuring greater financial inclusion and increasing the penetration of banking
services to vast sections of the underprivileged sections of the society, RBI a few years back
allowed banks to use the services of well-established NGOs, SHGs, MFIs, Post Offices, and
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
others as intermediaries. With the help of the intermediaries, banks can extend their services
through the use of Banking Correspondent model.
In September 2010, RBI allowed banks to appoint companies as Business Correspondents
who can sell banking products to vast sections of rural and semi-urban population. With this
measure, companies like, HUL, ITC and Bharti Airtel, can be appointed as BCs by banks an in
turn these companies will provide banking services to the people.
What is financial inclusion?

Financial inclusion is a process whereby easy access to banking services is provided by banks to
weaker sections and low-income groups. As part of financial inclusion, commercial banks
have to offer, at affordable cost and in a fair manner, financial products and services to these
underprivileged sections. As per RBI guidelines, banks have to provide banking services through a
banking outlet in every village having a population of over 2,000. The banking services could
be provided through any of the various forms of models, such as, Business Correspondents
and not necessarily through a brick-and-mortar branch
What is Reverse Mortgage and how does it work?
A reverse mortgage is a loan extended to senior citizens against the security of a house
property owned by them. The loan is given in lump sum or in installments and it provides
important cash flow to the senior citizens who require money during their old age. They
continue to be the owners of the house and occupy it. The loan obligation is deferred till the
death of the homeowner. The legal heirs of senior citizens can repay the loan amount after
the death of the borrower and the bank will release the security on the house property.
What is Base Rate?
Base Rate is the minimum lending rate below which a bank can not lend to borrowers except in a few
cases. Base Rate was implemented in India with effect from July 1, 2010. From that date, the
existing Benchmark Prime Lending Rate(BPLR) was replaced by the new Base Rate System. Base Rate differs
from bank to bank depending on individual bank‘s cost of deposits/funds and other criteria.

RBI has introduced a new system of loan pricing for Indian Banks. What is that
system cal ed?
With effect from July 1, 2010, RBI introduced a new system of loan pricing called Base Rate
System. All commercial banks have adopted the new system.
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
How is RBI controlling inflation in India?
To control inflation, RBI has been raising CRR, repo and reverse repo rates gradually since February
2010. With such measures, money supply will be restricted and money wil become costlier. In a rising
interest rate scenario ,companies will be reluctant to start new projects which may impact overall
growth. As a result, RBI always tries to maintain a balance between growth and price stability
Who has created Rupee Symbol?
The new symbol for Indian Rupee was designed by Dr Dharma lingam Udaya Kumar, a graduate from
IIT, Bombay. He is working as a faculty in IIT, Guwahati.
What is money laundering?
Money laundering is a process whereby criminals use banking/financial system to legitimize
their ill-gotten money. Many terrorists and drug traffickers have been using banking channels
as a conduit to transfer money for their terrorist/ilegal activities.
What is the definition of a willful defaulter?
If any one of the folowing criteria is satisfied, such an occurrence can be termed as
‗willful default‘
1) The borrower has defaulted even though he/she has the capacity to honor the payments
2) The borrower has defaulted on the payments and has not utilized the funds for the
purpose they were sanctioned and diverted the funds 3) The borrower has defaulted on the payments and has siphoned off the funds and the funds are not available in any other asset form
Sources: various websites, like, RBI, SEBI, newspapers, etc. Disclaimer: The above is for
information purpose. Though every care has beentaken to provide authentic information on
the above questions, readers have todo their own diligence and the author is not responsible
for any mistakes. However, if you find any mistakes, please bring it to my notice.
Q What is KYC ?
KYC is an Acronym for ― Know Your Customer‖, a term that is used to describe the process of
customer identification, verification of the social and financial credentials of the customers.
KYC enables the Bank to know and understand its customers and their financial dealings so
as to serve them better, setting up of Threshold Limit and prudently mitigate the risks of
Money Laundering and Financing of Terrorism.
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
KYC has two components- Identity and Address. While identity remains the same, the
address may change and hence the Bank is required to periodically update its records.
Bank need to obtain sufficient information, whether regular or occasional, necessary to
establish, to its satisfaction, the identity of each new customer, and the purpose and nature
of the intended Banking relationship.
Q Why is KYC required?
The objective of the KYC guidelines is to prevent Bank from being used, intentionally or
unintentionally by criminal and anti social elements for money laundering.
KYC procedures enable Bank to know and understand the customers and their financial
dealings better which in turn help us to manage and circumvent the risks of Money
Laundering and Financing of Terrorism prudently.
Q When will the Bank require KYC to be done?
The Bank will carry out KYC procedure for:-
 Opening a new account  Opening a subsequent account where documents as per current KYC standards have not been submitted while opening the initial account  Opening a Locker facility  Issue of ATM/ Debit/ Credit cards  Periodical updation  Non- account holders approaching the bank for high value one-off transactions. Bank also seeks information/ additional information from existing customers based on
conduct of the account.
Q What is First and foremost step under KYC ?
The First and foremost element is ―Customer Acceptance‖
These guidelines are the Basis of acceptance of individuals and entities as Customers of
Oriental Bank of Commerce i.e. the governing criteria for entering into and maintaining
customer relationships or terminating the same. At the first stage itself the Bank official has
to talk to the person and shall know/ understand the customer and their financial dealings,
which in turn shall help in managing risks more prudently.
Customer Due Diligence is the first step and this result in Risk Perception/ assessment about
the customer and accordingly customer categorization shall be done at the Branch level.
Q Who is a Customer under KYC Policy?

Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . A customer is defined as:  A person or entity that maintains an account and/or has a business relationship with  One on whose behalf account is maintained (the beneficial owner)  Beneficiary of transactions conducted by professional intermediaries  Any person or entity connected with a financial transaction which can pose significant reputation or other risks to the Bank, a wire transfer or issue of a high value demand draft as a single transaction.
Q Why is classification of customer necessary under KYC Policy?

 So that the KYC Policy and its implementation does not become too restrictive resulting in denial of banking services to the general public, especially to those who are financially or socially disadvantaged.  To avoid disproportionate cost to the bank and a burdensome regime for customers.
Q What is the process of Classification of Customers?
The risk categorization of customers is a two step process. Customers and prospective
customers are first grouped in one of the following categories:
 Individuals  Private Organizations, Private Institutions, Public and Private Limited Companies, Firms, Trusts, Charities, NGOs, HUFs etc.  All Government Departments, Government owned companies, Regulators and Statutory bodies etc.  Non-face-to-face customers After the initial grouping, the second level of categorization is done on the basis of the level of Money Laundering (ML) risks that the Bank is exposed to by a Customer. This depends on: Type of the customer (individual or an entity) 1. Social and economic status 2. Nature of business 3. Type of product / service availed by the 4. Country where the Customer is domiciled.
Q What are the risk categorization adopted by our Bank?
Risk categorization of Customers shall comprise of four types:-
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . 4 Very High C4

Q What about categorization of other Groups?

 All Government Departments, Government owned companies, Regulators and Statutory bodies etc. are to be categorized as Low risk  Non-face-to-face customers are to be categorized as very High risk Q What is the usefulness of risk categorization?
Based on the risk assessment levels bank has to take extra precautions and additional
documentation to satisfy themselves regarding the identity of customers.
C-1 Customers: In such cases, only the basic requirements of verifying the identity and
location of the customer are to be established.
C-2 Customers: Besides, verifying the identity and location of the customer, a brief profile
of these customers should also be prepared (OF 5A or OF 1A)
C-3 Customers: Enhanced due diligence measures should be applied in establishing identity
and location of the prospective customer and detailed profile should be prepared.
C-4 Customers: Intensive due diligence measures should be applied and very detailed
profile should be prepared.
Q What is Customer Profile?
Customer profile shall be prepared in case of all the new accounts and in case of existing
accounts depending on the risk perceived/category of the customer.
Customer Profile shall mainly contain information on the :
 Customer‘s Identity  Social & Financial Status of the customer,  Nature of Business Activity of the Customer,  Information about his client‘s Business,  Location(s) of the customers‘ Clients etc
Q What is the most important step by which a customer becomes the customer
of OBC?
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . The risk category of the prospective customer should be identified BEFORE the interview so that the interviewing officer should know  the type of profile (brief or detailed) required to be prepared  extent of due diligence required  financial information to be collected "No account should be opened without carrying out the interview."
Q For what type of customers Bank shall not open account?
Accounts should not be opened:
 In the name of persons with known criminal background or banned entities such as individual terrorists or terrorist organizations  In anonymous or fictitious names  In the name of those with dubious reputation as per public information available  Where the bank is unable to verify the identity or obtain documents in line with the Customer Acceptance Policy due to  non-cooperation of the customer  non reliability of data/information furnished to the bank  Politically Exposed Persons of foreign origin- Account can be opened after taking
Q Can the bank close an account if the account holder does not provide the
necessary information/ documents to fulfil the bank‟s norms?
If an account holder does not provide the bank with the information bank require bank may
consider closing the account or terminating the banking/ business relationship after due
notice, explaining the reasons for taking such a decision.
 Case for termination of customer relationship shall be prepared only on account of non-cooperation by the customer or non-reliability of the documents / information furnished to the Bank.  The Branch shall prepare case on the prescribed format and send the same to the concerned Regional Office alongwith recommendations for closure of the account duly signed by the Branch Incumbent.  The Regional Head only shall decide about the termination of customer relationship i.e. after going through the details of each case and his decision shall be guided by the severity of each case, risk category and compliance of the KYC Policy.  The Regional Office shall convey its decision to the branch and in case of termination of customer relationship the account shall be closed only after due notice of 15 to 30 days has been served by the Regional Office to the customer explaining therein the reason of such decision. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .  In case the customer turns up within the notice period (i.e. before closure of his account) and complies with the KYC Policy of the Bank, the decision to continue customer relationship with that customer shall also be taken by the Regional Head only.
Q Is Introduction necessary for opening of accounts?
Since introduction is not necessary for opening of accounts under PMLA Rules of Reserve
Bank of India‘s extant KYC instructions, the Branches should not insist on introduction.
Q What Documents are acceptable for establishing identity of a person under
KYC ?
Documents for establishing identity of a person may include:
 Valid Passport  Valid PAN Card  Valid Driving License  Valid Voters ID Card  Letter issued by UIDAI containing details of name, address and Aadhaar number  Job card issued by NREGA duly signed by an officer of the State Government.
Q Is the verification of the photo copies submitted by the customers necessary?
Yes, Correctness of the documents should also be verified with the Originals.
Q Is PAN necessary for opening an account?
Quoting of PAN is mandatory for opening bank accounts, placing fixed deposits in excess of
Rs. 50000/- depositing Rs. 50000/- or more in Cash to a bank account on any day, issue of
demand drafts against payment of cash of Rs. 50000/- or more, issue of credit cards, etc
under Rule 114B of Income Tax Rules.
Banks are required to verify the PAN quoted by the customers. For verification of PAN,
Income Tax Dept. has started providing facility for organizational users to query their PAN
database in batch mode on their website http://incometaxindiaefiling.gov.in

Q Is the determination of Beneficial owner required for opening of account?
Yes, The term ―beneficial owner‖ has been defined as the natural person who ultimately owns
or controls a client and /or the person on whose behalf the transaction is being conducted,
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . and includes a person who exercises ultimate effective control over a Juridical person i.e. firm, companies, trusts, associations, etc. While opening the accounts of Legal Persons/entities i.e firms/companies/trusts etc, the true identity of the beneficial owner/s in terms of above mentioned circular should be established.  The customer profiles all the beneficial owners as well as of authorized signatories be prepared on OF-5A or OF-1A as applicable  In Customer Identification Form (OF 5A OF-1A), add the words ‗Beneficial Owner‘ with Authorized signatory so as to read as
"Customer/Authorized signatory/Beneficial Owner‟s Details".
 Obtain KYC documents, photograph of all beneficial owners/authorized signatories.  Prepare Cust ID of all the beneficial owners as well as of authorized signatories.  While opening the account of a legal person/entity, in Finacle, the profiles of all beneficial owners/authorized signatories should be attached as associated party details. (A details)  Following three codes have been added in designation code in the system in field ―Designation code‖ i.e  Authorized signatory  Beneficial owner  Authorized signatory & beneficial owner  Ensure to assign appropriate designation code to each profile. Assigning a correct code
Q Who are "Money Mules" ?
―Money Mules‖ can be used to launder the proceeds of fraud schemes (e.g., phishing and
identity theft) by criminals who gain illegal access to deposit accounts by recruiting third
parties to act as ―money mules.‖ In some cases these third parties may be innocent while in
others they may be having complicity with the criminals.
In a money mule transaction, an individual with a bank account is recruited to receive cheque
deposits or wire transfers and then transfer these funds to accounts held on behalf of
another person or to other individuals, minus a certain commission payment. Money mules
may be recruited by a variety of methods, including spam e-mails, advertisements on genuine
recruitment web sites, social networking sites, instant messaging and advertisements in
newspapers. When caught, these money mules often have their bank accounts suspended,
causing inconvenience and potential financial loss, apart from facing likely legal action for
being part of a fraud. Many a times the address and contact details of such mules are found
to be fake or not up to date, making it difficult for enforcement agencies to locate the
account holder.

Q Who are Walk-in Customers ?
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .

A walk-in customer is a non-account based customer, and in case of transactions carried out
for him, where the amount of transaction is equal to or exceeds rupees fifty thousand,
whether conducted as a single transaction or several transactions that appear to be
connected, the customer's identity and address should be verified.
However, if a bank has reason to believe that a customer is intentionally structuring a
transaction into a series of transactions below the threshold of Rs.50,000/- the bank should
verify identity and address of the customer and also consider filing a suspicious transaction
report (STR) to FIU-IND.
In case of cash transactions below Rs.50,000/- carried out by a non-account based customer
that is walk-in-customer, full details of the customer, including complete address, telephone
number etc, should necessarily be obtained .
NOTE: In terms of Clause (b) (ii) of sub-Rule (1) of Rule 9 of the PML Rules, 2005 banks and
financial institutions are required to verify the identity of the customers for all international
money transfer operations

Q What is Threshold limit and is Rs 10.00 lacs a default threshold limit ?
Threshold limit means the annual credits expected in a account which can be arrived at, from
the profile of the customer.
It should not be confused with turnover i.e. total of credits and debits in the account. For
fixing higher threshold limits, the officer interviewing the prospective customer must satisfy
himself about the higher limit. It should not be simply fixed on the mere request of the
customer.
Earlier the default threshold limit was Rs. 10 Lacs which has since been removed.
It is advised to all Branches to check all accounts at their level and rectify the threshold limit
as per profile of the customers
While there is no restriction on fixing higher limit, it should be backed with additional
information/proof.

Q Is it Mandatory to send Letter of Thanks to the customer and the introducer?
Letter of thanks to the customer and the introducer be sent invariably on the date of opening
of the account itself by Speed Post / UPC and necessary remarks/date in this regard be
recorded on the Account Opening Form under signatures. The format of the Letter of Thanks
is already provided the system.
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
In case the letter returns undelivered then immediate caution be marked on the account and
necessary steps be taken to safeguard Bank's interest.
Cheque Book / loose cheque be issued to the customer only, where KYC norms are
complete, after obtaining request letter. Subsequent cheque books shall be issued after
obtaining request on the prescribed requisition slip as per instructions.

Q Once KYC requirement are complied with while opening the account, can the
Bank ask for KYC compliance from the account holder again?
Yes, To ensure that the latest details about the customer are available, branches are advised
to periodically update the customer identification (including photograph/s) after the account
is opened.
Full KYC exercise will be required to done at least every TWO years for high Risk Individuals
and entities. (C-3 and C-4)
Full KYC exercise will be required to done at least every TEN years for low Risk Individuals
and entities. (C-1)(Earlier 5 years). But Every three years Positive confirmation i.e. Obtaining
KYC related updates through e-mail/ letter/ telephonic conversation/ forms/ interviews/ visits
etc) will be required
Full KYC exercise will be required to done at least every EIGHT years for Medium Risk
Individuals and entities.(C-2) (Earlier 2 years) But Every two years Positive confirmation i.e.
Obtaining KYC related updates through e-mail/ letter/ telephonic conversation/ forms/
interviews/ visits etc. will be required
Fresh Photographs will be required to be obtained from minor customers on becoming major.

Q What is the relevance of Monitoring of Transactions ?

Ongoing monitoring is the essential element of effective KYC procedure. Without regular
monitoring of transactions, all KYC procedures and process will be useless. This is the most
important of the policy that helps banks combat money laundering.
By understanding the normal and reasonable activity of the customer, the banker can easily
identify the transactions falling outside the regular pattern. This can reduce the risk of money
laundering greatly. The extent of monitoring depends on the initial risk categorization of the
customer at the time of initial customer acceptance and preparation of the profile.
In case transactions are noticed in variance with the profile or do not match the customer
profile, the account holder should be contacted for further details to the satisfaction of the
branch.
If required, profile should be revised to reflect any change in the status.

Q Is collection of cheque a part of Monitoring?

Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Collection of cheques in clearing is one area requiring close monitoring. The branch should not collect any cheques that  they cannot identify with the normal and reasonable activity of the customer, or  when the amount involved is not as per the profile of the customer prepared at the time of opening of the account. In all such cases branches must call the customer and ask him to explain the transaction.
Such cheques should not be collected and if collected, proceeds should not be released
unless the customer gives satisfactory evidence for it. Non-collection or non-release of
payment should be informed to the customer at the earliest.

Q What type of transactions are termed suspicious activities/ transactions ?
Examples of suspicious activities/ transactions are activities not consistent with the
customers' business
 Corporate accounts where deposits or withdrawals are primarily in cash rather than  Corporate accounts where deposits and withdrawal cheques/TTS/inward remittances/any other means received from/made to sources apparently unconnected with corporate business/dealings  Unusual applications for DD/TT/PO against cash  Accounts with large volume of credits through DD/TT/PO whereas the nature of business does not justify the same  A single substantial cash deposit composed of many high denomination notes  Frequent exchange of small denomination notes for large denomination notes or vice  Retail deposit of many cheques but rare withdrawal for daily operations Examples of Unusual Activities  An account of a customer who does not reside/have office near the branch even though there are bank branches near his residence/office  A customer who often visits the safe deposit area immediately before making deposits, especially deposits just under the threshold level  An account that has frequent deposits of large amounts of currency bearing the label  Funds coming from the list of countries/centres which are known for money laundering
Customer who provides insufficient or suspicious information
 A customer/company who is reluctant to provide complete information regarding the purpose of business, prior banking relationships, officers or directors, or its locations, in this case the account need not be opened Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .  A customer/company who is reluctant to reveal details about its activities or to provide financial statements  A customer who has no record of past or present employment but makes frequent large transactions
Certain suspicious fund transfer activities
 Sending or receiving frequent or large volume of cross border remittances- whereas regular customer transaction for Exporters and Importers are not to be included in this list.  Receiving large TT/DD remittances from various centres and remitting the consolidated amount to a different account/centre on the same day leaving minimum balance in the account Certain employee arousing suspicion  An employee whose lavish lifestyle cannot be supported by his or her salary  An employee who is reluctant to take a vacation  An employee who is associated with mysterious disappearances or unexplained shortages of significant amount of bank funds  Negligence of employees/wilful blindness is reported repeatedly
Q What are the reports to be submitted under KYC AML Policy ?
Under the Prevention of Money Laundering Act (PMLA) every banking company has to submit
reports to the Financial Intelligence Unit of India (FIU-IND), whenever:
 Any large cash transaction takes place  Any suspicious transaction takes place  Any transaction involving counterfeit currency takes place The PMLA also requires banks to maintain records for a period of 10 years of the following: 1. Record of identity of clients 2. Record of all transactions reported to FIU-IND
Q What is CTR?
CTR is Cash Transaction report. This report contains:
 All cash transactions of the value of more than Rs. 10 Lacs or its equivalent in foreign  A series of cash transactions individually below Rs. 10 Lacs or its equivalent in foreign currency but integrally connected to each other where such transactions have taken place within a month Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
Frequency: Monthly, on or before 15th of every month
Q What is STR?
STR is Suspicious Transaction report. This report contains:
 All suspicious transactions whether or not made in cash.  IBA has circulated a list of 61 indicative alert indicators which are system generated. All 61 alerts are to be implemented by March 2014 in Phases.  KYC-AML Cell at Inspection Deptt. Corporate office, circulated the list of transactions under these 61 alerts to all ROs for their looking into the matter and confirmation, if any transaction is to be reported under STR. Frequency: Should be furnished within 7 days of arriving at a conclusion that any
transaction, whether cash or non-cash, or a series of transactions integrally connected are of
suspicious nature
Q What is CCR?
CCR is Counterfeit Currency Reports. This report contains:
 All cash transactions where forged or counterfeit currency notes or bank notes have been used as genuine or where forgery of a valuable security or a document has taken place facilitating the transactions.
Frequency: As and when detected.
What is the meaning of FDI ?

The Foreign Direct Investment means ―cross border investment made by a resident in one
economy in an enterprise in another economy, with the objective of establishing a lasting
interest in the investee economy.
India is the 3rd largest economy of the world in terms of purchasing power parity and thus
looks attractive to the world for FDI. Even Government of India, has been trying hard to do
away with the FDI caps for majority of the sectors, but there are still critical areas like
retailing and insurance where there is lot of opposition from local Indians / Indian companies.
ORIENTAL BANK MEDICLAIM POLICY
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
Oriental Bank of Commerce signed an agreement with The Oriental Insurance Company Ltd.
tolaunch "ORIENTAL BANK MEDICLAIM" Policy on 3rd Oct. 2011. The Product is
designed exclusively for the A/c Holders of OBC and is available in all OBC Branches across
the country.
SALIENT FETURES:
 A family floater scheme covering 4 family members (Proposer + Spouse + 2 dependent
Children aged 3 months to 26 years).
 Age group covered - 3 months to 79 years.
 No Pre - medical examination required, only declaration.
 Cash less facility available at network hospitals.
 Cover available for Minimum Sum Insured of Rs.1 Lac, up to Rs. 5 Lac, in multiple of
Rs.1.00 Lac. The Premium Structure (Inclusive of Service Tax) is as under:
Sum-Insured Premium(Including S. Tax)
Rs. 1 Lac Rs 1749
Rs. 2 Lac Rs 3320
Rs. 3 Lac Rs 4620
Rs. 4 Lac Rs 5780
Rs. 5 Lac Rs 6830
 Pre - Existing diseases are covered after 3rd completed years without break.
 Income Tax benefit under 80D of the IT act.
LEGAL ASPECTS
 As per which provision of Securitization Act 2002, application can be filed before collector/ DM for getting physical possession of the Secured Asset - Section 14 of the Act  As per which provision in Securitization Act 2002, Appeal/Application can be filed before DRT by the Borrower - Section 17 of the Act (within 45 days)  As per which provision in Securitization Act 2002, Second appeal can be filed by the Borrower/ Guarantor to DRAT - Section 18 of the Act (within 30 days)  Limitation for filing execution Petition after obtaining Decree - 12 years  Maximum & Minimum members in a Pvt. Ltd. Company - 50 & 2  Minimum members in a Public Ltd. Company - 7  Maximum number of members in a partnership firm if it is a Banking company - 10  Maximum number of members in a partnership firm if it is not a Banking company - 20  Minimum directors in a Pvt. Ltd. Company - 2  Minimum directors in a Public Ltd. Company - 3  Time limit for having the first statutory meeting of a company after the incorporation of a company -  Pecuniary jurisdiction of DRT - 10 lac & above  Maximum court fee to be paid in DRT - 1.50 lac  Minimum court fee to be paid in DRT - 12,000/- up to Rs10 lacs, exceed every 1 lac Rs1000/- Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .  As per which Act DRT is constituted - Recovery of Debts due to Banks and financial Institutions Act  Which is the provision for filing appeal to DRAT against the order of the presiding officer in DRT - Section 20 (within 45 days)  Which is the provision for filing appeal to the presiding officer in DRT against the order of the Recovery Officer in DRT - Section 30 (within 30 days)  Within How many days, appeal should be filed before presiding officer in DRT against the order of the Registrar of DRT - within 15 days  How many days time should be given in the demand notice sent to the Borrower as per Section 13 (2) of Securitization Act 2002 - 60 days  Banking ombudsman scheme is introduced in the year - 1995  Consumer Protection Act introduced in the year - 1986  How much time will be the maximum gap between two Annual General Meeting of a Company - 15  Within How many days, application for creating charges to be filed before Registrar of Companies - 30 days (Section 125 of Companies Act 1956)  As per which provision in Indian Limitation Act 1963, Limitation is extended for further 3 years by the obtention of Balance Confirmation Letter - Section 18  As per which decision of Supreme Court, it is made clear that simultaneous action under securitization act along with DRT/ Suit Filed with any other court can be taken - Transcore v/s Union  Pecuniary Limit for Filing RRC - below 10 lac  Limitation for filing mortgage suit before Court- 12 years  Limitation for filing money suit before Court - 3 years  Pecuniary Jurisdiction of Banking Ombudsman - 10 lacs  What is the prescribed time limit within which consumer Forum should dispose the Compliant - 3  What is the prescribed time limit within which DRT should dispose the Original Application - 6  What is the prescribed time limit within which Banking Ombudsman should dispose the Compliant -  Limitation for filing compliant with Banking Ombudsman - 1 year  Limitation for filing compliant with Consumer Forum - 2 years  Pecuniary Jurisdiction of District Consumer Forum - 20 lacs  Pecuniary Jurisdiction of State Commission (Consumer) - Between 20 lacs and One Crore  Pecuniary Jurisdiction of National Commission (Consumer) - above 1 Crore  Maximum period of imprisonment can be given by a Court under section 138 of NI Act 1881 - 2  Maximum period of civil imprisonment can be given by a Civil Court in the execution of a decree - 3  Action under section 138 of NI Act – Send 15 days legal notice within 30 days of the date of dishonor of cheque. Documentation, Stamp Duty and Limitation :
Who is to Sign the documents or create mortgage
Borrower
Who is to Sign
Himself / His agent Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . All / their agent Proprietorship firm Proprietor / Agent Partnership firm Karta. If coparceners are to be made liable, they are also to sign Joint Stocks Company Person authorized by the resolution from the Board of directors Trust/Club/Society Trustee/person authorized by their governing documents/resolution Stamp Duty Rates
Instrument
Rate (Rs)
Receipts for any money or property the amount or value which exceedsRs.5000 1.00 Proxy letter Letter of credit Transfer of shares (Rs 100 or part) Demand bill of exchange / cheque Demand promissory note: Value not more thanRs.250 Value more thanRs.250 less than Rs1000 Value of more than Rs1000 Loan account wise limitation period
3 years from the date of loan Demand promissory note 3 years from the date of DPN 3 years from the date of loan 3 years from the date of each installment C C Hypothecation 3 years from the date of document Bills discouting 3 years from the due date of the respective Bills purchasing 3 years from the date of bill Loan secured by mortgage Instead of 3 years, the period would be 12 Recovery of loss caused by fraud 3 years from the date of fraud detection Suit by state/Central government 30 years from the period when limitation Right of foreclosure and right of 30 years when money becomes due and redemption in case of mortgage when right to recover occurs respectively Deposit accounts like SB, CA or matured 3 years from the date of demand FDRs Appeal to high court against lower court 90 days from date of decree Appeal to other court on the decree at 30 days from date of decree lower court Execution of decree 12 years from the date of decree Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
SARFEASI ACT
 The act has two parts, first part stands for securitisation and reconstruction of financial assets and other part is enforcement of security interest.  Eligible assets under the act may be enforced without intervention of court or tribunal with the laid down procedure under the act.  If party failed to deposit the amount, possession of charged/ secured assets is obtained from the bank under section 13(4) of the act. Publication of possession notice in the act within 07 days is  No secured creditor shall exercise any right, unless exercise of such right is agreed upon by the secured creditors representing not less than 3/4th in value of the amount outstanding.  If borrower restricts the bank to take physical possession of secured assets, petition is filed under section 14 of the act to the CMM/DM praying to get the physical possession of the assets.  No action is taken before 45 days of taking possession, as 45 days time is given under the act to appeal against the action of the bank.  Appeal with DRT can be filed by the party only after taking possession of the assets under section 17 of the act. Thereafter appeal can also be filed with DRAT under section 18 of the act. Civil court does not jurisdiction to entertain any suit under provision of the act.  Secured assets can be disposed off / sold giving 30 days notice to the parties concerned followed by 30 days publication of sale through auction/ tender notice of these assets in the vernacular newspaper and national daily.  60 days notice is served under 13(2) of SARFEASI  Action is taken for the dues exceed Rs1 lac  Agriculture Land and lease hold property can not be enforced  Appeal is made within 45 days of possession of secured asset  30 days notice is served indicating there in the sale of asset  30 days publication is made for auction of secured assets  Possession of property is obtained under 13(4) SARFEASI Act  Publication of possession of property - within 7 days from the date of possession.  SERFEASI ACT 2002 does not apply to the following assets – A - lien on any goods, money or security. B - A pledge of moveable. C – Creation of any security in any aircraft or vessel. D – Any property that can not be attached under any other law. E – Any security interest for securing repayment any financial asset not exceeding Rs1 lac. F – Any case in which the amount due is less than 20% of the principal amt. G – Any interest created in agriculture land. LOK ADALAT
 Lokadalat has been constituted under Legal Services Act, 1987. No legal fee is charged for
approaching Lokadalat.  All NPA a/cs including suit filed and decreed having outstanding balance uptoRs.20.00 lacs can be referred to the Lokadalat. All legal disputes pending in civil, criminal, revenue courts or a tribunal can be taken to lokadalat for amicable settlement except criminal cases which are non-  Accounts can be settled by the bank as per the mutual consent of the parties.  Award passed by the Lokadalat is a deemed decree of the court, which can be executed in case of default by the borrowers / judgement debtor through court of competent jurisdication. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .  National Lok Adalat held on 13-12-14 & next national Lok Adalat will be held on 14-02-15.
Existing Powers of Functionaries for settlement of Deceased Claims :
Presently the following functionaries have been vested with the powers for settling such claims as approved and communicated vide Recovery & Law Dept., Head Office Circular Thresh hold limit/Powers
Branch Incumbents in Scale-I,II Upto Rs 5.00 lacs Branch Incumbents in Scale III & IV Upto Rs. 10.00 lacs Branch Incumbents in Scale V & above Up to Rs. 25.00 lacs RLCC-RH headed by DGM Upto Rs. 50.00 lacs RLCC-RH headed by GM Upto Rs. 1.00 Crore GM committee at Head Office Above 50.00 lacs and Upto Rs.1.00 HLCC-ED at Head Office Above 1.00 crore and Upto Rs.4.00 CAC at Head Office Above Rs. 4.00 crore In order to further simplify the settlement of claims and to help the legal heirs of the deceased account holders with credit balance ofRs.25000/- and below, the following sub-threshold limit has Functionary
Sub- Threshold limit
Branch Incumbent/ Incumbent In charge (in all scales) 25000/- and below Further, following clarifications are being given for settling the deceased depositor‘s claim cases In respect of claims on the basis of court orders viz. Probate/ Succession Certificate, the same can be settled by branch Incumbents irrespective of the amount involved. * Claims by nominees in respect of the accounts where a valid nomination is registered as per Branch records, shall be disposed of at Branch level, in accordance with nomination; irrespective of the amount involved. * It is clarified that the branch incumbents are vested with the powers to settle the cases of class I legal heirs of male deceased depositor as well as legal heirs as per Section 15 (a) in case of female deceased depositors in accordance with Hindu Succession Act 1956, whether they are Hindu, Sikh, Jain or Buddhist. The claims other than above and other claims relating to Muslim & other communities and claims by guardian other than natural guardian shall be dealt at Regional office level even when the claim amount falls within Branch powers. Further claims in respect of ‗Either or Survivor‘ & ‗Former or Survivor‘ accounts shall be disposed of at branch level as per instruction * The indemnity bond is to be obtained from all the legal heirs of the deceased depositor with two * Before processing the deceased claim case, all the claim papers submitted by claimants to the branch, be got vetted by the legal retainer, if the concerned branch is situated in the city where Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Regional office is situated and by the panel advocate if the concerned branch is situated in other cities on a lump sum fee ofRs.500.00 only
TAX DEDUCTED AT SOURCE (T.D.S)
1. Floor limit of TDS on Term Deposit10000/- (wef 01-06-2007) 2. Form 15 G - To be obtained from Persons (other than Senior Citizen) 3. Form 15 H - To be obtained from Senior Citizen 4. Form 60 - for Non Agriculture 5. Form 61 - for Agriculture Tax Deduction at Source (TDS) at a Higher Rate (20%) on Transactions on not quoting of
As per the amended provisions, w.e.f. 1.04.2010, TDS at higher of the prescribed rate or 20% will be
deducted on all the transactions liable to TDS, where Permanent Account Number (PAN) of the deductee i.e., the party is not available.
The law will also apply to all non-residents in respect of payments/remittances liable to TDS. Further,
Certificate of deduction of tax at lower rate or no deduction (under section 197 of the Income Tax Act,1961) shall not be issued by the concerned Income Tax Authority to the party i.e., to whom eligible payment is made by the bank, unless the application of the party bears PAN. In addition, declaration by the depositor in "Form 15 G/Form 15H"(under section 197A of the Income Tax Act, 1961) shall not be valid unless it bears the PAN of the depositor. Keeping in view the above amendments, the offices are advised, as under: Where the payment to the party is liable to TDS and the party has not quoted PAN, to deduct TDS at higher of the prescribed rate or 20%. The basic exemption limit and the prescribed
TDS rates in force are reproduced below for ready reference.

PAYMENT TO RESIDENTS IN INDIA
S.No. Nature of Payment
Prescribed
TDS liable to be deducted
Interest
If the interest credited or paid (likely to be Deposits
credited or paid) during the financial year (Domestic Company as
exceeds Rs10,000/-. well as other than
Domestic Company)
P.S: TDS ON INTEREST ON TERM DEPOSITS NOT LIABLE TO BE DEDUCTED (a) Interest is credited/paid to any banking company, co-operative society engaged in banking business, public financial institutions, the Life Insurance Corporation, the Unit Trust of India or notified Institutions (only on receipt of exemption certificate from the tax authorities) (b) Interest other than on time deposits. (c) Interest is credited or paid on compensation awarded by the Motor Accident Claims Tribunal if the amount of payment or the aggregate amount of such payment does-not exceed Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Commission
If the interest credited or paid during the brokerage
financial year exceeds Rs5000/- Rent of plant and 2%
If the interest credited or paid during the machinery (with effect
financial year exceeds Rs1,80,000/- from October 1,2009)
Rent of land or building 10%
If the interest credited or paid during the or furniture or fitting ( financial year exceeds Rs1,80,000/- October 1,2009)
Fees for professional 10%
If the amount credited or paid (likely to be or technical services
credited or paid) during the financial year exceeds Rs30,000/- The amount of any (single) sum credited or paid (likely to be credited or paid) exceeds contractors
Rs30,000/- and the aggregate of the amounts of such sums credited or paid (likely to be credited or paid) during the financial year does-not exceed Rs75,000/- (a) Payment/credit to an 1% individual or a HUF
(w.e.f 01/10/2009)
(b) Payment/credit to any 2% person other than an
individual or a HUF (w.e.f 01/10/2009)
INTEREST PAYMENTS TO PERSONS NOT RESIDENTS IN INDIA
Nature of Payment
Income Tax
Surcharge
Cess (%) Total (%)
A. In case where the person (other than company) which is not resident in India B.(i) In case of a company which is not a domestic company (where the total income does-not
exceedRs.one crore)
(i) In case of a company which is not a domestic company (where the total income exceedsRs.one
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . It is reiterated that under the existing provisions of the Income Tax Act, 1961 and circulars issued there under, no tax is required to be deducted at source on payment of interest to the holders of Non –Resident (External) Account and FCNR deposits as per extant rules. It is clarified that in the case of payments to persons resident outside India which are liable for TDS i.e., other than Non –Resident (External) Account and FCNR deposits, if PAN is not quoted by the party, TDS at the afore-said rates is to be deducted as these rates are higher than Not to accept "Form 15 G/Form 15H" from any of the depositors unless PAN of the
depositor is quoted on the respective forms.
TAX DEDUCTION AT SOURCE (TDS)
The Central Board of Direct Taxes (CBDT) have since issued notification dated 31st May 2010 w.e.f
01/04/2010 modifying the time limit for deposit of TDS, issue of TDS certificates and e-
filing of TDS Returns and in the light of the same the offices are advised as under:

I. TIME LIMIT FOR DEPOSIT OF TDS & ISSUE OF TDS CERTIFICATES
(a) SALARY
FOR TIME LIMIT FOR ISSUE OF TDS CERTIFICATE IN
DEPOSIT OF TAX BY THE TDS CERTIFICATE TO THE
EMPLOYEE
For Salary credited/Paid in the month of March - On or before 30th April

By 31st May of the financial
For salary credited/ paid year immediately following the Revised FORM No. 16 other than the month of financial year in which the salary to be issued Annually.
was paid and tax deducted.
Within 7 days from the
end of the month in which
(b) PAYMENTS OTHER THAN SALARY
TIME LIMIT FOR DEPOSIT TIME LIMIT FOR ISSUE TDS CERTIFICATE IN
OF TAX BY THE BANK
OF TDS CERTIFICATE
Amount credited/Paid in the - On or before 30th April
Within 15 days from the Revised FORM No. 16A due date for furnishing to be issued Quarterly.
Other cases i.e., Amount statement of deduction of credited/paid other than in the tax i.e., TDS Return (Refer Item 2 for Due date) .
Within 7 days from the end of
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)

All India Oriental Bank Officers' Association _ . the month in which tax is
II. DUE DATE FOR FILING TDS RETURNS
The due date for furnishing TDS return for the quarter ending March has been modified to 15 th May (from earlier June). Accordingly, the revised due dates for e-filing the TDS returns are:
Date of ending of the Due date
quarter of the financial
15th July of the financial year 15th October of the financial year 15th January of the financial year 15th May of the financial year immediately following the financial year in which deduction is made
(III) The offices shall continue to deposit TDS in on-line mode.

Payment of Interest for delayed remittance to IT authority
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . RECOVERY / NPA NORMS
 Interest and or installments of principal remain overdue for a period of more than 90 days in respect  The account remains ‗out of order‘ for a period of more than 90 days in respect of overdraft/cash  The bill remains overdue for a period of more than 90 days in case of bill purchased and discounted  Interest and /or installment of principal remains overdue for two harvest seasons but for a period not exceeding two half year in the case of an advance granted for agriculture purpose, and w.e.f.30.09.04 following further amendments issued by the Apex Bank a. A loan granted for short duration crops will be treated as NPA, if the installment of principal or interest thereon remains overdue for two crops seasons.
b. The loan granted for long duration crops will be treated as NPA, if the installment of principal or interest thereon remains overdue for one crop season.
(Crop season for each crop would be determined by the State Level Bankers‘ Committee in each state)  Any amount to be received remains overdue for a period of more than 90 days in respect of other  RBI to move over to charging of interest at monthly rest , w.e.f. 01.04.02 NPA CATEGORY
REVISED NORMS w.e.f. 31.03.05
Sub – standard assets A sub standard asset would be one, which has remained NPA for a period less than or equal to 12 months If it exceeds a sub standard category for more than 12 No security in the account and as identified by bank/ internal/ external auditors or RBI as loss assets  If realizable value of the security is less than 50% of what valued at the time of sanction or last inspection, such NPA may be straightaway classified under doubtful category  If realizable value of the security is less than 10% of present o/s, such NPA may be straightaway classified under loss category  Our bank has fixed Rs50 lakhs and above accounts as high value accounts  All the facilities granted by a bank to a borrower will have to be treated as NPA and not the particular facility or part thereof which has become irregular.  The account which are running regular and are classified as standard shall not be categorized NPA category even if any of the directors/partners are common in other accounts which have been classified as NPA  Restructured/Reschedule accounts – upgraded after one year subject to satisfactory performance during the period.  NPA accounts shall be immediately upgraded on payment of irregular portion.
PROVISIONING NORMS:
Rates of Provisioning for Non-Performing Assets and
Existing
Restructured Advances Category of Advances
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Sub- standard Advances:
• Secured Exposures • Unsecured Exposures Unsecured Exposures in respect of Infrastructure loan accounts where certain safeguards such as escrow accounts are available.
Doubtful Advances – Unsecured Portion:
Doubtful Advances – Secured Portion:
• For Doubtful upto 1 year • For Doubtful > 1 year and upto 3 years • For Doubtful > 3 years Loss Advances:
Restructured accounts classified as standard advances:
• in the first two years from the date of restructuring ; and • in cases of moratorium on payment of interest/principal after restructuring – period covering moratorium and two years thereafter. Restructured accounts earlier classified as NPA and later upgraded 0.25 to 1.00 to standard category • in the first year from the date of upgradation
EARLY RECOGNITION OF STRESSED ASSETS
In order to identify incipient stress in the borrowal account before it turns into Non Performing Asset (NPA), Banks are henceforth required to have three sub-categories under the SMA category as given in the table below:
SMA SUB-CATEGORIES BASIS FOR CLASSIFICATION
SMA-0
Principal or interest payment not overdue for more than 30 days but account showing signs of incipient stress Principal or interest payment overdue between 31 -60 days Principal or interest payment overdue between 61-90 days In this aspect, Bank has laid down list of signals of financial distress/ weakening in borrowal accounts that need to be monitored closely for recognition of Financial Distress in the borrowal accounts
Special Compromise settlement Schemes :
1. SPECIAL ONE TIME SETTLEMENT SCHEME (OTS) FOR SETTLEMENT IN ELIGIBLE NPA ACCOUNTS WITH O/S UPTO Rs.10.00 Lac Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
The Approved Scheme shall cover all NPA accounts in doubtful or loss category (whether non-suit
filed, suit filed or decreed accounts) with Principal outstanding upto Rs. 10.00 Lac (including amount technically written off, ECGC/ DICGC/CGFT claim received) as on 31.12.2014 except those cases where the settlement had been approved and the same was being honoured. Scheme valid till 2. Settlement Scheme for Individual NPA Accounts under Direct Agriculture category : Eligibility : All the NPA accounts where loan was given to individuals (other than Corporates,
Institutions, Partnership firms and trusts) which are under Direct Agriculture Category.
Minimum indicative settlement amount : amount of settlement will not be less than 85% of the
Principal amount. Standard assets
The provisioning requirements for all types of standard assets stands as below. Banks should make general provision for standard assets at the following rates for the funded outstanding on global loan portfolio basis: (a) direct advances to agricultural and Small and Micro Enterprises (SMEs) sectors at 0.25 per cent; (b) advances to Commercial Real Estate (CRE) Sector at 1.00 per cent; (c) advances to Commercial Real Estate – Residential Housing Sector (CRE - RH) at 0.75 per cent (d) all other loans and advances not included in (a) (b) and (c) above at 0.40 per cent. (The provision on standard assets should not be reckoned for arriving at net NPAs) (The provisions towards standard assets need not be netted from gross advances but shown separately as ―Contingent provision against standard assets‖ under ―Other liability & provisions Others‖ in Schedule-V of the Balance Sheet) CENTRAL REGISTRY
Pursuant to the announcement made by the Finance Minister in the budget speech for 2011-12, Government of India, Ministry of Finance notified the establishment of the Central Registry. The objective of setting up of Central Registry is to prevent frauds in loan cases involving multiple lending from different banks on the same immovable property. This Registry has become operational on March 31, 2011. The Central Registry of Securitisation Asset Reconstruction and Security Interest of India (CERSAI), a Government Company licensed under section 25 of the Companies Act 1956 has been incorporated for the purpose of operating and maintaining the Central Registry under the provisions of the Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest Act, 2002 (SARFAESI Act). The records maintained by the Central Registry will be available for search by any lender or any other person desirous of dealing with the property. Availability of such records would prevent frauds involving multiple lending against the security of same property as well as fraudulent sale of property without disclosing the security interest over such property. It may be noted that under the provisions of Section 23 of the SARFAESI Act, particulars of any charge creating security interest over property is required to be filed with the Registry within 30 days from the date of creation. The Central Registry has been set up for the purpose of Registration of (a) Security interest over Property (b) Transaction of securitization (c) Asset reconstruction NOTE : In all the cases where equitable mortgage is created, the same has to be first registered in
CERSAI before any disbursement of loan w.e.f 01.12.2014 Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . DEPOSIT SCHEMES
SAVINGS BANK DEPOSIT SCHEMES
SALIENT FEATURES
Only for Bank‘s Staff members. All facilities free and no charge to be levied. SB-211(saving smart save-flexi fixed deposit)Facilities Savings Bank (Staff) Threshold Limit Rs.25000/- Minimum sweep in –Rs.5000/- Minimum sweep out-Rs.2000/- No Minimum Balance required to be maintained. For salaried persons whose salary is credited in this account. Zero balance Account. No charges for non-maintenance of SB 204 minimum balance. Also available for Wipro salary scheme(Previous SB 213) A/C can be opened by NRI / PIO. In Indian Rupees. Local Funds/Funds from abroad. Any resident going abroad for gainful employment, his domestic account will be converted into NRO a/c. If he/she does not have any domestic a/c, he/she can NRO Saving Bank A/Cs Joint a/c with Residents/Non-Residents permitted. Non-repatriable except to the extent of USD 125000 per financial year including sale proceeds of immovable property. A/C can be opened by NRI / PIO. Funds from abroad. In Indian Rupees. Any resident going abroad for gainful 4. NRE Saving Bank A/Cs employment can open NRE account. Joint a/c with Non SB 206 Residents /Residents (with some conditions) permitted. P.A. Holder can operate the account. Freely Repatriable. Any returning NRI who has stayed abroad can open RFC 5. RFC Saving Bank A/C a/c. In Foreign Currency- USD, GBP and Euro. Joint a/c SB 207 permitted. Freely Repatriable. Tax Saver Scheme. Exemption from Capital Gains Tax u/s 54, 54B, 54D, 54F and 54G of Income Tax Act, 1961 allowed. Option to open Account ‗A‘ or ‗B‘. Interest or withdrawal from Account ‗B‘ can be made through Account ‗A‘ only. Introduction of the depositor need not be insisted Capital Gains Scheme upon. Joint account not permitted. Cheque Book facility SB 208 Account ‗A‘ for SB ‗B‘ not allowed. Withdrawal of Interest does not require permission from IT authority like the withdrawal of Principal amount. Special Account Opening Form to be obtained in duplicate. The forms as obtained during the course of operation of Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . SAVINGS BANK DEPOSIT SCHEMES
SALIENT FEATURES
account / withdrawals /closure of accounts to be submitted to the IT authority within 7 days of the close of the month. Average Quarterly Credit Balance Rs.25,000/- Balance above Rs.25000/- will automatically be converted Saving Smart Save into Term Deposit. Auto sweep Unit- Rs.5000/-. Reverse sweep unit- Rs.2000/-. 50% concession in NEFT/RTGS Charges. Speed Clearing Charges – Free. Free ECS debit and credit. Instant credit of O/s cheque upto Rs.25000/- No Charges for Cheque Books .At par collection of Govt. Cheques. Initial deposit A nominal amount of Rs. 10/- for opening of an Account under the ‗Scheme. No Minimum Balance prescribed and as such no charges for non Basic SB Deposit maintenance of Minimum HO/CS&P / 44
Cheque Book Facility One Free of Cost Cheque Book of 25 Leaves during a Cheque Collection Cheques drawn in favour of The new name for the account holder shall be collected in such Accounts, if Basic Banking (No Frill) Account Scheme (SB- 212) is ―Basic Savings ATM Card Free ATM Card facility shall Bank Deposit Account‖ also be provided. (Basic SB Deposit) Number of Credits No restriction on number of credits in the account withdrawals (including ATM and Transfers) per month are permitted, free of any charges,. For additional withdrawals during a month (i.e. over and above the 6, free of cost), Charges of Rs. 5/- per withdrawal should be levied. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . SAVINGS BANK DEPOSIT SCHEMES
SALIENT FEATURES
Other free Services Standing Instructions for transfer of funds within the same branch, No Incidental Charges for activating the inoperative account. ECS, NEFT, Issuance of DD
etc, are available and
applicable service charges
are levied as per bank‘s
schedule of the Charges.
( However Internet Banking
facility is not permitted
NOW NO RESTRICTIONS IN MAXIMUM BALANCE
AND TOTAL CREDITS IN THE ACCOUNT-
Minimum Balance
Without Cheque Book With Cheque Book NEFT/RTGS at 50% concessional Charges.No cheque book charges (Including multicity cheques)Free OBC Unnati Deposit Rs.50,000/- (For 1st year only) insurance coverage will be
y charges are levied on non- Balance.Locker Rent Free for Ist
Year (for new customers only)
depositing of 3years rent in
advance.ECS Dr/ Cr Free, I.
Banking Facility Free, Mobile & SMS Only for Government Pensioners SB Pension Account Rural / Semi- Urban
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . SAVINGS BANK DEPOSIT SCHEMES
SALIENT FEATURES
With Cheque Book Rs. 250/- No charges for non-maintenance of minimum balance No Service Charges for Collection / Discount of Pension Cheques 2 Remittances aggregating to Rs.10000/- p.m. free of charge
Account can be opened with relaxed KYC norms
The person who intends to open the account has to produce a self-attested photograph and to affix a signature or thumb print, as the case may be on the form for opening the account in the presence of a designated officer of the Bank. Balances should not exceed Rs.50000/- in all their accounts taken together. Total SB Small Account credits not exceeding Rs.1 lakh in a year and the aggregate withdrawals and transfers in a month not SB 222 exceeding Rs.10,000/-. Initial Deposit Amount: Rs.10/- ; Minimum Balance: NIL; Maximum Balance in the account/s: Rs.50,000/- ; Maximum amount per transaction- Rs. 10,000/- ; No Cheque book facility is available. One ATM card free of charge for the first year. Foreign Remittance not Foreign students on study/training in India upto study period. Zero balance, jointly not allowed. 50 cheques per S B A/C for Foreign year free, 50withdrawals per half year. ATM/debit Students studying in card/internet banking/SMS-all free. KYC-Valid
Passport/visa/two admission/fee-receipt/declaration under FEMA/address 13/737/12.01.2013 proof/letter
agreement/declaration about sources of credit into accountand local cash up to Rs.5000/- per transaction.
For Women 18 & above. Jointly permitted, if women
name is first. Average daily minimum balance Rs. 1000/- .PD a/c 12 m to 120 m minimum Rs.500/- and in multiple (Progressive Saving of Rs.100/- in name of any family member name. Insurance cover of Rs. 1 lac free for first year. ATM/debit 14/443/31.07.2013 card free for first year.(Charges Rs. 100/- afterwards.)
More than one PD a/c can be linked and existing SB a/c can be upgraded to this scheme. OBC Diamond saving -Average quarterly balance-Rs.1 lac -Personalized multicity cheques book-free Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . SAVINGS BANK DEPOSIT SCHEMES
SALIENT FEATURES
14/604/26-09-2013 -Personal accident insurance cover-Rs. 5 lac free till
average quarterly balance is maintained -Locker rent-25% discount 15/445/02-09-2014 -Stop payment & standing instructions-free
Instant credit of local/outstation cheques after 6 months of opening of account-upto Rs.25000/--Rate of interest- payable with quarterly rests -Charges for non-maintaince of 80% of quarterly balance- -A/c can be opened by individuals(singly or subject to domestic deposit criteria of RBI, complying KYC Guidelines, execution of AOF with Photo, Identity and
Additional benefits wef 05.09.2014:
-0.25% discount in ROI in Retail Loan, SME & Agricultural Term Lending subject to Min LendingRate(BR) - 0.50% discount in Process Fee Retail Loan, SME & Agricultural Term Lending -50% discount in DD /RTGS/NEFT -25% Locker rent concession or Free for 1st year if 3 yrs rent paid in advance - Free ABB/Speed Clearing - Internet Banking/ Mobile Banking - Free Trf of Fund/RTGS/NEFT through I-Banking . - Daily Withdrawal limit through ATM increased from Rs. 25000/- to Rs. 50000/- - Opening of Demat account at Select Branches-Free - No charges for A/c Statement & Balance Certificate - No charges for Signature Verification. -Average quarterly balance-Rs.5 lac -Personalized multicity cheques book-free -Personal accident insurance cover-Rs. 10 lac free till average quarterly balance is maintained -Locker rent-50% discount -Stop payment & standing instructions-free 15 14/604/26-09-2013
Instant credit of local/outstation cheques after 6 months of opening of account-upto Rs.50000/- -Rate of interest-payable with quarterly rests -Charges for non-maintaince of 80% of quarterly balance- -A/c can be opened by individuals(singly or jointly).Associations, Trusts, HUF‘s, Clubs, Societies etc Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . SAVINGS BANK DEPOSIT SCHEMES
SALIENT FEATURES
subject to domestic deposit criteria of RBI, complying KYC Guidelines, execution of AOF with Photo, Identity and Additional benefits wef 05.09.2014:
- 0.25% discount in ROI in Retail Loan, SME & Agricultural Term Lending subject to Min Lending Rate(BR) - 0.50% discount Process Fee Retail Loan, SME & Agricultural Term Lending -Free DD /RTGS/NEFT -25% Locker rent concession or Free for 1st year if 3 yrs rent paid in advance - Free ABB/Speed Clearing - Free Internet Banking/ Mobile Banking - Free Trf of Fund/RTGS/NEFT through I-Banking . - Daily Withdrawal limit through ATM increased from Rs. 25000/- to Rs. 100000/- - Opening of Demat account at Select Branches-Free - No charges for A/c Statement & Balance Certificate - No charges for Signature Verification. All Indian citizens entitled for Subsidy /Benefit, on compliance of KYC Guidelines -No initial deposit / No minimum balance/ No charges for non maintaince of minimum balance -One free cheque book 25 leaves 16 SB DBT Deposit -No restrictions in number of credits -Cheques collection in favour of account holder -Standing instructions free in same branch 14/834/14-12-2013 -ECS/NEFT/DD issuance at normal charges
-Internet banking not permitted -Existing SB accounts can be converted in this scheme -Stipulation of inoperative/Dormant does not
apply, due to non-operation of the account for over
two years
OBC Parivaar Saving -Those who can open individual OBC Savings Bank
Group Scheme
Account can be grouped under OBC Parivaar Savings 15/451 September 2, - Existing account holders can also bring their family members (Fresh Accounts) and get the accounts grouped. - KYC compliance of all individuals is must. Scheme has been
- A minimum of two accounts can be grouped under OBC temporarily freezed Parivaar Savings Group Account.
- The grouped family members will select the main person of the Parivaar for Group Cust ID. 15/501 dt 19.09.2014 - Minor cannot be a main person for primary group ID. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . SAVINGS BANK DEPOSIT SCHEMES
SALIENT FEATURES
Parivaar Minimum Combined Monthly Balance
and subsequently
defreezed vide
 Metro /Urban- Rs.100000/-  Semi Urban /Rural - Rs. 50000/- Minimum Monthly Balance in Individual Account:
 Metro /Urban- Rs.10000/-  Semi Urban /Rural - Rs. 5000/- Charges for
not maintaining Minimum Combined Monthly
Balance:
 Rs. 150/- p.m. + Service Tax irrespective of Area. For not maintaining minimum Balance in Individual
A/C.
 Rs. 100/- p.m. + Service Tax irrespective of Area.
Waiver in Minimum Balance Charges subject to an
FD of
 Rs.5,00,000/- (combined) for Metro & Urban centre or
 Rs. 2,50,000/- (combined) for Semi Urban & Rural -Personal accident Insurance free for 1st Year (Death & Disability-Tie Up arrangement with United India Insurance) -1.00 lakh per person. - Interest Quarterly payable - Personalized Cheque book -50 leaves free in a year - 0.25 %Concession in ROI for Retail Loans, SME &
Agriculture (Term lending) on the prevailing rate (subject to charging of Minimum Lending rate i.e. Base Rate ) - 50% discount in Processing Fee for Retail Loans, SME and Agriculture Term lending - 50% discount in Demand Draft facility / RTGS/ NEFT - Transfer of funds/RTGS/ NEFT through I-banking - Free - ATM/Debit Card (Rupay) - Free (Issuance & Renewal) - ABB Facility/ Speed Clearing - - Internet Banking & Mobile Banking - Free - Standing Instructions & Stop Payment - Free
- Locker rent for new customer (subject to availability) Discount of 25% in the locker rent. Or Free Locker for 1st year in case of deposit of three years advance rent is - Opening of Demat Account (at Selected Branches) -Free for main person of the group and 50 % discount for Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . SAVINGS BANK DEPOSIT SCHEMES
SALIENT FEATURES
Current Account
SALIENT FEATURES
Rural / Semi- Urban
Normal Current A/C A/C can be opened by NRI / PIO. In Indian Rupees. Minimum Balance Rs.1000/- Funds from abroad. Any resident going abroad for gainful employment can open NRE account. Joint a/c with Residents / Non-Residents permitted. P.A. Holder can operate the account. Freely Repatriable A/C can be opened by NRI / PIO. In Indian Rupees. Minimum Balance Rs.1000/- Local Funds/Funds from abroad. Any resident going abroad for NRO Current gainful employment, his domestic account will be converted If he/she does not have any domestic a/c, he/she can open a Joint a/c with Residents/Non-Residents permitted. Non-repatriable except to the extent of USD 125000 per financial year including sale proceeds of immovable property. In Foreign Currency. USD, GBP, Euro, Canadian $ and Funds from abroad. Any type of remittances coming from abroad can be kept in EEFC A/C. Freely Repatriable. Branches maintaining Current A/Cs of Extension Counters, Lead Bank Offices, STCs, Spl. Collection Centres, Stationery Godowns, Central Cash Centres, Currency Chests, Satellite Offices, Assets Recovery Cells, Inspectorates, Service CA 105 Branches, MICR Centre. 6. Banker‘s CA Current A/Cs of Banks maintained with the Branches Margin Money kept in C/As against issue of L/Cs, Guarantees, Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Current Account
SALIENT FEATURES
RFC Scheme Residents In Foreign Currency. Freely Repatriable Flexi Fixed Deposit Average Quarterly Credit Balance Balance above Rs.200000/- will automatically be converted No Charges for Cheque Books. 50% concession in NEFT/RTGS charges Exemption from Capital Gains Tax u/s 54, 54B, 54D, 54F and 54G of Income Tax Act, 1961 allowed. Option to open Account ‗A‘ or ‗B‘. Interest or withdrawal from Account ‗B‘ can be made through Account ‗A‘ only. Introduction of the depositor need not be Capital Gains insisted upon. Account ‗A‘ Joint account not permitted. Cheque Book facility not allowed. CA 111 Withdrawal of Interest does not require permission from IT Account ‗B‘ authority like the withdrawal of Principal amount. Special Account Opening Form to be obtained in duplicate. The forms as obtained during the course of operation of account / withdrawals /closure of accounts to be submitted to the IT authority within 7 days of the close of the month. A/Cs opened by the Companies to pay Dividend. Semi- Urban
With Cheque Book Rs.1000/- Free Personal Accident (Death) Insurance Cover of Rs.1 Lac (1st year)after that premium for insurance coverage will
be charged @Rs.9/-+Service Tax
Waiver of 100% ABB Charges during the 1st year. Waiver of Demat A/C maintenance charges for one year. Additional Benefits :(For A/Cs maintaining average daily CA balance of Rs. 5 Lac or more) Free Draft Issuance Facility, Free RTGS Facility up to Rs.5 (However, mandatory RBI charges plus applicable service tax shall be recoverable). A/C opened by our Branches/Offices for online remittance of TERM DEPOSITS
SPECIAL FEATURES
Interest Payable Quarterly Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . TERM DEPOSITS
SPECIAL FEATURES
Quarterly Compounding Lump Sum payment on maturity Diff.Intt.Rate Issued in favour of beneficiaries on account of applicants that Monthly 12 months Interest is paid on Monthly Income is in to 120 Principal paid on maturity. Quarterly Compounding Partial withdrawal in multiples of units of Rs.1000/- allowed. Remaining units continue to of Rs.1000/- months earn interest at Contracted Rate. Exemption from Capital Gains Tax u/s 54, 54B, 54D, 54F and 54G of Income Tax Act, 1961 Interest or withdrawal from Account ‗B‘ can be made 6. Account ‗A‘ for through Account ‗A‘ only Introduction of the depositor Account ‗B‘ for need not be insisted upon. Joint account not permitted. Withdrawal of Interest does not require permission from IT uthority like the withdrawal of Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . TERM DEPOSITS
SPECIAL FEATURES
Principal amount. Special Account Opening Form to be obtained in duplicate. The forms as obtained during the course of operation of account / withdrawals /closure of accounts to be submitted to the IT authority within 7 days A/C can be opened by NRI/ Any resident going abroad for gainful employment can open NRE account. Joint a/c with Residents not permitted (conditional). Joint a/c with Non-Residents /Residents (with conditions) permitted. Freely Repatriable. Exempted A/C can be opened by NRI/ Any resident going abroad for domestic account will be converted into NRO a/c. If he/she does not have any TD 322/323- As applicable domestic a/c, he/she can elect FDR Funds Local/ to domestic to open a NRO a/c. Joint a/c with Residents/Non- Residents permitted. Non-repatriable except to the extent of USD 125000 per financial year including sale No Tax exemptions. A/C can be opened in TD only
by NRI/ PIO. Any resident going Minimum 12 abroad for gainful employment can open FCNR (B) account. Joint a/c with Non Residents/ TD 332-CDR Freely Repatriable. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . TERM DEPOSITS
SPECIAL FEATURES
Exempted from all taxes. Minimum 12 Any returning NRI who has stayed abroad can open RFC Joint a/c permitted/Freely Quarterly Compounding 6 months to Amount is deposited in monthly (In multiples Lump Sum Payment on Quarterly Compounding The minimum installment is fixed at Rs 10/ and in multiples thereof with a maximum of Rs50,000/- p.m. Monthly installments paid during the tenure of the deposit account shall not exceed in any month, FIVE
times of the core amount or Rs50,000/-, whichever is less.(
SI facility - maximum two
deposits in a month be
allowed only in case the
customer opts for SI
facility)
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . TERM DEPOSITS
SPECIAL FEATURES
Reverse Penalt Period of days – TD 379 - 200,000/- 25,000/- 25,000/- 1000/ 45 IT PRODUCTS OF OUR BANK
CATEGORY
31.03.2012
31.03.2013
31.03.2014
31.03.2015

IT PRODUCTS & SERVICES
Fig in Lac
31.03.2012 31.03.2013
31.03.2014
31.03.2015
Registered for SMS Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Circular no. HO/DIT/ATM/5/2014-15/88 8th May, 2014, it has been circulated to Use Standardized font in official correspondence and documentation
All official documents should henceforth have the standardized Font viz. Arial with Font
size of 12 and Single Line Spacing.


ATM Based Services
Cash Withdrawal - The cardholder can withdraw cash from our Bank‘s ATMs or the ATM of
other member banks of ATM consortium viz. VISA and NFS. The maximum permissible amount of cash withdrawal per day is Rs.25,000/- . The maximum limit per withdrawal is Rs.25,000/- on our Bank ATM and Rs.10,000/- on other
Bank ATMs. For International GOLD VISA Debit Card - Daily cash withdrawal and POS
Limit:Rs.50,000/- each.
Fast Cash - The cardholder can withdraw cash as per pre-defined amount. This option is
available for customer on our Bank ATM only where customer may select out of four option
for withdrawal of cash i.e Rs. 1000/- Rs. 2000/- Rs. 3000/- and Rs. 5000/- and the ATM
dispenses the cash accordingly. Through this option, customer need not enter amount, thus
makes the cash withdrawal faster, and is therefore called FAST CASH. The maximum
withdrawal limit is same as in point (i) above.
Balance Inquiry - The balance in the account can be viewed through the ATM.
Mini Statement - The cardholder can obtain the statement containing last 5 transactions in
the primary and secondary account alongwith details of available balance.
Change of PIN - 'Change PIN' option can be used by the cardholders at the OBC ATMs to
change the PIN of their Cards as and when desired by them.
Fund Transfer - Card holder can transfer fund between the accounts linked in the card. In
order to perform Fund Transfer, cardholder has to select from and to account number and
enter the amount he wants to transfer.
Cheque Status Inquiry - Cardholder can use the ATM to inquire the status of the Cheques
issued in his account.
Stop Cheque Payment - Cardholder can stop the cheque payment in his account using this
ATM.
TAX Payment through ATM's - Now Cardholders of Orienatl Bank of Commerce can
register themselves for Income Tax payment through ATM and can make the payment of
Income Tax through any of our Bank's ATM. The limit for maximum permissible amount is Rs.
1.00 lac per day.
MOBILE BANKING REGISTRATION & DEREGISTRATION - CARDHOLDER CAN REGISTER AND DEREGISTER THE
MOBILE BANKING FACILITY.
SMS ALERT SERVICE REGISTRATION/CHANGE IN MOBILE NUMBER FOR SMS ALERT
The customers can avail SMS Alert services by registering the mobile no through ATM. ATM Cards - Our Bank is presently offering following types of ATM cards to our customers:
i. ATM cum Debit Card –International debit Card
It can be used both at Point of Sale (POS) terminals and ATMs. It is a global card and is accepted across the globe at ATMs or POS with ‗VISA‘ logo. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . All Savings Bank and Current Account holders in individual category are offered our On 14 Jan 2013 the bank has conversion of existing ATM card to ATM cum debit cards and issuance of ATM cards with POS facility in future by default. The customers who do not want additional POS facility on their ATM cards have been requested to send their intimation to the Bank on [email protected] or through Toll Free Nos. VISA International Gold Debit Card ( 10/12/2013)
Any ATM Card holder who have used their card at least once in foreign locations is eligible for this gold Card . 1. Daily cash withdrawal and POS Limit:Rs.50,000/- each. 2. Add on Gold Debit Card where Primary Card is Gold Debit Card. 3.EMV( chip Based) cards also provides interoperability with the global payments infrastructure– consumers with EMV chip payment cards can use their card on any EMV-compatible payment 4. One time Issuance charge ofRs.100/- and Annual Charges –Rs.500/-. ii. ATM card for School/College Students – Cashmate Card
This card is issued in the SB ―Vidyarthi‖ Scheme (Code SB 217 - now scheme closed) This Card also offers overdraft facility up to Rs.1500/- to the Card holder students to meet their emergency, unforeseen expenses like Books, Stationary etc. This card is an ATM cum debit card. It is VISA international Card. Mode of operation 14 is permitted for this scheme. iii. ATM card for Farmers – Oriental Green Card
This card is a ATM cum debit card. This is issued in the A/c‘s under Green Credit Card (GCC) Scheme and Oriental Green Card (OGC) Scheme i.e. OD511 and CC404. IV Rupay ATM cum Debit cards and kisan Card
RuPay is the Indian domestic card payment network set up by National Payments Corporation of India (NPCI) at the behest of banks in India. Such arrangement would help Indian Banks to cut down on their highly paid membership fee to International consortiums such as VISA, Master and American Express which shall be issued to the customers of the Bank through Ready Kits as well as Personalized Cards The RuPay cards can be issued as Primary card as well as Add-on card in addition to existing VISA Cards, through DCREQ Eligibility criteria for Rupay ATM cum Debit card issuance and validity period of card shall remain the same as is applicable for existing ATM-cum-Debit card The annual charge on Rupay ATM cum debit card is nil Interbank ATM Usage Facility
As of now, our Bank‘s card holders can perform Cash Withdrawal and Balance Inquiry on the
ATMs of member banks of ATM sharing consortiums viz. VISA and NFS. Similarly the cards of other member banks under these consortiums are accepted on all our ATMs and they can perform Cash Withdrawal and Balance Inquiry operations. As per RBI directives the maximum Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . cash withdrawal from ATM by customer of other bank is limited to Rs10,000/- per transaction. Our customers who do financial and non financial transactions on other Bank‘s ATM and other Bank‘s customers who do financial and non financial transactions on our Banks ATM shall be charged Rs 20.00 on Financial Transaction and Rs 9.00 shall be charged for non financial transaction viz balance inquiry, mini statement and PIN change from the 6th transaction onwards( 5 Transactions are Free*). These directives effective from July 01, 2011.
The number of mandatory free ATM transactions for savings bank account customers at
other banks‟ ATMs is reduced from the present five to three transactions per month
(inclusive of both financial and non-financial transactions) for transactions done at the
ATMs located in the six Metro centres, viz. Mumbai, New Delhi, Chennai, Kolkata,
Bengaluru and Hyderabad.

Daily Transaction Limit: Visa Card and Repay card
i. Total daily cash withdrawal limit from an account - Rs25000/- ii. A customer can withdraw upto Rs25000/- in a day from our Bank ATM. iii. A customer can withdraw upto Rs10000/- in a day from other Bank‘s ATM. iv. A customer can purchase upto Rs25000/- in a day at POS through our ATM cum Debit card. If it is a Gold Card then limit is Rs. 50000/- per day.
ENABLING PIN PROMPT FOR POINT OF SALE (POS) TRANSACTIONS.
As per the circular DIT dt 13.03.2013 the bank has made PIN as mandatory for doing transaction through POS terminals through ATM cum Debit Cards. The PIN value would be same as being used for undertaking ATM transactions. RBI guidelines, all banks need to comply with this guideline by June 30, 2013 the customers may come across POS machines of other Banks wherein POS machines are not compliant for accepting PIN value and at such terminals the transaction would be approved as signature based transaction as is being done in current scenario. 1. Eligibility Criteria
Any customer having a Savings Bank / Current Account / Over Draft A/c in his / her individual capacity and not in the representative capacity, Staff OD accounts. The request for ATM card is given through DCREQ option in Finacle. The following instructions /guidelines must be followed for issuance of cards: Card can be issued to a customer provided his/her age is 14 years or more and he/she is a literate. Following customers are not eligible for issuance of ATM / Debit Card: i) Customers below 14 years of age
ii) Illiterate
iii) Insolvent
iv) Persons operating accounts in representative capacity
The maintenance of primary account is compulsory for issuance of the cards. The primary account refers to the customers account selected by the customer for debiting the withdrawals in the normal course. iii. No minimum deposit/balance in SB account for the Cards is required for issuance of cards, though the minimum balance norms prescribed as per existing guidelines applicable to these account will continue to be in force. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . iv. Issue of Cards in joint accounts of the individuals having operational clause as ‗Operation Jointly' is not permitted. v. Issue of Cards is permitted in joint accounts of individuals provided the applicant has an authority to operate the account singly. However, all the joint account holders should authorize the applicant to avail the facility by counter signing the application. vi. All the transactions arising out of the use of the Card/PIN allotted to the authorized customer of the Joint Accounts, shall be binding on all the Joint Account Holders concerned jointly and severally. In case the Bank subsequently receives instructions contravening the accepted mandate of the Joint Account Holders, the Card will be blocked immediately under advice to the concerned account/ card holders. vii. The Cards will also be issued to NRI customers in their NRE accounts. At present Cash Deposit facility is offered through our selected ATMs. Cash deposited by NRI customers in the ATMs will be credited to their accounts as per RBI/ FEMA guidelines issued from time to time. viii. The persons with blindness, low vision, and other disabilities are offered all banking facilities such as cheque book including third party cheques, ATM facility, Net banking facility, locker facility, retail loans and Credit Cards etc. without any discrimination ATM-cum-Debit cards can also be used for conducting online transactions w.e.f
10/11/2010- VBV registration (Requirements for availing Verified By VISA service)- OBC
Debit Card should have CVV values. OBC Debit Card is enabled for POS i.e. should be full limit
card. OBC Debit Card holders mobile no is enabled for SMS alert service.

2. Chargeback Procedure for resolution of cardholder‟s complaints
The customers using their OBC Cards can perform transactions through Bank‘s own ATM network as well as ATMs of other bank‘s having ATM sharing arrangement with MITR / NFS / VISA thereby giving them access to a vast network of 10 lac ATMs globally for operating their account. The Proton Card of our Bank is an International VISA Debit card which can also be used at POS terminals to make payments through cards. In this case the card holder‘s primary account linked with the card is debited online. Issuer or Card Issuing Branch: An issuer is a Bank (in case of other Bank card) or
branch (in case of Bank‘s own card) who is issuing the card and with whom customer has
his / her account.
Acquire or Acquiring branch / ATM/ POS: An acquirer is a Bank (in case of other
Bank‘s ATM/POS) or branch (in case of Bank‘s own ATM/POS) on ATM / POS the transaction is done. This is also further referred as Acquiring Bank, Acquiring Branch and Acquiring ATM/POS. What is Charge Back?
Some time the transaction carried out by the cardholder is not completed or partially
completed and may not get matured due to various reasons including power fluctuation,
delay in data signals, network speed or delay in response from the Bank‘s host server etc.
Depending upon the status of the transactions system automatically rollback most of such incomplete transactions. However status of some of the transactions if found in the doubtful stage does not get rollback and through investigations the status of cash Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . dispensation is then ascertained from ATM where such disputed / doubtful transaction was carried out. Problems and customer complaints specially related to non-dispensing or short dispensing of cash, wrong debit in account, dispensing of cash and wrong reversals to customer account etc need to be appropriately raised on Card Operation Centre (COC), Secunderabad by the card issuing branch of the customer with required details of such transactions. It is the responsibility of the Card Operation Centre (COC), Secunderabad to
resolve such complaints and sent necessary advice to the branches. This mechanism is
called chargeback.
Types of Chargeback‟s
1. Inter Bank Chargeback
i) Chargeback raised by US:
Under the following circumstances the charge backs will be raised by us.
a. Dispute with regard to our customer a/c debited but cash not received.
b. Dispute with regard to cash dispensed by our ATM to other bank card holder
but not reimbursed through settlement. c. Dispute with regard to our customer a/c debited in respect of merchant transaction at POS terminal ii) Chargeback raised on US:
Under the following circumstances the charge backs will be raised on us.
a. Cash received by our card holder for the transaction done at other Bank ATM
but not reimbursed to other bank through settlement due to the reason that our cardholder‘s account is not debited or transaction is reversed at our end. b. Dispute of other bank cardholder about non-dispensation of cash at our ATM c. Successful Merchant transaction of our cardholder at a POS terminal but not reimbursed to other bank through settlement due to the reason that our cardholder‘s account is not debited or transaction is reversed at our end. 2. Intra Bank Chargeback
Disputed ATM withdrawal transaction done by the cardholder of our bank at our own ATMs
Re-presentment: Some time the debit transaction pertaining to cash already withdrawn
by the card holder gets reversed by crediting the customer‘s account either by the system
or as part of wrong settlement entry. In such cases the acquirer branch / bank may represent such cases and may claim the amount and ask to correct such accounting entries. This mechanism is called Re-presentment. SBI-Oriental Bank of Commerce Co-branded Credit Card - Bank has entered into an
MOU with SBI Cards and Payments Services Private Limited (SBICPSL) on 22.09.2011 for
issuing Co-branded Credit Cards to our employees and customers.
The cards shall be issued in two variants as under 1.Secured 2.Unsecured
Secured Cards shall be issued against the lien marked on the Term Deposit of the customer.
Only Credit Card Cell at Head Office is authorized to mark/ lien for SBI-OBC Secured Credit
Card .Unsecured Cards shall be issued without any security.
Annual Charge :- Rs 500 for Gold card and Rs 3000 for Platinum card. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
Note:
1. The Email Id [email protected] needs to be referred only by the Branch
Managers & Oriental Bank of Commerce officials .
2. The Email Id for the SBI- Oriental Bank of Commerce customers remains
Note -1. ATM Helpdesk no toll free no 1800345-242 merge with no 1800-180-
2. It is observed that only 31.48% of total transactions are being carried out through ADCs. Internet Banking Services
Internet Banking enables a customer to perform basic banking transactions through Internet
from anywhere in the globe. It is available 24 hours a day, 365 days a year and account can
be operated anytime / anywhere as per customer convenience. Customers should use Internet Explorer version 7.0 or later version for accessing IBanking. Our Bank is offering two types of Internet Banking: Retail Internet Banking (https://www.obconline.co.in): For individual customers.
The customer can opt for either Enquiry only facility or Transaction facility. It can be offered to any Saving/ Current/ CC/ OD account holders. Only Query based facilities shall be provided to jointly operated accounts. Transaction facility shall not be provided for Corporate
Internet
institutional Customers/ Big Corporates. This has features like Mass upload of Salary,
Online RTGS & NEFT, Online trade finance requests – request for LC opening, BG issue, Bill lodgment etc, Feature of Maker/Checker, Feature of Role definition, Feature of adjusting/defining various limits by corporate administrator itself etc.
Bank has implemented Second Level of Authentication i.e. OTP ( One Time
Password) for Net Banking Transactions, which is sent to Registered Mobile &
Email Ids.
Some of the facilities offered are: o Accounts Related Operations:
Online Balance Inquiry, View transactions, Statement of Account – For a given period, Cheque Status Inquiry, Clearing Instruments Inquiry, Stop Payment of Cheques etc. o Fund Transfer Operations:
Funds Transfer to own accounts, Intra Bank Fund Transfer (to other accounts of OBC), Inter Bank Fund Transfer (To accounts of other banks through NEFT/RTGS). the NetBanking customers shall be able to make Loan EMI payment to their own Account as well as to 3rd Party Loan Account using ―Transfers >> Third Party Transfers within Bank‖ Option. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . o Payments:
External Payments like LIC of India for Premium Payments, IRCTC for Railway Reservation, DB (Intt) Stock Brokers Ltd and Sharekhan for Funds Transfer Facility for Shares Purchases, Payment of Direct Taxes, Payment of Telephone / Mobile / Electricity bills etc. o Functionality To Open Online FDR/CDR (e-FDR/e-CDR)
The NetBanking customers shall be able to open Online FDR/CDRs using ―Requests >> e-FDR/e-CDR‖ Option since October 2012 The facility to create online e-FDRs/ e-CDRs using Retail NetBanking facility has been activated only for customers where mode of Operation of the Account is ―Self‖,‖Either or Survivor‖ or ―Former Or Survivor‖. Customers are able to open online FDRs / CDRs with the following scheme codes 1. CDR(Cumulative) – TD303 2. FDR Without Liquidation (Fixed Deposit) – TD302 3. NRE CDR – TD325 4. NRO TDR – TD324 5. NRO FDR – Non Liquidation – TD323 o Functionality to open tax saving CDR
a new functionality has been implemented in NetBanking system using which Retail NetBanking Customers shall be able to create Online Tax Saving CDRs belonging to scheme TD-341. Entering PAN number is mandatory for this scheme and PAN number must be pre-registered at branch office Deposit amount is minimum 5000 to 100000 (multiple of 100) and period is 60 month to 120. o Online Share Trading in Collaboration with IDBI Bank
o Request for Issuance of Cheque Book, PO/DD
NetBanking Customers can also put in their request for issuance of Cheque Book, and Demand Drafts, which are processed at backend by the Relationship Manager. In addition to above, recently introduced following additions in features of Internet Banking:- (i) Funds Transfer limits have been increased to Rs.3/- lacs per transaction and
Rs. 5 lacs per day.
(ii) Internet Sign on and Transaction Password expiry limit has been reduced from 365 days
to 90 days, to make it more secured.
NetBanking facility is based on the unique Customer-Id assigned to customers, while opening the
account(s) for the first time. The NetBanking facility uses Customer – ID to automatically links all the accounts of a customer and facilitate Account related operations viz. Inquiry for account balance, transactional details and to perform various financial transactions. In case, the customer is maintaining accounts with different Customer Ids, then the Branch may modify the Cust. Id (by using Finacle ―CCA‖ option) of additional accounts. The Cust.Id should be same as of the Main Operative Account of the Customer. By doing this, all accounts linked with the common Customer Ids will be reflected automatically in the Internet Banking Application.
Internet Banking facility can be availed by NRI customers also by filling the Internet Banking
application form and sending it to the branch where they are maintaining their account.
The request for retail Internet Banking facility also is registered using the DCREQ menu option in
Finacle. The detailed procedure is given later. Once the entry is made in the DCREQ menu, the Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Internet Banking Cell at Secunderabad shall download the data of such customers and generate their respective User-IDs and Passwords. User-Id letters will be printed by Internet Banking cell,
Secunderabad and shall be delivered to Customer‘s address as mentioned in the Internet Application Form. Sealed Passwords will be sent to concerned branches only. Customers will be instructed in
their letters to collect the same from branch only. In case customer forgets Ibank password, the pin reissue should be register in Ideas software. As per the DIT circular dt 02.08.13 Ibank has developed new functionality to deliver the NetBanking passwords to customer‘s mobile number instantly, which are registered with Bank for SMS Alerts facility. This functionality is in addition to existing system of delivering the password via Courier.
Request for „Add-on‟ User.Id for Joint Accounts: After obtaining written request from the
Customer and verifying their credentials, Branch Head should give email request to the Internet Banking cell, Secunderabad ([email protected]) and provide full particulars of the Customer for generation of additional User Id(s). They should provide details viz. existing User.Id, Account Type & No., Account holder name and Mode of Operations, Delivery address etc.
ASBA - APPLICATION SUPPORTED BY BLOCKED AMOUNT:-
ASBA is an application for subscribing to an issue (IPO/Right issue) and the new initiative of
SEBI for the welfare of Investors, containing an authorization to block the application money
in a bank account maintained with Self Certified Syndicate Bank (SCSB). SCSB is a bank
which offers the facility of applying through the ASBA process. ASBA is gaining importance
day by day and the customers are demanding this facility. It is beneficial to both the customers as well as the Bank because the amount remains in the bank account of the customer till allotment is finalized and actual amount equal to allotted shares is only debited instead of total application amount. It helps the Bank not only to retain existing customers but also to attract new customers. Under ASBA process, an ASBA investor shall submit an ASBA physically or electronically through the internet banking facility, to the SCSB (designated branch) with whom the bank account to be blocked, is maintained. The SCSB shall then block the application money in the bank account specified in the ASBA, on the basis of an authorisation to this effect given by the account holder. The application money shall remain blocked in the bank account till finalisation of the basis of allotment of the issue or till withdrawal/ failure of the issue or till withdrawal/ rejection of the application, as the case may be. The application data shall thereafter be uploaded by the SCSB (Controlling branch) in the electronic bidding system through a web enabled interface provided by the Stock Exchanges. NOTE : ALL THE BRANCHES ARE AUTHORISED FOR ASBA Mobile Banking
Mobile phones as a medium for extending banking services have off-late been attaining
greater significance. The rapid growth in users and wider coverage of mobile phone networks
have made this medium an important platform for extending banking services to customers.
Bank has launched Mobile Banking facility using which customer will be able to make Fund
Transfer and also information based services such as SMS Alerts, Balance Inquiry etc.
OBCmPay – Launched vide HO/ DIT / 40 /2009-10/ 822 dated 20.02.2010
The ever expanding network of Mobile Phone users, which has crossed the 600 million mark, has opened up new vistas for the Bank to expand the Banking Services through the channel of Mobile Phones. Our Bank have rolled out the latest IT enabled services named _ Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
―OBCmPAY‖ for the customers of our Bank, which can be availed by them using their mobile
phones.
RBI Guidelines
 RBI has come up with its guidelines on Dt. 20.10.08 and further on 24.12.09, some of the important guidelines are given below-  The services shall be restricted only to customers of banks  The guidelines issued by the Reserve Bank on "Know your Customers (KYC)", " Anti Money laundering (AML)" and combating the Financing of Terrorism (CFT) from time to time would be applicable to mobile based banking services also.  Customer complaints/grievances arising out of mobile banking facility would be covered under the Banking ombudsman scheme 2006( as amended up to May 2007).  Banks are permitted to offer this service to their customers subject to a daily cap of Rs 50,000/- per customer for all types of transactions summed together.
Prerequisite: Any Customer of Bank having Java enabled Mobile phone irrespective of the
Mobile Service Provider viz. Airtel, MTNL, Vodaphone, VSNL, Idea, Reliance etc., can avail this
service.
Services offered through Oriental Bank‟s Mobile Banking Services
• Account Balance Enquiry • Mini Account Statement • Intra Bank Fund Transfer – Mobile to Mobile – Mobile to Account • Inter Bank Fund Transfer through NEFT • ATM Locator • Branch Locator • Chq Status Inquiry • Chq stop payment
customers can make payment to various types of merchants :Mobile top-up / DTH
top-up (Oxi Cash etc.) ,Insurance premium payment for selected companies,Online
shopping,Over-the-counter payments , Fees payments to schools / colleges / universities
,Payment of Electricity Bills and other Utility Bills payment,Travel & Ticketing for Railway
(IRCTC ) and Air
Registration: The customers can avail OBCmPAY services by registering either by visiting
the Branch and submitting the form or by registering through ATM. Command is MOBNKRQ.
Customers can alternatively visit any ATM of Oriental Bank of Commerce and register
themselves using their debit card.
InterBank Mobile Payment Services (IMPS): NPCI (National Payments Corporation of
India) has launched the facility of IMPS (Interbank Mobile Payment services) for integrating Mobile Banking Services being offered by various Banks through National Financial Switch(NFS) network. This new facility enables instant Inter Bank fund transfer and credit to beneficiary‘s account round the clock on all days Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Customers not registered for Mobile Banking services can receive fund to their account through this service by registering for SMS Alert application and retrieving MMID (Mobile Money Identifier)
by sending SMS ―MMID‖ to the number 9223173923 Remitter.
LAUNCH OF NUUP BASED MOBILE BANKING
National unified USSD ( Unstructured Supplementary Service Data )platform basedf mobile
banking was launched . In the earlier Mobile Banking, customer have to install Mobile Banking Application on their Mobile Phones to avail the facility and is restricted to the customers having smart phones / advanced phone instruments. This prevent users having basic phone instrument from availing Mobile Banking Services. NUP platform obviates the need for installing application on the mobile phone and enabled users having basic mobile phones also to use mobile Banking . The customer need not to have a GPRS or any other data connection on their mobiles. They can use the services from any GSM mobile which has a calling capability . further NUUP does not require any JAVA of software to be downloaded on the mobile . It can work on even the basic GSM Mobile. CDMA mobiles are presently not supported.
SMS Alerts
SMS alerts are mandatorily for all card based / Net Banking transactions
The Bank‘s SMS Alert Services are capable of enabling only interested customers and for those Alerts as selected by them. Any Customer of Bank having Mobile phone irrespective of the Mobile Service Provider viz. Airtel, MTNL, Vodaphone, VSNL, Idea, Reliance etc., can avail this service.
These services are of two types i.e. Push Based Alerts and Pull Based Alerts:
Push Based Services: These Services facilitate automatic transmission of SMS to the
customer‘s chosen mobile number for various transactions in his account and cover
• Credit/ Debit alerts for amounts specific to individual customers. • Cheque clearing intimation alerts • Weekly balance alerts to all/ specific accounts • Transactions happened through various delivery channels viz. Internet Banking, ATM Pull Based Services: These services enable the customer to initiate request from his mobile to a
designated number for availing various facilities, which are as below:- o Account Balance for one/multiple accounts, if any o Mini Statements For availing the above Pull Based services the customer has to send an SMS with the
following key words followed by the account number to Mobile number 09915622622.
The Customer has to bear the normal outgoing SMS charges as per the tariff applicable to his mobile connection. However, initially no Bank Charges are being levied for these Services. ‗The customers having valid ATM card can register their mobile numbers from any of the Bank‘s ATMs by using following menus: Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . ‗Other Requests‘ ‗Services for IT Products‘  ‗SMS Alert Registration‘. Process flow for enabling the customers for"OBC SMS Alert Services": The
command for enabling SMS Alert is SMSRQ.
1. For new customers, the customer should have opted for SMS by ticking in the SMS Alert
option column in the account opening form O.F.-1B. For old customers, separate SMS Banking Application form should be obtained. 2. Branch must ensure that the customer is fully authorised to make query or conduct transactions on the accounts mentioned in application form. For this ―Mode Of Operation‖ of the account must be checked carefully. 3. Use SMSRQ Menu option of the Finacle, and enter the Mobile Number, Account number,
threshold limit for receiving alerts and other details of the Customer. 4. While keying in the Mobile Number please do not prefix any thing before the Mobile
Number. The system automatically prefixes‘91‘ after commiting of the record. 5. Press „Y‟ in front of various Options for enabling Customer for particular type of Alert.
6. To Commit the input, type C and press F4 key.
After committing the SMSRQ operation in FINACLE, the ―SMS Alerts‖ Application shall
automatically start generating SMS for the type of transactions opted by the customer.
Note : wef 01-02-2014 bank will charge Rs.15/- per quarter for SMS Alert Facility.
Name of Event
Frequency
Transactions Real Time Irrespective of any amount Instrument based or cash Real Time Credit >=Rs. 10000.00 and Debit >=Rs. Fortnightly Balances Other 2nd & 4th Sunday  Maintaining Balance of Rs. 25000.00 or transactions above for SB & CA  Staff A/c get the Balance confirmation irrespective of balances.  All registered customers maintaining Cash Credit / Overdraft accounts. Deposit Maturity 2 Days before maturity 2 days before the month end Attaining 18 years of age Aadhar Seeding Activation Internet Banking : Beneficiary Real Time Internet Banking – OTP (One Real Time Cheque Book Request/Cheque Real Time Presented/Returned Welcome message on account Everyday CC/OD accounts becoming Everyday Promotional Message Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . NEFT/RTGS Real time Outward for each transaction and inward as peer limit set in Finacle for every V Credit/Debit entry
Real Time Gross Settlement (RTGS)
RTGS system is a funds transfer mechanism where transfer of money takes place from one bank to another on a ―real time‖ and on ―gross‖ basis. This is the fastest possible money transfer system through the banking channel. Settlement in ―real time‖ means payment transaction is not subjected to any waiting period. The transactions are settled as soon as they are processed. ―Gross settlement‖ means the transaction is settled on one to one basis without bunching with any other transaction. The customer has to just fill up the application form to take advantage of economical, instant and secure transfer through RTGS available across all branches of the Bank. The remitting customer has to furnish the following information to the bank for effecting a RTGS remittance: 1. Amount to be remitted 2. His account number which is to be debited 3. Name of the beneficiary bank 4. The IFSC code of the receiving branch 5. Name of the beneficiary customer 6. Account number of the beneficiary customer 7. Sender to receiver information, if any
RTGS is used for both customer transactions and Inter Bank Transactions. The Operating
session for RTGS Transactions at Branches is given hereunder:
( HO DIT CIRCULAR – HO/DIT/34/2014-2015/843 dated 21/01/2015 )
Customer Transaction (R41)
Monday to Friday – (8.00 hrs to 16.15 hrs.)
Saturday – (8.00 hrs to 13.45 Hrs)
Inter-Bank Transaction (R42)
Monday to Friday – (8.00 hrs to 19.30 Hrs)
Saturday – (8.00 hrs to 14.45 Hrs)

This cut-off time is for the messages to reach at RBI end. Therefore branches should
maintain a cushion of at least 20 to 30 minutes to avoid any rejections in message

If the transaction fails for any reason, the amount will be credited back to the account
from which the transaction was made( Through Nodal Branch – Fort Mumbai ). All RTGS
transactions are irrevocable once the account is debited and the Bank executes
transaction. Any revocation, after the payment order is executed by the bank, shall not be
binding on the Bank in the RTGS system.

Transaction Amount: The RTGS system is primarily for large value transactions. The
minimum amount to be remitted through RTGS is Rs.2 lakh. There is no upper ceiling for
RTGS transactions. There is no limit on the number of transactions per day per Customer.
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
Charges: For Outgoing Transactions from Rs.2 to 5 lacs, Rs.25/- per transaction is levied
and for transaction above Rs. 5 Lacs, Rs.50/- per transaction is levied. Inward transactions
are free.
National Electronic Fund Transfer (NEFT)
National Electronic Funds Transfer (NEFT) system is a nation wide funds transfer system to facilitate transfer of funds from any bank branch to any other bank branch. RBI intends that high value transactions should be routed through RTGS and small amount transactions should be routed through NEFT. NEFT is only for fund transfer on behalf of the customers. NEFT works on deferred net settlement (DNS) basis which settles transactions in batches. In DNS, the settlement takes place at a particular point of time. All transactions are held up till that time. For example, NEFT settlement takes place 6 times a day during the week days and 3 times during Saturdays. Any transaction initiated after a designated settlement time would have to wait till the next designated settlement time. The Customer should provide all the details as in the case of RTGS for conducting a NEFT transaction. The beneficiary gets the credit on the same Day or the next Day depending on the time of settlement. If the transaction fails for any reason, the account debited will be credited back. The thresholed limit is 100000/- for NEFT. In case of any query, the branch can contact the dedicated NEFT Centre set up at Service Branch, Mumbai through email –
[email protected].
Batch Timings: Eleven hourly settlements are carried out during the day by RBI, starting from
9:00AM to 7:00PM on all week days and five hourly settlements from 9:00 AM to 1:00 PM on Saturdays. The messages sent before the above batch timings shall be included in the respective settlements otherwise they shall be included in the next batch/day.
Note:
 RTGS and NEFT is entered in Finacle using the Command HEPS. Detailed guidelines and
accounting Procedure is available on the Bank‘s eCircular  Indian Financial System Code (IFSC) is an alpha numeric code designed to uniquely
identify the bank-branches in India. This is 11 digit code with first 4 characters representing the banks code, the next character reserved as control character (Presently 0 appears in the fifth position) and remaining 6 characters to identify the branch.  our circular No. HO/DIT/35/2008-2009/586 dated 09.02.2009 wherein it was informed that all offices to ensure that all payments made by Bank to vendors, service providers and all external agencies viz. Tax authority / Utility Payments etc. are invariablymade through electronic modes.
Electronic Clearing System (ECS)
It is a mode of electronic funds transfer from one bank account to another bank account
using the services of a Clearing House. This is normally for bulk transfers from one account to
many accounts or vice-versa. This can be used both for making payments like distribution of
dividend, interest, salary, pension, etc. by institutions or for collection of amounts for purposes such as payments to utility companies like telephone, electricity, or charges such as house tax, water tax, etc or for loan installments of financial institutions/banks or regular _ Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . investments of persons. It eliminates delays due to postal / clearing as the amount gets directly credited to the respective customers account. There are two types of ECS - ECS (Credit) and ECS (Debit).
ECS (Credit) is used for affording credit to a large number of beneficiaries by raising a single
debit to an account, such as dividend, interest or salary payment.
ECS (Debit) is used for raising debits to a number of accounts of consumers/ account
holders for crediting a particular institution. Customers are required to fill up the prescribed form (No. E-1) indicating choices of periodicity of such payment and expected number of credit and aggregate amount. Detailed
procedure is given in Clearing Operations Chapter.
OBC eTaxes
The Bank is providing this facility through which all types of direct taxes can be deposited by the customers online through the net banking services from the comfort of their office or home. The challan will be generated online and the same should be preserved for future reference and records. Procedure for e-payment:
1. To pay taxes online the taxpayer will select the relevant challan i.e. ITNS 280, ITNS 281, ITNS 282 OR ITNS 283, as applicable. 2. Enter its PAN/TAN as applicable. There will be an online check on the validity of the PAN/TAN entered. 3. If PAN/TAN is valid the taxpayer will be allowed to fill up other challan details like accounting head under which payment is made, name & address of TAN and also select the Bank through which payment is to be made, etc. 4. On submission of data entered a confirmation screen will be displayed. If the taxpayer confirms the data entered in the challan, it will be directed to the net banking site of 5. The tax payer will login to the net-banking site with the user-id/password provided by the bank for net-banking purpose and enter payment details at the Bank site. 6. On successful payment a challan counterfoil will be displayed containing CIN, payment details and Bank name through which e-payment has been made.
Point of Sales Terminal (POS)
Point of Sales (POS) terminals are deployed/installed at Merchant Establishments (ME) i.e.
shops, petrol pumps etc. For making any payment debit card is swapped on these terminals
and the amount is entered, the transaction is processed and the customer‘s primary account
linked with the Proton card is debited online.
Our Bank has a tie up with the vendor M/s Atos Worldline India Pvt. Ltd. We have
VISA authorization and YES Bank has Master Card authorisation. So VISA
transaction will be authorized through our server and MasterCard will be
authorised through YES Bank.
II. Types of charges levied on Merchant by Bank (Income)
a) MSF (Merchant Service Fee) - A fee as a percentage of transaction is collected
from the Merchant on per transaction basis. The MSF for debit card is mandated
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . by RBI at 0.75% for transaction up to Rs2000/- and 1% for transaction
above Rs2000/-. Further, the MSF on credit card levied by our bank ranges from
1.40% to 1.75% as floor rate. (Note: In case of subvention the discounted MSF is
offered on Credit card transaction)
b) TPF (Transaction Processing Fee) – The TPF is charges to the Merchants wherein
the monthly volume of the transaction is below Rs1.00 Lac. c) GPRS Rental - The GPRS terminal rental is fixed at Rs1000/- per month apart from
any other fee or charges as applicable. d) OTI (One Time Installation Fee) – The OTI is levied at the time of installation of
the terminal. It is Rs1200/- per terminal for merchant with existing POS from other banks while Rs2500/- for new merchants for fist time installation of machine. e) Paper Roll charges: The paper rolls are proposed to be charged at Rs21/- per roll or
Rs0.65/- per transaction. Revenue on POS Machine (Approx.)

1. Card Owner Bank 2. Authorizer Charges (VISA/MASTER) : 4-8 Basis Point (0.04 -0.08 %) 3. Intermediate Bank (OBC/YES) : 4 Basis Point (0.04 %) 4. Service Provider (M/s Atos Worldline) : 4-6 Basis Points
For VISA Authorisations
If our Bank‘s card used then we will get 1.1 % + 0.04 % = 1.14 %
If other Bank‘s card used then our Bank will get 0.04 %

For Master Card Authorizations
Our Bank Card won‘t have Master Authorization and authorization is done through YES Bank
Ltd. So our bank won‘t get any thing.

ADVANTAGE
Cash handling is better with POS. Online transaction and direct Credit to the account. Customer willing to pay through Card and if the merchant don‘t have the facility then it‘s a discouragement for customer. Encouragement for customers to spend more as no physical cash is involved.
Western Union Money Transfer
Our Bank has a tie up with Western Union Money Transfer through M/s Weizmann Forex Ltd.
(WFL). Western Union is a safe, reliable, legal and convenient way of transferring and
receiving money world wide (in India we can only receive inward remittance, as RBI
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
does not allow outward remittance). It is a legal method of receiving money in India as
per RBI guidelines.
The Western Union Money Transfer system is a Net-based system, which provides on line information about any money transfer affected from overseas location. The beneficiary can get payment of the remittance after establishing the identity and other formalities from any of the outlets of Western Union. Therefore, the transaction flow would depend upon the service offered by the branch under the arrangement. The relevant stationery for handling remittances transactions and other publicity material shall be provided at the designated branches by WFL. Weizman - 10481100136020
Online Tax Accounting System (OLTAS): OLTAS is a service provided by the bank for
acceptance of Income Tax and other direct taxes on behalf of Government. The customers including Corporate, Individuals, Proprietorship concerns, Partnership firms, Trusts, Club, Society, etc. can pay their tax liability through bank‘s OLTAS window available through 145 select branches across the country. WHITE LABEL ATM‟s – INTRODUCTION
What is white label ATM‟s?
 White Label ATM‘s - or WLA‘s – are ATM‘s which are set up and managed by private operators, in support with Banks  The bank provides support only for cash management and settlement activities, in addition to partnering for co-branding & promotions
Are WLA‟s different from Bank ATM‟s
No, customer experience at WLA‘s are exactly similar to Bank ATM‘s – all rules applicable for
Bank ATM‘s are also applicable for WLA‘s everywhere
What are WLA‟s advantages?
WLA‘s are established and managed exclusively by private operators within the country
These operators make the necessary investments to set up the WLA ATM‘s and receive a
return based on transactions and other fees such as advertising As a result, Banks and Financial institutions are freed from the capital investments required to set up much needed ATM infrastructure across the country
WLA Operators authorized by RBI
1.Tata Communications Payments solutions Limited, Mumbai 2. Prizm Payments Services Pvt. Ltd., Mumbai 3. Muthoot Finance Limited, Kochi 4. Vakrangee Limited, Mumbai 5. BTI Payments Pvt. Ltd., Bangalore 6. Srei Infrastructure Finance Limited, Kolkatta 7. Riddisiddhi Bullions Limited, Mumbai
LAUNCH OF DBTL (DIRECT BENEFIT TRANSFER FOR LPG) SERVICES
Presently Direct Benefit Transfer for LPG consumers is implemented through Aadhar seeding in Bank
accounts and onward registration of Aadhar numbers with Consumer numbers at OMC portal. _ Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Now, National Payments Corporation of India (NPCI) has implemented ―Direct Benefit transfer for LPG‖ for seeding of LPG consumer ID in Bank accounts directly. A meeting was held in the Prime Minister‘s office on 22.10.2014 on issues relating to DBTL. It has been decided as under: ―Multiple approaches will be used for seeding LPG databases with bank accounts and Aadhaar numbers. Oil Marketing Companies (OMCs) will collect Aadhaar numbers and Bank account details at LPG distributors and through drop boxes at other locations. Bankers could also use the Pradhan Mantri Jan Dhan Yojana methodology and data collected to assist in the seeding process. Two modes of seeding of bank accounts in LPG database are available in this scheme: (a) Bank accounts details captured by OMCs (Oil Marketing Companies) and bank account information (account number + IFSC + name of account holder) will be sent to banks electronically via NPCI and banks will confirm the veracity of the information as per their records. Thereafter OMCs can seed that bank account information in the LPG database. (Option 1) (b) LPG consumer can approach Bank directly. LPG consumer ID will be captured by bank at the branches against the bank account and the pair of LPG consumer ID details and bank account information will be then electronically sent back to OMCs by bank.(Option 2)‖
FINACLE MENU OPTION :
Enter menu ―DBTLE‖ after login into finacle for entry & DBTLV for verification Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . SALIENT FEATURES OF RETAIL CREDIT SCHEMES
Oriental Education Loan Scheme (studies in India & Abroad) Eligibility Student who is an Indian national, meritorious student and has secured admission in an institute recognized by a statutory body or by the Bank India – Rs.10.00 Lac
Considered under Priority Abroad – Rs.20.00 lac-
Higher loans can be sanc HO/RO authorities Other institution Rs 25.00 Lacs Without Rs 10.00 Lacs Without Actual as per fee structure Collateral Security Collateral Security In case higher loan limit is requested (from the above mentioned limit) for category A & B institutions, 100% tangible security with value equivalent to loan amount is required. Category A
Category B
Other Institutions
Up to Rs 4.00 Lacs
Above Rs 4.00 Lacs
abroad – Rs 1000.00 (fee would be refunded after taking course) Rate of Interest
For Category A
Base Rate
For Category B
BR+0.50%
Others- General & working Up to Rs 4.00 Lacs
BR + 2.50%
Third Party Guarantee
4.00 Lacs &
Upto Rs 7.50 Immovable Property or
Tangible Assets
Above Rs 7.50 Lacs
For Vocational Education
BR+2.50%
Simple interest till moratorium period. If the monthly interest is serviced during moratorium period, concession of 1% in ROI is allowed. 0.50% concession on ROI for women beneficiary. SC/ST & disabled students. However, the 0.50% concession will be available for only one characteristic Co-obligation of Parents / Guardian. In case of married person, co obligator can be either spouse or parent or parent in law. Parental co-obligation can also be substituted by a suitable third party guarantee, power vested with RLCC-RH. (Circular No.
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . HO:Retail:39:2014-15:764 dated 19.12.2014)
For category A & B institution:
Loan Limit
Collateral Security
For Category A institutions Upto Rs 25.00 Lacs For Category B institutions Upto Rs 10.00 Lacs For other Institution:
Up to Rs. 4 lac –Nil, > Rs.4 Lac to Rs.7.50-Lac:- One Guarantee.> Rs. 7.50 :Mortgage /
Extension of Charge or NSC/ UTI / LIC / FDR/Bonds along with assignment of all future income ( For serving professionals/Executives & Defence Personnels: One personal guarantee and post dated cheques from salary account) For loans upto Rs.7.50 Lacs-upto 10 years, For loans above Rs.7.50 Lacs- upto 15 years Loan is repayable in EMI (excluding moratorium period i.e. Study period + grace Period) Category
For study India/ Abroad
(Rs. In lacs)

Points to remember:
 Under component of finance, College bus fare in case of study in India is also covered. (Circular No. HO:Retail:39:2014-15:764 dated 19.12.2014)
 Interest switch over option fee 0.50% of outstanding loan amount as on date (Circular no.
HO:Retail:19:2014-15:442 dated 29.08.2014)
 As payment of interest is optional during the moratorium period, education loan cannot be classified as NPA during the moratorium period. (Circular No. HO:Retail:35:2014-15:650 dated
10.11.2014)
 In case the education loan becomes NPA there shall not be any reversal of interest accrued during the repayment holiday/moratorium period. (Circular no. HO:Retail:47:2013-14:1182 dated
28.03.2014)
 Under follow up monitoring, branches need to contact college/University to obtain progress report on the student. In case of foreign study loan Branches shall obtain SSN/Unique identification number/ ID card and note the same in Banks record. PAN card is not mandatory for availing student loan. UIDAI may also be captured in system. For recovery of dues practices such as displaying names and photographs of defaulting students be stopped herewith. (Circular no. HO:Retail:32:2013-14:841 dated 14.12.2013)
 If the repayments in education loans are extended due to revision in the repayment period under the new Model Education Loan Scheme the same may not be treated as restructuring. However, this treatment would be available only to education loans which are standard in the books of banks on the date of such extension of repayment period. Further, such extensions should not be given by banks with a retrospective effect and any extension in repayment period should be need based and take into account the repayment capability of the borrowers.
(Circular no. HO:Retail:20:2013-14:568 dated 13.09.2013).
 Collateral free loan upto Rs. 20 lac to IITs/IIMs/XLRIs students and Rs. 25 Lac to students of ISBs. The existing approval for considering Education Loans upto Rs 7.50 Lacs Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . irrespective of rating grade as applicable under Education Loan scheme shall remain
continue. (Circular no. HO:Retail:09:2013-14:181 dated 20.06.2013)
 Financing to more than one member of the family will be considered as separate. Education loan is not a loan for a family as a unit but it is individual wise.  Education loan to the students of study centers/ distance learning mode by some universities such as Punjab Techincal University/ Manipal University etc is not permissible.  Medical courses offered by Institutions in Nepal, approved by Medical Council of India only are eligible for granting education loan. Any Indian Citizens who intend to obtain primary medical qualification from any foreign country on or after 15th May‘2013 are not required
to obtain Eligibility Certificate from Medical Council of India. (Circular no.
HO:Retail:42:2013-14:1035 dt: 07.02.2014)
 Caution deposit, Building fund/ refundable deposit supported by Institution bills/ receipts, subject to the condition that the amount does not exceed 10% of the total tuition fees for the entire course.  Purchase of computers-essential for completion of the course*. Purchase of books/ equipments/ instruments/ uniforms*. Any other expenses required to complete the course-like study tours, project work, thesis, etc*. * A realistic assessment may be made for the requirement under these heads, however the maximum amount under these heads
be capped at 20% of the total tuition fee payable for completion of course
 Discretionary power to consider loan for Commercial Pilot Licenses and Air Hostess is presently vested with Head Office.  Irrespective of rating grade, For category A Institute Rs. 25.00 Lac, For category B institute Rs. 10.00 Lac and for other institutes Rs. 7.50 lac may be sanctioned Padho Pradesh – Scheme (Circular HO: Retail:25:2014:417 dated 29.08.2014)
Objective
The objective of scheme is to award interest subsidy to meritorious students belonging to economically weaker section of minority
communities. Student should have secured admission for Masters, PHD,
M. Phil. Scheme is applicable for higher studied abroad.
From all sources Rs 6 Lac (to applicant and his /her parents)
ceiling
Interest
Interest shall be borne by the Govt of India till the moratorium period of edu loan (course period+1years or six month of getting job)
Oriental Car/Vehicle Loan Scheme for General Public
Eligibility
For two Wheelers - Rs 10,000/- per month gross
For Four Wheelers: Rs 20,000/- per month gross
For existing Large and Mid corporate borrower Rs 40000 per month
a) Salaried Individuals with confirmed / minimum 1 year of service. The length of
previous employer's service(s) may also be taken into consideration for the
criterion of 1 year service.
b) Professionals (including doctors)
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . c) Business entities Established business for not less than two years.
d) Agriculturist based on their land holding and repayment capacity.
e) Non-Resident Indians- Jointly with Resident Indians (close relative)

OPEN CAR LOAN: Existing Large & Mid Corporate Borrowers (Firm/Company)-
Exposure Limit Rs. 10.00 crores and above Two Wheelers - Rs 10.00 Lac &
Four Wheelers- Rs 100.00 Lac (For 2nd Hand car loan – 25 Lac)
In case of salaried person 30 month gross salary/ pension subject to take home criteria based upon gross monthly income as below Upto Rs 50000/- pm
40% Above Rs 50000/-pm
NORMAL / CARD RATE
BR+0.50%
BR+0.75%
For 2nd hand car loan – BR+3.00%
* Additional concession of 0.25% in rate of interest for captive/ loyal customers
1. Reimbursement of finance for new four wheelers purchased out of own funds from the authorized Car dealer. of finance
2. The reimbursement shall be within 3 months of purchase and shall be treated as new 15% on on-road cost Old Car: True value(TVS): 20%, Others (Non TVS): 30%
Process Fee: 0.50% Max. Rs.7000 Prepayment Penalty / documentation charges/ upfront fee- NIL New Car 84 Months ; Business/professional Agriculturist pensioner salaried Age of Vehicle
Repayment Period
If car is older than 3 yrs & upto 4 yrs. If car is older than 2 yrs & upto 3 yrs. If car is upto 2 yrs old Duration of crop For 2nd Hand car loan:
Hyp. of New Two wheeler / Four wheeler purchased out of Bank Finance For Two wheelers
If borrower gross monthly income is below Rs30000.00 One personal guarantee For Cars/MUVs
If borrower gross monthly income is below Rs40000.00 One personal guarantee Incase of 2nd hand car
One third party guarantee acceptable to Bank
Show room price + one time road tax + Registration Charges & First year's
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . insurance cost
OPEN CAR LOAN: Hyp. Of new CAR/ MUV, Collateral :NIL 2nd Hand Car Loan Rs 2 Lac (As RH Rs 50 Lac (As RH Rs Rs 15 Lac (As RH 10 Lac) Rs 2 Lac (As RH Rs 100 Lac (As RH Rs Rs 15 Lac (As RH Rs 10 Lac) Rs 2 Lac (As RH Rs 100 Lac (As RH Rs Rs 15 Lac (As RH Rs Points to remember for interview purpose:
1. The payment to car dealer will be made on case to case basis i.e. condition of sourcing 10 cars
is waived. (Circular no. HO:Retail:39:2014-15:764 dated 19.12.2014)
2. Income of spouse,Father,Mother, Brother, Son, Daughter in law & Unmarried daughter can be co-applicant in the account. (Circular no. HO:Retail:34:2014-15:649 dated 11.11.2014)
3. Close relative in case of NRI for considering Retail Loan are Spouse, Father, Mother (including step mother), Son (including step son), Son‘s wife, Daughter (including step daughter), Daughter‘s husband, Brother (including step brother), Brother‘s wife, Sister (including step sister), Sister‘s husband. HUFs are not eligible. (Circular no. HO:Retail:32:2014-15:610 dated
27.10.2014)
4. In case the vehicle is financed in the name of company, there is no need to register the
charge with ROC as specify charges or vehicle is already registered with RTO for hypothecation of charge. (Circular no. HO:Retail:14:2014-15:217 dated 19.06.2014)
5. In built sanction of four wheeler loan to borrowers availing regular loan credit facilities from Bank for last one year. Validity of sanction upto one year/ date of renewal whichever is earlier. Loan limit Income upto Rs. 50000 p.m. – Rs. 5.00 Lac and And Above Rs. 50000 p.m. – 10 Lac. Equivalent to 20 times of gross annual income. Process fee shall be charged at the time of disbursement only. Clause of per car sub limit is removed for RLCC. (Circular no.
HO:Retail:14:2014-15:217 dated 19.06.2014)
6. Classification of advance will be as per activity of borrower. Same chassis no. & Engine no. Be mentioned on Vehicle; Invoice & RC Book. Retail Credit Scheme: Housing Loan (Oriental Home)

Eligibility
Salaried employees , Self Employed. Professionals, Businessmen, Farmers , HUF.(including Staff, NRIs & PIOs) having assured source of income. For Business man- 40 times Gross monthly Income and for salaried person- 60 times
Gross monthly Income Rs.15.00 lac(Furnishing) (restricted to 30% value of present realizable value of house / Irrespective of loan
limit
Base Rate
For 3rd house onwards
BR + 0.50%
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Margin /  Net Take home Criteria
Upto Rs 5 Lacs
Above Rs 5 Lacs & Upto Rs 10 40%
Lacs
Above Rs 10 Lacs
 Margin:
Above Rs 20 Lacs to 25% of cost
of
renovation
 Prepayment penalty is Nil.
0.50% of loan amount subject to maximum of Rs. 20000/- plus service tax,
if any. 100% concession under Festival Bonanza Offer (Circular no
HO:Retail:40:2014-15:771 dated 29.12.2014)
Minimum Age: 18 years as on date of application
Maximum Age:
For salaried (with pension) & other upto 70 years
Individuals
For Salaried (Non Pensionable)
upto 60 years or superannuation, whichever is earlier For Home Loan –Upto 360 months, including the moratorium period of 18 months
subject to age of dwelling unit as under:
Age of Dwelling unit less than 10 Years
Maximum 30 Years
Age of dwelling Unit Older than 10 Years
Maximum 25 Years
Primary Equitable/ Registered Mortgage of financed property/property proposed to be furnished; Collateral- Nil w.e.f. 15.11.2014 (Scale V to
Purchase/construction Repair/ and (Oriental Personal loan VII – as RH
home loan scheme for existing Rs 5 Lac (As RLCC RH Rs 15 Lac) Rs 5 Lac (As RLCC RH Rs 15 Lac) As RLCC RH Rs 500 Rs 5 Lac (As RLCC RH Rs 15 Lac
Points to remember for interview purpose:
The criteria for assessing MPBF by Gross Income is removed. MPBF be assessed on the basis
of Margin & Net Take Home Criteria only, whichever is less. (Circular No. HO:Retail:48:2014-
15:980 dt: 17.03.15
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . As per RBI guidelines, In cases where the cost of the house/dwelling unit does not exceed Rs 10.00 Lacs, stamp duty, registration and other documentation charges may be added to the cost of the house/dwelling unit for the purpose of calculating LTV ratio. (Circular No. HO:Retail:
46:2014-15:952 dt: 07.03.15)
 In case of professionals, Self Employed person and business man, two years average
income be considered for arriving MPBF under home loan scheme. However, it must be
ensured that two IT returns not to be filed together.
 No loan shall be given in respect of properties meant for residential use but which the
applicant intends to use for commercial purposes.
Value to loan ratio should be kept at 150% (or Loan to Value Ration to be kept at 66.67%) in case of extension of charge in other loan account. (Circular no. HO:Retail:32:2014-15:610 dated
27.10.2014)
ROI for 3rd House onwards is BR+0.50%. Along with GLPP premium, Purchase price &
installation charges of rooftop Solar PVs and non solar lighting, wiring and other such
fittings shall also constitute component of finance. (Cir/HO: Retail:39/2014-15:764 dated
19.12.2014).
 Power to Takeover of HL is delegated to BM provided account should be classified as
standard Regular by the other Bank. (Cir/HO: Retail:39/2014-15:764 dated 19.12.2014).
 Loan amount for purchase of plot should not exceed 50% of the eligible loan amount.  Sanctioning of Home loan to borrower who defaults in CIBIL reports other than Credit card account lies with HLCC-ED. (Circular no. HO:Retail:40:2013-14 dated 23.01.2014)
 Banks charge of mortgage shall be noted in the Central Registry System within 30 days of creation of such charge The clause regarding first right to refusal by our Bank be invariably incorporated in the
sanction letter of housing projects financed by the Bank. (Circular no. HO:Retail: 06:2014-15:18 dated 09.04.2014)  Power of Concession in ROI to RH To captive/loyal customers who are having annual
average balance in their saving account Rs. 1.00 Lacs or in current account Rs.5.00
Lacs and above. As well as to Directors, Partners or Proprietor of all Cash Credit account
holders having Credit Rating upto ―4‖ for last 24 months  The penal interest shall be charged at the rate of 2% over and above the normal rate
of interest on irregular amount of loan and for the period of irregularity
Classification of housing loan under priority sector (Circular no. HO:Retail:41:2014-15:792 dated
30.12.2014)
(with Other Center population above 10 lac) Purchase/construction Loans granted for construction of toilet in the house qualify for classification under priority sector. The classification of advance under Priority sector will depend on location of the property and not on the location of the branch.  Oriental Home Loan Point is launched at New Railway Road branch (0071) Gurgaon with the objective of marketing of Retail Loans, expeditious sanctions and disbursement within 5
working days. (Circular no. HO:Retail:37:2014-15:705 dated 27.11.2014)
All home loan account to be reviewed annually. (Circular no. HO:Retail:31:2014-15:589 dated
17.10.2014)
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Wherever Registered/Equitable mortgage cannot be created in case Undertaking as per annx 14, security documents such as Annx 17 & 18, Power of attorney
as per annex. 6 and letters from borrowers to reinforce the right of the Bank to recover its
dues. (Circular HO:Retail:30:2014-15:588 dated 17.10.2014)
Maximum limit of eligible housing loans under CRGFS has been enhanced from the present ceiling of Rs. 5 lac to Rs. 8 Lac. (Circular no. HO:Retail:33:2014-15:619 dated 01.11.2014)
No home loan to be considered for HUF entities or to partnership firms where HUF is a partner. (circular no. Retail:22:2013-14:578 dated:17.09.2013)
 Terms of Repayment  EMI; or servicing of interest during moratorium period (Max 18 months)  Payment of only interest for first five years and thereafter EMI  Request for preponement of repayment period can be considered once during currency of loan Repayment of agriculturist may be by way of monthly/quarterly/half
yearly instalments.
 If borrower makes bullet payment, EMI can be reset according to residual period.
Rajeev Rinn Yojna (RRY)
(Circular No. HO:Retail:27/2014-15:500 dated 19.09.2014)
Eligibility
Below Poverty Line(BPL): person holding BPL card issued by
State Government
Economically Weaker Section (EWS): Person having an average
annual income upto Rs 1 Lac
Low Income Group (LIG): Household average annual income
between Rs 1 Lac and uptp Rs 2 Lac
 IT Return/Form16, if available
Certificate
 Income certificate issued by the competent authority as
notified by the respective State Govt. Notified competent
authority is available on
 Self declaration form along with income certificate
Loan limit
Rs 5.00 Lac
Rs 8.00 Lac
Interest
Interest subsidy is available for loan amount upto Rs 5 lac Calculation of rate of interest for beneficiary would be net of subsidy Security
Mortgage of unencumbered dwelling unit standing in the
name of borrower
Loans under the scheme are covered under Credit Risk
Guarantee Fund Trust for Low Income housing
Repayment
20 Years (maximum)
period
Moratorium
24 months (maximum)
Interest charged in the account need to be serviced and can not be Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . capitalized Subsidy is provided by HoHUPA during the period of moratorium Process Fee
Rs. 500.00 is provided by Ministry and same may be treated
as process fee
Size of dwelling
dwelling unit
unit
Minimum Size
Maximum Size

Points to remember:
 In case of NPA accounts, subsidy will be suspended.  Cost of advocate, valuer, mortgage, insurance shall be borne by the applicant.  Location of land should be in urban areas where total population should not be less that 1 Lac as per 2011 census. Oriental Personal Loan Scheme for Existing Home Loan
Borrower
(Circular No. HO:Retail:21:2014-15:441 dated 29.08.2014) & (Circular no. HO:Retail:32:2014-15:610 dated
27.10.2014)
 Purchase of consumer durables, kitchen equipments and furnishing items such as TV, Fridge, AC, Collers, curtains including the insurance thereof  For purchase of GLPP  For any personal use, which is not speculative Nature of facility TL and OD Eligibility Existing standard regular housing loan borrower(s)  Construction of house is completed and mortgaged Min - Rs 1 Lac ; Max: Rs 5 Lac OR
10% of sanctioned limit under HL ; whichever is lower
Net take home will 30% of their gross annual income
Margin – 25%
Extension of charge or declaration stating  The Bank can extend mortgage as and when required  The borrower will not create any other charge  Title deed will remain with the Bank till the currency of loan Floating rate of interest with monthly rest For Male Borrowers Term Loan
For female Borrowers
BR + 1.00%
For Male Borrowers Overdraft Limit
For female Borrowers
BR + 1.00%
In case loan is availed jointly by male & female borrower, BR+1.50% rate of interest shall be charged. Process fee
0.50% of the loan amount of Rs.500 whichever is maximum
Repayment
For Salaried (with pension)
For non- salaried (without
Upto 60 years
pension)
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . *Discretionery power as same as renovation/repair of Housing loan scheme.
Points to remember:
1. Irrespective of the fact that home loan has been sanctioned under RO/HO power, BI can
consider the personal loan under the scheme as per vested power. (Circular No.
Ho:Retail:34:2014-15:649 dated 11.11.2014)
Oriental Mortgage Loan Scheme (OMLS)
Purpose
The loan can be used to meet any legitimate need based Investments /
expenses except speculative & prohibited purposes as restricted by Law
A) For Business Entities facility
a. Term Loan b. Overdraft limit c. Term Loan + Overdraft Limit (COMBO OFFER) b. Overdraft limit Loan limit
Max Rs 5 Cr (under MPBF calculation)
Mortgage (Registered or Equitable) of self-occupied Residential / Commercial /
Industrial Land & Building standing in the name of individual / joint owners / close
relatives who will also stand as Guarantors In case of let out properties, RLCC-RH & above is empowered to permit for accepting let out property as security. Branches shall not have any power for accepting let out
properties.
(The Loan/Overdraft limit will be repayable upto maximum age of 75 years of
Guarantor.)
Loan against agricultural land / plot of land (plot in isolation) partially
constructed property shall not be granted.
Properties let out to our bank for premises shall be considered as self occupied.
Loan against agricultural land / plot of land (plot in isolation) partially
constructed property shall not be granted.
Assessment
 50% of the realizable value of the property (overall maximum limit).
of loan limit
 36 months of gross income in case of salaried persons.
 4 times of average net annual income of last 2-3 years in case of persons other than
Whichever is less.
Net Take Home: For individual : 30%;
ROI BR+2.25%; Process fee
Term Loan- 0.50% of Term Loan + Service Tax, if any (One Time Fee) Overdraft- 0.10% of loan amount + Service Tax, if any (Recurring Fee). Documentation charges
Up to Rs 2.00 lacs Over Rs 2.00 lacs to Rs 10.00 lacs Over Rs 10.00 lacs to Rs 25.00 lacs Over Rs 25.00 lacs to Rs 50.00 lacs Over Rs 50.00 lacs to Rs 100.00 lacs Over Rs 100.00 lacs Period of
A) For Business Entities
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
loan
a) Term Loan: Maximum upto 84 months repayable on EMI basis
b) Overdraft limit: 84 months subject to annual review with progressively reducing
limit at 15% p.a. of the original sanctioned limit, so as to liquidate the facility within the maximum period of 7 years. (The loan shall be reduced in equated manner on yearly basis). c) Term Loan + Overdraft Limit (COMBO OFFER): 60% of loan amount will be
in the shape of Term Loan repayable in 84 months & 40% in the shape of Overdraft limit (Non-reducing) to be renewed annually. B) For Salaried
a) Term Loan: Maximum upto 84 months repayable on EMI basis.
b) Overdraft limit: Overdraft facility will be renewed on yearly basis. The 15%
reduction shall commence 7 years prior to date of superannuation in case of Non- pensioner employees. In case of pensioners, the 15% reduction shall commence once the employee reaches the age of 63 years. HLCC-ED may consider to increase the tenure of the loan to a maximum of 10 years Discretionery Scale
Power of sanction
Rs 20 Lac (to use judiciously) Rs 75 Lac (As RH – 100 Lac) Rs 75 Lac (AS RH – 500 Lac) Rs 75 Lac (As RH 1000 Lac) Ind – Rs 7500 Lac Group – Rs 15000 Lac Points to remember:
1. Sanctioning of staff under OMLS scheme power vested with RLCC-RH (for the staff worked at
branches/STC (other than STC Noida) etc and staff posted at HO power vested with HLCC-ED.
(Circular HO:Retail:39:2014-15:764 dated 19.12.2014)
2. Property already mortgaged in any existing loan account of same borrower can be extended
for the loan availed under OMLS/OBLS scheme provided value to loan ratio need to be maintained at 150% (minimum). (Circular no. HO:Retail:32:2014-15:610 dated
27.10.2014)
3. Criteria for net take home are not applicable for Firm/company. Income as declared in the income tax returns / assessments and / or supported with financial statements and / or certificate from a qualified CA shall be considered. 4. IMAC rating model will be utilised for loans to individual (where financial is not available) for personal use. However, where loan is sanctioned for business model OTLS scheme be used. (Circular no. HO:Retail:17:2013-14:508 dated 26.08.2013) 5. The property can be kept as security in the account of owner or close relatives (viz. spouse, parents, brother, sister, son, daughter) or business concern 100% owned by the owner / such close relatives. Property charged in OMLS account may be extended to cover other facility to the extent of spill over available i.e. property value in excess of 200% of the limit (O/S in case of term loan & sanctioned limit in case Overdraft- as per present valuation) can be extended to cover other facility sanctioned to Owner. (Amended vide Circular no. HO:Retail:53:2014- 15:988 dt: 20.03.2015)
Oriental Business Loan Scheme (OBLS)
_
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
Purpose
To provide hassle free credit to meet working capital requirements / augment long-term margin /financing of fixed assets related to business activity or for expansion of business to Traders, Micro, Small and Medium Enterprises (Manufacturing and
Service),Contractors /Commission agents, and Authorized service centre /Service
Sector viz. hotels, guest houses etc. Purpose not covered
For speculative & prohibited by law Advance shall not be granted for real estate/capital market/investment in
or loan to associates/sister concern agents/Doctors/ Professionals
a) Overdraft limit for working capital purpose. facility
b) Term Loan/Demand Loan to acquire fixed assets for general business purposes. c) Non fund based limit for above a) & b) purposes.
Elligibility
1. Proprietorship, Partnership firms, Private / Public Ltd. Cos., engaged in business activity Business for 1 year 2. Business units established by close relatives of existing customers even if these are established for less than 1 year. The cash generation and repaying capacity of above said business establishment shall be the primary criteria for considering term loan under the scheme. Security
1. Mortgage (Registered or Equitable) of immoveable property(s)/ factory land and
building and / or any other 2. Property (Land & Building) standing in the name of individual/joint owners/
promoters, viz. Proprietor/ Partners/Directors/close relatives who will also stand as Guarantors 3. The loan under the scheme shall be granted against self occupied property by its
owner. In case of let out properties, RLCC-RH & above is empowered to permit for accepting of such property as security. Branches shall not have any power for accepting let out properties. Note: The loan against agriculture land/plot of land (plot only in isolation)/
partially constructed property shall not be granted.
Loan limit Rs 500 Lac; ROI - BR+2.25%
1. Working Capital Finance--50% of the realizable value of the property Or 20% of
the estimated annual sales/income, Wherever the financial statement are available.
However, if the party is not maintaining proper financial statement, such as Commission
Agents etc. then 4 times of annual income (subject to cash flow/repaying capacity)
,Whichever is less
2. Term loan: 50% of the realizable value of the property Or 75% of the assets to be
created out of term loan. Whichever is less.

Working capital finance and term loan together should not exceed 50% of the
realizable value of the property taken as collateral security.
1. Working capital- Rs 100.00 per lac plus service tax.
2. Term / Demand loan - Upfront fee of 0.50% of the loan amount plus service tax, if any
1. The party shall exclusively deal with our Bank for all intent and business purpose. An
undertaking to this effect shall be obtained and kept on record. EXCLUSIVE
2. The OD account shall be monitored and ensured that minimum 60% of turnover is
being routed through the account. In case of non compliance, 1% penal interest shall be charged over and above the normal rate of interest. The compliance of this clause shall be ensured at the time of annual review/renewal of the account. 3. In case the loan is availed in shape of term loan, the concerned borrower shall also maintain their operative account with us. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
Points to remember:
1. Property already mortgaged in any existing loan account of same borrower can be extended
for the loan availed under OMLS/OBLS scheme provided value to loan ratio need to be maintained at 150% (minimum). The property can be kept as security in the account of owner or close relatives (viz. spouse, parents, brother, sister, son, daughter) or business concern 100% owned by the owner / such close relatives. (Circular no. HO:Retail:32:2014-15:610 dated
27.10.2014)
2. Property or security already charged in OMLS/OBLS account may be extended to cover other
facility to the extent of spill over available i.e. property value in excess of 200% of the limit (o/s in case of term loan & sanctioned limit in case of overdraft as per present valuation) can be extended to cover other facility sanctioned to owner. (Circular no. HO:Retail:32:2014-15:610
dated 27.10.2014)
3. In case of let out properties RLCC-RH & above shall be empowered to permit the accepting let
out property as security. Branches shall not have any power for accepting let out properties under OBLS/OMLS Scheme. (Circular no. HO:Retail:32:2014-15:610 dated 27.10.2014) Properties
let out to our Bank for premises shall be considered as self occupied.
4. Loans to restricted sector such as SME & Others) upto Rs 10.00 Cr dealing in Gems & Jewellery/Software/IT Enterprises/Call Centres is permitted under OBLS/OMLS Scheme. (Circular no. HO:Retail:32:2014-15:610 dated 27.10.2014)
5. Condition for primary security as Hypothecation of stock and Book debt has been removed. Stock statement is not insisted. However end use of fund need to be ensured when loan is given for business purpose. (Circular no. HO:Retail:32:2014-15:610 dated 27.10.2014)

Oriental Personal Loan scheme (OPLS-Govt)- Customised
scheme for PSUs & Central/State Govt employees (Working &
Pensioner)

To meet personal/ family expenses like marriage/education/family functions / purchase of consumer durables or any other legitimate purpose excluding for speculation purpose. of For working :-
Facility
Term Loan : 60 EMIs (subject to remaining period of service) For pensioners:-
Term Loan: 36 EMI, subject to repayment within maximum 70 years of age.
Eligibility
1. Permanent and confirmed employee of Public Sector Undertaking (PSU) and Centre / State Govt. Deptt. and other Government institutions like Universities/Colleges etc.
having their salary account with our bank.
2. The net monthly salary should not be less then Rs 10,000/-. 3. The net take home salary should not be less than 30% of gross salary after deducting the EMI of the proposed loan. 4. Eligibility for Pensioners:
a) Maximum Age should not exceed 68 yrs. b) Pensioners of our bank staff are also eligible provided disciplinary action are not pending against them. Net Take home pension should not be less than 50% of Gross Pension (including the installment of proposed loan). of a) Up to 15 times net take home salary with a max of Rs 5.00 Lacs.
b) For pensioners: 12 month of pension with a maximum ceiling of Rs 2.00 Lacs. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Security
a) One personal guarantee preferably of fellow employee, subject to the condition that one employee will not stand as guarantor in more than two accounts. b) For Pensioners: Guarantee of the spouse eligible for family pension or in case of non-availability of spouse any other family member or third party guarantee acceptable to the bank. BR + 2.25% p.a. with monthly rest
interest
(Floating rate of interest) Penal
Interest
2% penal interest over the normal lending interest rates on the overdue amount for irregular period. No prepayment penalty to be charged. Penalty
Process/
0.50% of the loan amount with a minimum of Rs 500/ +Service tax, if any. upfront fee
Points to remember:
1. The condition of obtention of employees undertaking has been waived off. However undertaking from employee shall be undertaken for recovery of monthly dues, undertaking addressed to employer for release of terminal benefit in case of eventuality in favour of our Bank. Copy of the same to be forwarded to employer through registered AD. (Circular no. 2. Loan to staff members under OPLS Govt scheme is permitted for intervening period i.e. till they get eligible for staff OD facility. Officer – Rs 3 Lac, Non Subordinate –Rs 2 Lac, Subordinate – Rs 0.75 Lac. (Circular no. HO:Retail:22:2014-15:443 dated 29.08.2014) Oriental Personal Loan Scheme (OPLS - Corp)
To meet personal/ family expenses like marriage/ education/family functions / purchase of consumer durables or any other legitimate purpose excluding for speculation purpose. Type of
Facility
Term Loan : 60 EMIs (subject to remaining period of service) 1. Permanent employee of Corporate and other reputed non-government organizations
/ institutions including college / schools etc. having their salary account with our bank. Eligibility
2. Minimum 3 years of service, including service with the previous employer(s), if any.
3. The net monthly salary should not be less then Rs 10,000/-.
4. The net take home salary should not be less than 30% of gross salary after
deducting the EMI of the proposed loan Amount of
Up to 15 times net take home salary with a max of Rs 5.00 Lacs. (For Existing Large & Mid corporate borrower – Rs 15 Lac, upto 1.5 time of net annual Security
One personal guarantee preferably of fellow employee, subject to the condition that one employee will not stand as guarantor in more than two accounts. BR + 3.25% p.a. with monthly rest (Floating rate of interest).
interest
BR + 2.00% p.a. (For existing large and mid corporate scheme)
2% penal interest over the normal lending interest rates on the overdue amount for Interest
irregular period. Pre-payment
Penalty
No prepayment penalty to be charged. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Process/
0.50% of the loan amount with a minimum of Rs 500/ +Service tax, if any. upfront fee

Oriental Loan against Gold Ornaments Scheme
Eligibility
All individual / proprietors borrowers For Non-agriculture purpose Demand Loan b) Overdraft Type of facility For Agriculture purpose
For Non-Agriculture purpose : Maximum Rs 50.00 Lacs per borrower Loan Limit
For Agriculture purpose : Maximum Rs 10.00 Lacs per borrower All type of agriculture / allied activity, Business enterprises, Any other activity taken up by the applicant for self employment, Personal consumption needs, non speculative purpose. 70% of rate of 22 Carat gold jewellery or 70% of value appraised by Appraiser, whichever is less. Assessment of
Loan limit
Rate of 22 Carat gold will be updated on e circular site from time to time. Present loan
amount is Rs 1700 per gram. Amended vide Circular no. HO:Retail:52:2014-
15:987 dated 20.03.2015
Upto Rs 25000/- Rs 100/- Above Rs 25000/- 0.25% of the loan amount Appraiser fee
(The fee shall be borne by the borrower) In the eventuality of steep fall in gold price and if margin goes even below 15%, the bank shall issue a notice to the borrower to deposit the shortfall amount within 7 days Risk mitigation
measures
of issue of notice failing which the Bank shall take appropriate action to safeguard the Bank‘s interest. A pre-drafted undertaking to this effect be obtained from the borrower while considering the proposal. This undertaking be got duly vetted by legal retainer.  Pledge of gold ornaments  Pledge of Gold coins specially minted & sold by the bank having per coin weight Security
upto 20 gms. The aggregate weight of Gold coins shall be restricted upto 50 gms Gold loans can be considered against 18 carat & above purity of gold.
(The security is kept under joint custody of Branch Official & Cashier)
1. For Non-Agricultural Purposes - 30%
2. For Agricultural Purposes
a) For Demand Loan/ CC/ OD: 25% against value of gold ornaments offered as
security as assessed / appraised by the approved valuer. b) For Term Loan: 50%
a) For Non - Agriculture purpose:
Nature of Facility
Rate of Interest (floating)
Overdraft Facility interest
b) For Farmers (Agriculture Purpose)
Nature of Facility
Loan Amount
Rate of Interest
Irrespective of amount production Demand Loan / Upto Rs 0.50 Lacs Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Above Rs 0.50 Lacs to Rs 2.00 Lacs Above Rs 2.00 Lacs a) Floating On monthly rest (in loan accounts other than Agriculture purpose).
b) For Agriculture purpose loan should be linked to harvesting of crops.
a) Upto Rs 0.25 lacs – NIL
b) Above Rs 0.25 lacs & Upto Rs 2.00 Lacs – 1% Penal Interest b) Above Rs 2.00 lacs – 2%
c) No prepayment penalty
Note: The penal interest shall be charged on overdue amount and for the
period of irregularity.
For Non-Agriculture: 0.50% of the loan amount plus service tax, if any.
For Agriculture:
Process fees
 Upto Rs 25000/- Nil  Above Rs 25000/- 0.50% of the loan amount plus service tax, if any. No documentation charges
a) Demand loan is to be liquidated within a maximum period of 12 months.
b) Overdraft facility shall be reviewed / renewed every year.
Repayment
c) The repayment period of term loan shall be as prescribed as per the
activity, coinciding the harvesting and marketing season / generation of
income from the activity.
 Primary gold i.e. gold in any unfinished or semi finished form & includes ingots, bar
blocks, slabs, billets, shots, pellets, rods, sheets, foils and wires shall not be pledged  Gold Bricks / Biscuits/Sikh Bangles / Kada need not be taken as security for advance Check points
 Silver or Diamond jewellery have not to be accepted for advance  Gold ornaments with names inscribed of person other than borrower (s) are not to  The valuation of the ornaments must be based on the weight and fineness of gold  No Objection Letter from wife of the borrower, stating no objection for the pledge of the gold ornaments 1. For agriculture purpose
Category of Branch Discretionary
2. For Non Agriculture purpose:
Power of sanction
 Bank has obtained master insurance policy from Oriental Insurance Company for indemnifying gold articles kept in the custody of Bank. The claim in respect of jewelry will be settled on the basis of value of ornaments recorded in the ornaments register at the time of their pledging. As such, It is to be ensured that 100% value is being recorded in the ornaments register at the time of pledging jewelry or ornaments Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
Oriental Loan to Doctors

1. FOR ACQUIRING PREMISES ON OWNERSHIP BASIS REQUIRED FOR RUNNING CLINICS/NURSING HOMES, 2. FOR PURCHASE OF FURNITURE & FIXTURE/FURNISHING, RENOVATING EXISTING CLINICS. 3. FOR PURCHASE OF STANDARD MAKE MEDICAL EQUIPMENTS/PROFESSIONAL TOOLS, COMPUTERS/UPS/ SOFTWARE/ LIBRARY/BOOKS QUALIFIED REGISTERED MEDICAL PRACTITIONERS WITH ELIGIBILITY CRITERIA
BUMS/DHMS/BHMS/ BPT/ MBBS/BDS & ABOVE. INDIVIDUALS, JOINT BORROWERS, PROPRIETORSHIP, PARTNERSHIP AND COMPANY (PVT./PUBLIC LTD.) CONSTITUTION OF THE BORROWER
CONCERNS WHERE MAJORITY OF SHARE HOLDING IS BY QUALIFIED MEDICAL PRACTITIONERS ONLY IN CASE OF FIRMS/COMPANIES. LOCATION
COMPOSITE LOAN LIMIT
LOAN AMOUNT
RURAL AREA & SEMI-URBAN B) CLEAN OVER DRAFT LIMIT - RS 5.00 LACS (SUBJECT TO TYPE OF FACILITY
AVAILABILITY OF TANGIBLE COLLATERAL SECURITY EQUIVALENT TO 200% OF THE OD LOAN LIMIT, WITHIN THE OVERALL COMPOSITE LOAN LIMIT CEILINGS). Normal ROI
If covered under
Loan upto Rs 50000/-
BR+1.75%
Loan above Rs 50000/- & upto Rs
BR+2.00%
Above Rs 2 lac to Rs 25.00 Lacs
BR+2.25%
BR+1.00%
Above Rs 25 Lacs to Rs 1.00 Crore
BR+2.50%, If
BR+0.50%, If CR-
(*CR- Credit Rating)
BR+2.75%, If
BR+1.00%, If CR-
RATE OF INTEREST (FLOATING)
BR+3.00%, If
BR+1.50%, If CR-
BR+3.25%, If
BR+2.00%, If CR-
BR+3.50%, If
BR+2.50%, If CR-
BR+3.75%, If
BR+3.00%, If CR-

IN CASE OF DELAYED PAYMENT, PENALTY OF 2% ON
THE OVERDUE AMOUNT FOR THE OVERDUE PERIOD
SHALL BE CHARGED.
PROCESS FEE
0.50% OF THE TOTAL LIMIT SANCTIONED SUBJECT TO MINIMUM OF RS 500/- +SERVICE TAX, IF ANY. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . For investment in equipment (original cost excluding land & building and furniture, fittings and other items not directly related to the services rendered) does not exceed Rs 2 Crore. Eligibility
Professionals holding a degree/diploma or who in the opinion of the Bank are Criteria
technically qualified or possesses skills in the respective field like registered practicing lawyers, Architects, Chartered Accountants, Chartered Engineers, Journalists, Management Consultants, Softw borrowers, proprietorship & partnership firms an UIR ED WITH THE HELP OF BANK'S FINANCE Maximum Term Loan: Rs 20.00 Lacs AND EQUITABLE MORTGAGE OF BUSINESS PREMISES IF FINANCED BY THE BANK.
a) Term loan and b) Clean Over Draft limit - R o availability of facility
tangible collateral security equivalent to 200% o FOR f tLhOe
C S:- (A) DOCTORS
overall composite loan limit ceilings). HAVING MBBS / BDS OR HIGHER QUALIFICATION :-
25% of the assets financed ONE THIRD PARTY PERSONAL GUARANTEE OF PERSON Loan upto Rs 50000
HAVING ADEQ BR
WOR TH PREFERABLY OF SPOUSE Loan above Rs 50000 & upto Rs 2.00 L(a
Bc) OTHERSBR
O PE RSONAL GUARANTEES FOR Above Rs 2 lac to Rs 20.00 Lacs
DOCTORS HA BR
QUALI25%
TIONS OTHER THAN ABOVE. Interest
FOR LOANS ABOVE RS 5 LACS AND UPTO RS 10.00
(floating)
LACS:-TANGIBLE & REALIZABLE COLLATERAL SECURITY
1. Interest rates on Housing/Car & Vehicle loans shall be charged as
EQUIVALENT TO 50% OF THE LOAN AMOUNT AND ONE per the rates applicable in respective scheme.
PERSONAL GUARANTEE PREFERABLY OF SPOUSE. 2. 0.25% concession to women beneficiaries.
FOR LOANS ABOVE RS 10.00 LACS:- TANGIBLE &
Process fee
0.50% of the total limit sanctioned subject to minim ECURITY EQUIVALENT TO 75% Hypothecation of assets purchased/Mortgage o ONE PERSONAL GUARANTEE PREFERABLY OF SPOUSE. Loans Upto ₹ 5 Lac: 50% of loan amount amount in the shape of
collateral security and one personal guar
antee, preferably of spouse LOAN CAN BE COVERED UNDER CGTMSE SCHEME
For Loans above ₹ 5 lac: 75% of loan amount both in the shape of
Security
collateral security and one personal guar BOVE f erCaObly o
SE .C URITIES ARE NOT
AVAIALBLE
In case the loan is required only for acquiring premises, no additional collateral security shall be insisted.  For purchase of car/vehicle security norms shall be as per car/vehicle loan Repayment
Maximum 84 months including moratorium period not exceeding 6 months. SECURITY
TOTAL REPAYMENT PERIOD INCLUDING MORATORIUM PERIOD SHALL NOT EXCEED 7 YEARS AND MAXIMUM EPAYMENT
MORATORIUM PERIOD SHALL NOT EXCEED 1 YEAR BASED ON MERITS
Oriental Scheme for Loans to Professionals

Oriental Loan to Traders

FOR WORKING CAPITAL REQUIREMENTS: FORDAY TO DAY BUSINESS NEED
FOR TERM LOAN:
 Acquiring premises/land & constructions on ownership basis required for running the business /financing of charges pertaining to conversion from lease hold to free hold of business premises.  For repair, furnishing, renovating existing business premises and/or purchase of furniture & fixtures. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .  For purchase of brand new equipments, business tools, computers, UPS, software TRADERS WHO ARE INDIVIDUALS, FIRMS, COMPANIES, CO-OPERATIVE SOCIETIES, DEALING IN THOSE GOODS, WHICH ARE NOT PROHIBITED BY RBI/GOVT SUCH AS SMALL BUSINESS CONCERNS/AGENCIES LIGIBILITY
PROVIDING SERVICES SUCH AS XEROXING, DRY CLEANING, LICENSEE TO DEAL IN PETROLEUM PRODUCTS / LPG, DRUG LICENSEE FOR THE APPLICABLE BUSINESS, PETROL PUMP DEALERS, AUTO SERVICES CENTERS ISD / STD / PCO BOOTHS AND OTHERS. THE MAXIMUM COMPOSITE LOAN RS 50 LACS SUBJECT TO FOLLOWING CEILING. 1. THE WORKING CAPITAL FACILITY SHALL BE ALLOWED BASED ON 20% OF ACTUAL/REALISTIC PROJECTED SALES. 2. IN CASE OF PETTY / SMALL BUSINESSMEN, BM MAY BE PERMITTED TO ALLOW COMPOSITE DEMAND OAN LIMIT
LOAN UPTO RS.2.00 LACS REPAYABLE IN 3 TO 5 YEARS ON THE BASIS OF HIS GENUINE BUSINESS
REQUIREMENT, WHERE THE BORROWER IS UNABLE TO FURNISH THE FINANCIAL PAPERS. FOR TERM
LOAN: 75% OF COST OF ASSETS ACQUIRED IN CASE OF TERM LOAN/ PREMISES TO BE ACQUIRED FOR
BUSINESS PURPOSE
25% ON STOCKS (WORKING CAPITAL) / ON PURCHASE OF SHOPS / OFFICE PREMISES Loan upto Rs 50000
Loan above Rs 50000 & upto Rs BR +2.50%
2.00 Lac
Above Rs 2.00 Lacs to Rs 25.00 BR +2.75%
Above Rs 25 Lacs to Rs 50 Lacs
BR+2.50% If Credit rating is A++ (1)
BR+3.00% If credit rating is A+ (2)
FLOATING)
BR+4.00% If credit rating is A (3)
BR+5.00% If credit rating is below A
(4,5,6&7)
IN CASE OF DELAYED PAYMENT, PENALTY OF 2% ON THE OVERDUE AMOUNT FOR THE OVERDUE PERIOD SHALL BE CHARGED. PROCESS FEE
0.50% OF THE LOAN AMOUNT WITH A MINIMUM OF RS 500/ +SERVICE TAX, IF ANY.
CASH CREDIT/ TERM LOAN UPTO RS 2 LAC: HYP. OF ASSETS PURCHASED OUT OF LOAN AMOUNT, 3RD
PARTY GUARANTEE OF ADEQUATE NET WORTH, STATEMENTS OF SALES, PURCHASES, GROSS PROFITS,
OVERHEADS AND NET PROFIT. COLLATERAL SECURITY EXEMPTED UPTO RS 2 LAC ONLY.
TERM LOAN/CASH CREDIT ABOVE RS 2 LAC AND UPTO RS 5 LAC- IN CASE OF CASH CREDIT LIMITS
HYP OF STOCKS, IN CASE OF TERM LOAN HYP. OF ASSETS PURCHASED OUT OF LOAN AMOUNT. COLLATERAL SECURITY IN SHAPE OF NSCS, LIC (SV) OR ANY OTHER TANGIBLE SECURITY WITH REALIZABLE VALUE, AT LEAST EQUIVALENT TO 25% OF THE TOTAL EXPOSURE ALONG WITH ONE THIRD SECURITY
PARTY GUARANTEE OF ADEQUATE NET WORTH ACCEPTABLE TO THE BANK. OR MORTGAGE OF IMMOVABLE
PROPERTY HAVING REALIZABLE VALUE AT LEAST EQUIVALENT TO 75% OF THE TOTAL EXPOSURE ALONG
WITH ONE THIRD PARTY GUARANTEE.
FOR LIMIT OF CASH CREDIT / TERM LOAN ABOVE RS 5 LAC
COLLATERAL SECURITY IN SHAPE OF NSCS, LIC (SV) OR ANY OTHER TANGIBLE SECURITY WITH REALIZABLE VALUE AT LEAST EQUIVALENT TO 50% OF TOTAL EXPOSURE ALONG WITH ONE PERSONAL GUARANTEE OF ADEQUATE NET WORTH OR EQUITABLE MORTGAGE OF IMMOVABLE PROPERTY HAVING REALIZABLE VALUE AT LEAST EQUIVALENT TO 100% OF THE TOTAL EXPOSURE.  Term Loan :- 3 - 7 years  Working Capital Limit up to Rs 5.00 Lacs shall be sanctioned for three years and
EPAYMENT
reviewed every year. LIMIT ABOVE RS 5.00 LAC SHALL BE RENEWED EVERY YEAR.
Oriental Scheme for Financing Autos/Taxis/Small Cargo Vehicles Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . To acquire Autos (3 wheeler), Taxis (4 wheeler) / Small Cargo Vehicles for commercial use For Individuals & purchase of one vehicle
Valid Driving License For purchase of More than one vehicle
Valid Driving License with Minimum experience of 3 years Eligibility
Individual, partnership, sole proprietorship, private Ltd. / Public Ltd. companies are all Note: The borrower shall obtain valid permit to ply the vehicle as per applicable rules of Regional Transport Officer (R.T.O). Loan Amount 85% of On Road price (As per pro-forma invoice). Upto Rs 10.00 lacs per vehicle subject to
aggregate maximum limit of Rs 50 lacs. Up to 10 (ten) vehicles per entity irrespective of it being an individual, partnership, sole vehicles
proprietorship, private Ltd./ Public Ltd. Companies. Security
Hypothecation of Auto/Taxi/ Small Cargo Vehicle to be purchased from Bank‘s Finance. (The hypothecation clause shall be registered with RTO) Loan upto Rs 5.00 Lacs No Collateral Security, Mandatory CGTMSE Guarantee Collateral
Loan amount above Rs 5.00 50% Tangible Collateral security in the shape of Lacs upto Rs 10.00 Lacs Immovable / liquid security or CGTMSE Guarantee
Security
coverage
Loan amount above Rs 10.00 100% tangible collateral Security in the shape of Immovable/liquid security or CGTMSE Guarantee
coverage
15% of the On-Road price of the vehicle(s). Loan Limit
Normal ROI
If covered under
Loan upto Rs 2.00 Lac
BR+2.00%
Above Rs 2 lac to Rs 25.00 Lacs
BR+2.00%
BR+1.00%
Above Rs 25 Lacs to Rs 1.00 Crore
BR+2.50%, If
BR+0.50%, If CR-
interest
(*CR- Credit Rating)
BR+2.75%, If
BR+1.00%, If CR-
(Current Base
BR+3.00%, If
BR+1.50%, If CR-
BR+3.25%, If
BR+2.00%, If CR-
BR+3.50%, If
BR+2.50%, If CR-
BR+3.75%, If
BR+3.00%, If CR-
In case of delayed payment, a penalty of 2% on the overdue amount for the overdue period Interest
shall be charged. Process Fee
0.50% of loan amount with a minimum of Rs 500/ + Service tax, if any. Repayment
60 months including moratorium period of 3 months. Servicing of interest during moratorium period is compulsory. Check points
Line of business, experience, driving history, invoice of dealer/vendor, inspection of vehicle. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
Oriental Scheme for Financing Against Govt. Securities/LICs
etc

1. Indian Nationals 18 years and above Eligibility
2. Firms/companies provided the offered securities are in the name of those firms/companies. To meet personal expenses/business expenditure except speculative/prohibited purposes. 1. Overdraft limit (renewable every year) Type of Facility
2. Demand Loan (repayable in 36 months) Amount of Loan Rs 50.00 Lacs (maximum)
Govt. securities, PSU Bonds, Securities/Relief Bonds issued by RBI/ICICI/IDBI, NSCs, Security
LIC Policies of LIC of India or any other such security transferable/assignable to the Bank. 1. 10% surrender value of insurance Policy 2. 25% of the face/accrued value of the security in other cases. Rate of interest BR + 2.00% p.a. with monthly rest
(floating)
Penal interest @ 2% p.a. over and above the normal lending interest rate shall be Penal Interest
charged on irregular portion & for the period of irregularity. Process/
Rs10/- per certificate with a minimum of Rs 50/ + Service tax, if any. However, upfront fee
postal charges, if any, shall also be recovered from the borrower. Through account of the borrower
Oriental Scheme for Beauty
Parlours/Boutiques/Saloon/Tailoring by women
Propose
To develop entrepreneur-ship among women and also to ensure the easy, timely and convenient access to women to institutional credit. of Term loan
facility
For the purchase of tools/equipment/furniture & fixture, shop etc.

Working capital
For running day to day expenses of business Applicant's
1. Proprietary concerns of women Eligibility
2. Partnership firms, where majority partners are women 3. Companies, where majority of promoters shares are held by women Loan Amount Upto Rs 10.00 Lacs
Out of which WC not to exceed Rs 5.00 Lacs Loan upto Rs 25,000/- Above Rs 25,000/- & upto Rs 2.00 Lacs Above Rs 2.00 Lacs & up to Rs 10.00 Lacs In case of purchase of shop the margin will be 25% irrespective of loan limit. Loan Limit
Normal ROI
interest
under CGTSME
(floating)
Loan upto Rs 50000/- Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . Loan above Rs 50000/- & upto Rs 2.00 Lacs Above Rs 2.00 Lacs & up to Rs 10.00 Lacs Penal interest @ 2% p.a. over and above the normal lending interest rate shall be Interest
charged on irregular portion & for the period of irregularity. Process fee
0.50% of the loan amount with a minimum of Rs 500/-. Security
Primary: Charge over the assets (movable & immovable) purchased out of Bank‘s
finance.

Collateral
 Up to Rs 2.00 Lacs – NIL  Above Rs 2.00 Lacs- Tangible collateral security up to 100% of loan value. Repayment
For Term Loan- the repayment period is 5 to 7 years with maximum moratorium of 3 to 6 months. Prepayment
Penalty
Oriental Loan against Deposit

To meet personal expenses / business expenditure except speculative / prohibited purposes. 1. All Indian Nationals of 18 years and above. Eligibility
2. Firms/companies. 3. Advance against deposits to Trust/Society /HUF/Club/Associations of Persons etc. Type of Facility
1. Overdraft limit (renewable every year) 2. Demand Loan Rs 500.00 Lac (maximum) Amount of Loan
Note: RBI directions and circular issued by IBD
Deptt from time to time shall also be complied.
Pledge of duly discharged unencumbered
Security
deposit receipt issued by our bank only (Only parent branch). S.No. Details of deposit
Advance against Self Deposits less than 6 months Advance against Self Deposits 6 months & above Advance against Third Party Deposits S.No. Details of deposit
Rate of interest
Advance against Self Deposits 1.50% over the applicable rate of less than 6 months interest on deposits To finance Earnest Money Deposit for applicants desirous of purchasing flats / plots under Advance against Self Deposits 1.50% over the applicable rate of scheme by State Housing Boards / Urban Development Authority (SHB/UDA). 6 months & above interest on deposits Eligibility
Any person or group of persons, singly or jointly having capacity at least to repay the Earnest Money Loan. Advance against Third Party 2.00% over the applicable rate of Loan amount
100% of Earnest Money Deposit subject to maximum of Rs interest on deposit with a floor of
Base Rate
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .  Base rate i.e. 10.25%
Interest
 Upfront interest (fixed for scheme period) to be recovered for the period of scheme.
Upfront Fee /
Other charges
Security
Lien on Earnest Money Deposit with SHB/UDA. The lien of our Bank shall be got noted with the authority. After the draw, Earnest Money Refund order of unsuccessful applicants shall be sent by the authority directly to the Bank instead of the applicant. Upfront Interest amount equivalent to period of draw (as declared at the time of launch of scheme by the development authorities, normally 180 days) be deposited by the borrower with the bank prior to release of loan and shall be kept under bank Safeguards:
A rubber stamp shall be affixed on face of the application form showing that application money has been financed by them. Get the Earnest Money Finance column ticked in the form and fill in the detail of bank in the next column. Repayment
In case of non-allotment: Earnest Money Loan shall be adjusted out of the
proceeds of refund from SHB / UDA along-with interest and other charges.
ii) In case of allotment: If borrower requests for servicing balance installments
payable for purchase of plot/ flat, it may be considered subject to repaying capacity and eligibility criteria as per Housing loan policy. iii) In case of non-liquidation of Earnest Money loan due to delay in draw by
authority: Matter to be suitably taken up with relevant / appropriate SHB/UDAs as
the case may be. Entire Earnest Money Deposit (including margin) shall be paid directly to State Housing Board/Urban Development Authority along-with application on behalf of borrower. Loan application ii) Letter of undertaking from borrower (Annexure-A). iii) Application-cum-Authority Letter from the borrower (Annexure-B). iv) DP Note / Agreement to loan v) Other documents to be obtained: a. Photocopy of Application b. Two crossed Post Dated Cheques favoring Oriental Bank of Commerce c. Identity & Residence Proof (such as Ration Card / Pan No./ Passport / Voter Card) to comply KYC norms Rate of interest (floating)
Penal interest shall be charged equal to clean Penal Interest
overdraft rate of interest for the period of irregularity, in case the account is irregularly overdrawn. Process/ upfront fee
Through account of the respective borrower Description of Deposit
The deposit stand either in the name(s) of the borrower himself/borrowers themselves, or in a. Self Term Deposit
the names of the borrower jointly with another person b. Third party Term Deposit
The deposits do not stand either in the Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . name(s) of the borrower himself/borrowers themselves, or in the names of the borrower jointly with another person c. Other Bank Deposits
No Loan shall be granted against the deposit of Other Banks. Discretionery power
Points to remember:
1. Loans upto Rs. 500 Lac shall be considered under Retail Loan.
2. Branches should not allow creating FDRs out of overdraft allowed. (Circular no.
HO:Retail:36:2013-14:908 dated)

Oriental Earnest Money Scheme
Oriental Reverse Mortgage Loan Scheme

For receiving lifelong annuity (on monthly basis), to be used for sustenance or
to supplement the cash flow stream of senior citizens in order to address their financial needs.
No. of borrowers
Single or jointly with spouse in case of a living spouse Minimum age of first
borrower
Age of spouse
60 years and above
 The residence (house/ flat) should be self
acquired, self owned and self occupied. Eligibility
 Borrower(s) should have a clear and transferable title to the property in their names. Residence
 Residual life of property should be at least 30  In case loan is sanctioned in the joint name of the borrower(s), they must stay together in the mortgaged property. Loan quantum
Maximum Rs 100.00 Lacs. The loan amount will be released on monthly annuity AGE-GROUP
FOR AGE GROUP 60 TO 70 FOR AGE GROUP 70 TO 80 FOR AGE GROUP ABOVE 80  The tenor of the loan shall be upto 20 years or survival of any of the spouse Loan period/ nature
whichever is earlier, thereafter periodic annuity payment will not be made. of payment
 THE LOAN SHALL BE EXTENDED AS REGULAR MONTHLY ANNUITY PAYMENTS DURING
RATE OF INTEREST
12.75% with monthly rest on Fixed Rate basis PREPAYMENT PENALTY/
Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
DOCUMENTATION &
INSPECTION CHARGES
0.50% of total Loan amount or half of the first monthly annuity payable to borrower, whichever is less, subject to maximum of Rs 12,500/- only 1.
The legal fee/ charges stamp duty, registration charges, valuation charges, ROCESS FEE & OTHER
document stamp charges, & insurance premium of property etc shall be EXPENSES
borne by the borrower(s). 2. In the eventuality of non-payment of above said expenses, bank will recover these expenses on prorata basis on the monthly annuity payable to borrower(s) within a period of upto 24 months. SECURITY
Equitable or Registered mortgage of un-encumbered residential property, in favour of the bank.
Other important points related with retail credit:

 Time norm for Retail Credit Scheme: (Circular no. HO:Retail:36:2014-15:698 dated
01.12.2014)
Time frame for sanctioning by Branch and Housing and Mortgage For Loans under BM – 3 to 7 days after
For Loans under RH – Max. 15 days
Within 15 days
At the earliest.
 Levy of foreclosure charges/prepayment penalty on floating rate term loans is waived off except Loan facility other than term loans; Loans sanctioned on fixed ROI & Credit facilities sanctioned to person other than individual. (Circular no HO:Retail:07:2014-15:101 dated 10.05.2014)  No fresh additional PDS shall be accepted provided branches should obtain 6 PDCs (in CTS 2010 Format) of the account from which ECS Debit Mandate has been given by borrower as security. While recovery of the EMI will be done by ECS//SI in lieu of PDCs, these cheques shouldn‘t be used for the purpose of recovery of regular EMIs as a matter of routine. Where ECS/RECS facility is not available, branches may obtained PDCs complying with CTS2010 standard for recovery of EMIs. (Circular No HOP:Retail:35:2013-14:907 dated 08.01.2014.  No inspection charges shall be levied under any Retail Credit Scheme, if facility is availed for personal purpose. However, in case credit facility is availed for business purpose under the schemes OBLS, OMLS, Loan to Traders etc. inspection charges as per Loan policy or guided by RMD Deptt. shall be levied. (Circular No. HO:Retail:47:2014-15:979 Date:17.03.2015)  Prior to sanctioning and disbursal of any credit facility under Retail Scheme, the borrower must be having an operative account (SB/CA/ CC/ OD) with the bank or should open one. (Circular No. HO:Retail:45:2014-15:924 Date: 21.02.2015) Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . SOME OTHER IMPORTAT POINTS

Basel-III (Some features)
Guidelines on the implementation of BASEL III Capital Regulations were released by the Reserve Bank of India (RBI) on May 2, 2012. Implementation of these guidelines will begin April 1, 2013 and the process will be completed by March 31, 2018. Basel -II
Basel-III
Pillar-I
Capital Pillar-I: Enhanced Minimum Capital &
Liquidity Requirements Pillar-II: Supervisory Review Process Pillar-II:
Review Process for Firm-wise Risk Management & Capital Planning Pillar-III:Disclosure & market Discipline Pillar-III: Enhanced Risk Disclosure &
Market Discipline
Highlights
 Banks required to maintain a minimum 5.5% in common equity (as against the current 3.6%) by March 31, 2015  Banks to create a capital conservation buffer (consisting of common equity) of 2.5% by March  Banks to maintain a minimum overall capital adequacy of 11.5% (against the current 9%) by  Risk-based capital ratios to be supplemented with a leverage ratio of 4.5% during parallel run
A countercyclical buffer within a range of 0% - 2.5% of common equity or other fully loss
absorbing capital will be implemented according to national circumstances. The purpose
of the countercyclical buffer is to achieve the broader macro prudential goal of protecting
the banking sector from periods of excess aggregate credit growth

Bharatiya Mahila Bank:
The country‘s first pan-India national women‘s bank launched in Mumbai. Bharatiya Mahila Bank has been set up with an initial paid-up of Rs 1,000 crore. Led by Usha Ananthasubramanian, all the eight on the board of directors of the bank are women. The bank aims to increase its branch count to 25 by March 2014. All seven branches of the Bank are in urban centers- Kolkata, Mumbai, Lucknow, Guwahati, Chennai, Bangalore and Ahmedabad. India's first ever state-owned women's bank inaugurated in Mumbai and even though the bank will focus on lending predominantly to women, there will be no restriction on account opening ( deposits) by men. "We welcome both men and women to open accounts with us but for loans there will be a positive bias towards women, said Usha Anantha subramanian the chairperson of the Bharatiya Mahila Bank in an interview with CNBC- TV18. So basically, deposits will flow from everyone, but lending will be predominantly for women. THE LOKPAL BILL, 2013
The Lokpal Bill, 2013, also referred to as The Lokpal and Lokayuktas Bill, 2013, is an anti-corruptioninwhich "seeks to provide for the establishment of theofto Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . inquire into allegations ofagainst certainand for matters connecting them". The bill was introduced in parliament followingled by anti-corruption crusaderand his The bill is one of the most widely discussed and debated bills in India, both by theand theat large, in recent times. A recent survey estimated that corruption in India had cost billions of dollars and threatened to derail growth. Following are some important features of the Lokpal Bill : ** Lokpal at the Centre and Lokayukta at the level of the states. ** Lokpal will consist of a chairperson and a maximum of eight members, of which 50 per cent shall be judicial members. ** 50 per cent of members of Lokpal shall be from SC/ST/OBCs, minorities and women. ** The selection of chairperson and members of Lokpal shall be through a selection committee consisting of Prime Minister, Speaker of Lok Sabha, Leader of Opposition in the Lok Sabha, Chief Justice of India or a sitting Supreme Court judge nominated by CJI, eminent jurist to be nominated by the President of India on the basis of recommendations of the first four members of the selection committee. ** Prime Minister has been brought under the purview of the Lokpal. ** Lokpal‘s jurisdiction will cover all categories of public servants. ** All entities receiving donations from foreign source in the context of the Foreign Contribution Regulation Act (FCRA) in excess of Rs 10 lakh per year are brought under the jurisdiction of Lokpal. ** Provides adequate protection for honest and upright public servants. ** Lokpal will have power of superintendence and direction over any investigation agency including CBI for cases referred to them by Lokpal.
The Banking Laws (Amendment) Bill, 2012
The key amendment brought in under the Bill and its effect on the Indian banking sector as a whole. AMENDMENTS
Powers Granted to RBI Under The Bill
 New Bank Licenses and Greater Regulatory Oversight.
The Bill enables the Reserve Bank of India (RBI) to issue new bank licenses to corporate houses which will give the RBI greater regulatory oversight over local banks & the ability to overrule board of directors of a banking company for not more than 12 months and appoint an administrator for managing the company during that period. The Bill also seeks to increase the rates of existing monetary penalties that RBI can impose on a bank if it disobeys RBI rules, directives or gives false information. These amendments shall be conducive to the changing banking scenario because with the issue of new banking licenses the need shall arise for greater regulatory control.  Acquisition of Shares and Voting Rights
Prior approval of RBI shall be needed for acquisition of 5% or more of shares or voting rights in a Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ . banking company by any person. The RBI shall be empowered to impose such conditions as it deems fit in this regard.
Amendment Related To Public/Private Sector Banks
 Revised Voting right
Private Sector Banks: The Bill increases shareholders' voting rights from 10 per cent to 26 per
cent in private sector banks, making investment attractive for foreign players.
Public Sector Banks: This Bill also enables the government to raise voting rights in PSBs to 10
(ten) per cent from the current 1 (one) per cent, acceding partially to foreign investors' demands to have more say in Indian banking. In the shareholders meeting voting is done on many issues (for example election of Board of Directors, Changing name of the Company etc.) but in case of public banks the shareholders have only 1% voting right irrespective of number of shares held so they cannot heavily influence any decision. So this amendment will make the voting rights proportional to the number of shares held by shareholders and will attract foreign investors to invest in Indian banks.  Banking Merger

The Competition Commission of India will approve M&A (Mergers and acquisitions) in banks
except in the case of banks that are under trouble. In such cases, the RBI will have the final  Raising Investments

The Bill enables the nationalized banks to raise capital through "bonus" and "rights" issue and also
enable public sector banks to increase or decrease the authorized capital with approval from the Government and RBI without being limited by the ceiling of a maximum of Rs. 3000 crore under the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970/1980. CTR is Cash Transaction report. This report contains:
 All cash transactions of the value of more than Rs. 10 Lacs or its equivalent in foreign  A series of cash transactions individually below Rs. 10 Lacs or its equivalent in foreign currency but integrally connected to each other where such transactions have taken place within a month Frequency: Monthly, on or before 15th of every month
STR is Suspicious Transaction report. This report contains:
 All suspicious transactions whether or not made in cash.  IBA has circulated a list of 61 indicative alert indicators which are system generated. All 61 alerts are to be implemented by March 2014 in Phases.  KYC-AML Cell at Inspection Deptt. Corporate office, circulated the list of transactions under these 61 alerts to all ROs for their looking into the matter and confirmation, if any transaction is to be reported under STR. Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)
All India Oriental Bank Officers' Association _ .
Frequency: Should be furnished within 7 days of arriving at a conclusion that any transaction,
whether cash or non-cash, or a series of transactions integrally connected are of suspicious nature

UNIQUE ID TO CUSTOMERS
The Reserve Bank has extended the deadline for banks to complete the process of allotting a unique Banks, however, will have to allot the Unique Customer Identification Code (UCIC) to all customers while entering into new relationships. The increasing complexity and volume of financial transactions necessitate that customers do not have multiple identities within a bank, across the banking system and across the financial system, RBI The objective of the UCIC is to help banks identify customers, track facilities availed, monitor financial transactions in a holistic manner and to have a better approach to risk profiling of customers. It also helps to smoothen banking operations for the customers.

DISCLAIMER: The contents in this booklet are based on Information collected from various
sources which we believe to be reliable. However, we do not hold ourselves responsible for
any short comings or error therein.

Study Material for Promotion Interview May-June -2015 (updated till 12-05-2015)

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